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    Starbucks

    Claimed
    $$ Coffee & Tea
    Open5:00 AM - 8:00 PM

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    Review Highlights

    Location & Hours

    Mon

    • 5:00 AM - 8:00 PM

    Tue

    • 5:00 AM - 8:00 PM

    Open now

    Wed

    • 5:00 AM - 8:00 PM

    Thu

    • 5:00 AM - 8:00 PM

    Fri

    • 5:00 AM - 8:00 PM

    Sat

    • 5:30 AM - 8:00 PM

    Sun

    • 6:00 AM - 8:00 PM

    Amenities and More

    About the Business

    We're not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience. We also offer a selection of premium teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal. It's not unusual to see people coming to Starbucks to chat, meet up or even work. We're a neighborhood gathering place, a part of the daily routine - and we couldn't be happier about it. Get to know us and you'll see: we are so much more than what we brew. We make sure everything we do is through the lens of humanity - from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.

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    Overall rating

    53 reviews

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    • Photo of Stace W.
      Stace W.
      Orono, ME
      0
      2
      Apr 3, 2018

      Yummy..
      Addicted to those lucious Latte's.
      The aroma from that place, just wish i could bottle out up..
      Coffee is with out doubt the best around, yet the only downfall,. very, very pricy..

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    • Photo of Gabrielle S.
      Gabrielle S.
      Rexburg, ID
      2
      12
      3
      Nov 18, 2023

      Never have I ever been so frustrated with a Starbucks location, and I'm a former partner. This location is so busy you have to contemplate whether you really want their genocide funding coffee.

      You place a mobile order for drive thru, but you've been stuck in their lines before and they run upwards of 30 minutes. So you go inside today because that's gotta be faster right? Of course not!! This location insists on putting all your "drive thru" food items on the mobile order counter, but the drinks they put behind a whole other counter, so in case you want to try to help them out by avoiding the drive thru and come get it yourself, psych!

      Today you go inside because that drive thru line truly is an awful and is actually wrapped around the entire plaza, and they probably already have your drink made right? Today you go directly to the front counter and explain that you placed an order for drive thru, but you're here in store and wondering if it's hiding behind the "drive thru drink only" counter. You're trying to avoid what happened last time you dare pick up your order in store instead. They say "no they are still working on it." Then you wonder why you are standing in the lobby for 15 minutes for an order you placed 30 ago, and then they say, oh you placed it for drive thru so it was back here. Which is it?

      This is not my first Starbucks rodeo, partner or patron. I know how to pick up a mobile order, drive thru or not and whatever this location is doing, it's a complete disaster. No wonder the lines are the longest I've ever seen and the lobby is just as if not worse. Keep drinks and food items together in mobile orders. Between the lines and the feral lobby, no one has time to go hunting for items that workers decide to scatter, especially in the rushed coffee business.

      And did they even ask me what I ordered? Did they offer to remake it for me after I already received it insanely watered down after doing my due diligence? Of course not.

      As a cherry on top, the baristas here think it's funny to make fun of patrons and their orders. Multiple food items come out at once with multiple different names, and one of the baristas decides to yell in addition, "BUELLER?"

      As a former partner, I'm immensely disappointed. Invest in coffee at home, you can actually get your drink made without it being made wrong, taking forever, and it comes with 0% unnecessary attitude and degradation. Plus, it's genocide free. I never right reviews unless it truly awful, and this location has accomplished just that.

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    • Photo of John N.
      John N.
      Phoenix, AZ
      1
      155
      10
      Oct 3, 2023

      Everyone working here is generally friendly even though they seem to be run ragged. Drinks seem to come out at a reasonable speed, but I have left without ordering when someone says they've been waiting 35 minutes for a beverage.

      I will never use the drive through here. Parking is always a nightmare. Maybe because they're the only Starbucks in town, they're always very crowded. I park at Bob's Discount Furniture and walk in to order.

      I would NEVER order food here and would never let anyone I know order food either. This place is in desperate need of foodservice fly traps. There are multiple flies in every seating area and swarming around the food racks and display case. These are not fruit flies which seem to be a common seasonal problem. These are regular, disease transporting house flies that certainly should be dealt with.

      Great service and people, terrible parking and drive-through, non-existent pest control. If you really want a coffee here, walk from Bob's, order hot to disinfect it, and take it for the road. Hard to get any work done with the flies.

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    • Photo of Kelly M.
      213
      482
      908
      Aug 22, 2023

      No clue why this location doesn't have more stars. I stop in every time I'm in town. It's clean and the baristas are super nice. There's also a drive through if you don't even want to get out of your car!

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    • Photo of Kaori M.
      Kaori M.
      Somerville, MA
      266
      1663
      1368
      May 31, 2022

      This is my 73th Starbucks I've tried. First time cappuccino tasted different in a negative way. I won't order cappuccino at this specific location. Latte was good. Inside is spacious and baristas are friendly.

      Helpful 5
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    • Photo of Johnny C.
      Johnny C.
      Chicago, IL
      0
      31
      Oct 16, 2023

      Absolute madhouse but staff are great. The whole mall area is rundown and only a few neighboring stores remain open.

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    • Photo of Kathryn M.
      Kathryn M.
      Chesapeake, VA
      842
      1379
      8845
      Jul 9, 2018

      We just came in from out of town and wanting a nice cup of nitro. Unfortunately, they do NOT have nitro coffee here. Bummer. No biggie...we both ordered an ultra caramel frappaccino. Delicious! We ordered our little one a strawberry frappaccino.
      I tried to purchase a Maine collectors coffee cup but they did not have any of the collectors cups available. Double bummer.

      Nice people here but I found this particular Starbucks a ....bummer.

      Helpful 4
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    • Photo of Jesse S.
      Jesse S.
      Mesa, AZ
      0
      49
      Mar 19, 2023
      Updated review

      These guys get hard they are just not organized & when it gets busy they slow to a crawl.

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      Mar 13, 2023Previous review
    • Photo of Lorraine B.
      Lorraine B.
      Hermon, ME
      4
      23
      8
      Jun 5, 2021

      One of the only Starbucks in the Bangor area, so the line is always very long, especially around noon time. It's a Starbucks, I can't complain!

      Iced coffee
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    • Photo of Molly B.
      Molly B.
      Gorham, ME
      31
      14
      1
      Apr 24, 2022

      DO NOT park in the lot. There is a major design flaw here. We parked and ran in for Starbucks to go and were then trapped in our spot by the drive through line for almost a half hour!

      Helpful 1
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    • Photo of Michael F.
      Michael F.
      Lewiston, ME
      42
      4
      1
      Apr 13, 2021

      Store hours are 6am - 9pm. Arrived at 7pm to the baristas walking out and locking up.

      Helpful 1
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      Love this 2
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    6 other reviews that are not currently recommended

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