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Review Highlights
“However, i refuse to go to just about anywhere else in the Bangor area to get my caffeine fix!” in 2 reviews
“My all time favorite Starbucks, Especially in the winter because they have an awesome fireplace.” in 2 reviews
“The service was good, and at the drive thru they had no problem with my sister's order of a 3 Splenda Vente Wet Cappucino.” in 4 reviews
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About the Business
We're not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience. We also offer a selection of premium teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal. It's not unusual to see people coming to Starbucks to chat, meet up or even work. We're a neighborhood gathering place, a part of the daily routine - and we couldn't be happier about it. Get to know us and you'll see: we are so much more than what we brew. We make sure everything we do is through the lens of humanity - from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.
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Recommended Reviews
Overall rating
53 reviews
5 stars
4 stars
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1 star
- Stace W.Orono, ME02Apr 3, 2018
Yummy..
Addicted to those lucious Latte's.
The aroma from that place, just wish i could bottle out up..
Coffee is with out doubt the best around, yet the only downfall,. very, very pricy..Helpful 0Thanks 0Love this 0Oh no 0 - Gabrielle S.Rexburg, ID2123Nov 18, 2023
Never have I ever been so frustrated with a Starbucks location, and I'm a former partner. This location is so busy you have to contemplate whether you really want their genocide funding coffee.
You place a mobile order for drive thru, but you've been stuck in their lines before and they run upwards of 30 minutes. So you go inside today because that's gotta be faster right? Of course not!! This location insists on putting all your "drive thru" food items on the mobile order counter, but the drinks they put behind a whole other counter, so in case you want to try to help them out by avoiding the drive thru and come get it yourself, psych!
Today you go inside because that drive thru line truly is an awful and is actually wrapped around the entire plaza, and they probably already have your drink made right? Today you go directly to the front counter and explain that you placed an order for drive thru, but you're here in store and wondering if it's hiding behind the "drive thru drink only" counter. You're trying to avoid what happened last time you dare pick up your order in store instead. They say "no they are still working on it." Then you wonder why you are standing in the lobby for 15 minutes for an order you placed 30 ago, and then they say, oh you placed it for drive thru so it was back here. Which is it?
This is not my first Starbucks rodeo, partner or patron. I know how to pick up a mobile order, drive thru or not and whatever this location is doing, it's a complete disaster. No wonder the lines are the longest I've ever seen and the lobby is just as if not worse. Keep drinks and food items together in mobile orders. Between the lines and the feral lobby, no one has time to go hunting for items that workers decide to scatter, especially in the rushed coffee business.
And did they even ask me what I ordered? Did they offer to remake it for me after I already received it insanely watered down after doing my due diligence? Of course not.
As a cherry on top, the baristas here think it's funny to make fun of patrons and their orders. Multiple food items come out at once with multiple different names, and one of the baristas decides to yell in addition, "BUELLER?"
As a former partner, I'm immensely disappointed. Invest in coffee at home, you can actually get your drink made without it being made wrong, taking forever, and it comes with 0% unnecessary attitude and degradation. Plus, it's genocide free. I never right reviews unless it truly awful, and this location has accomplished just that.Helpful 0Thanks 0Love this 0Oh no 0 - John N.Phoenix, AZ115510Oct 3, 2023
Everyone working here is generally friendly even though they seem to be run ragged. Drinks seem to come out at a reasonable speed, but I have left without ordering when someone says they've been waiting 35 minutes for a beverage.
I will never use the drive through here. Parking is always a nightmare. Maybe because they're the only Starbucks in town, they're always very crowded. I park at Bob's Discount Furniture and walk in to order.
I would NEVER order food here and would never let anyone I know order food either. This place is in desperate need of foodservice fly traps. There are multiple flies in every seating area and swarming around the food racks and display case. These are not fruit flies which seem to be a common seasonal problem. These are regular, disease transporting house flies that certainly should be dealt with.
Great service and people, terrible parking and drive-through, non-existent pest control. If you really want a coffee here, walk from Bob's, order hot to disinfect it, and take it for the road. Hard to get any work done with the flies.Helpful 0Thanks 0Love this 0Oh no 0 - Johnny C.Chicago, IL031Oct 16, 2023
Absolute madhouse but staff are great. The whole mall area is rundown and only a few neighboring stores remain open.
Helpful 0Thanks 0Love this 0Oh no 0 - 84213798845Jul 9, 2018
We just came in from out of town and wanting a nice cup of nitro. Unfortunately, they do NOT have nitro coffee here. Bummer. No biggie...we both ordered an ultra caramel frappaccino. Delicious! We ordered our little one a strawberry frappaccino.
I tried to purchase a Maine collectors coffee cup but they did not have any of the collectors cups available. Double bummer.
Nice people here but I found this particular Starbucks a ....bummer.Helpful 4Thanks 0Love this 4Oh no 0 - Jesse S.Mesa, AZ049Mar 19, 2023Updated review
These guys get hard they are just not organized & when it gets busy they slow to a crawl.
Helpful 0Thanks 0Love this 0Oh no 0Mar 13, 2023Previous reviewThese people work really hard & are always so friendly. Love that I can travel anywhere & get my drink. This location is always busy & they handle the work Los great.
- Lorraine B.Hermon, ME4238Jun 5, 2021
One of the only Starbucks in the Bangor area, so the line is always very long, especially around noon time. It's a Starbucks, I can't complain!
Helpful 0Thanks 0Love this 1Oh no 0 - Molly B.Gorham, ME31141Apr 24, 2022
DO NOT park in the lot. There is a major design flaw here. We parked and ran in for Starbucks to go and were then trapped in our spot by the drive through line for almost a half hour!
Helpful 1Thanks 0Love this 0Oh no 0 - Michael F.Lewiston, ME4241Apr 13, 2021
Store hours are 6am - 9pm. Arrived at 7pm to the baristas walking out and locking up.
Helpful 1Thanks 0Love this 2Oh no 0