St Paul Pipeworks

I used St. Paul Pipeworks for a leaky shower. I first tried Benjamin Franklin plumbing and they wanted to replace the entire thing for $1000! This was insane so I asked around and got a recommendation for St. Paul Pipeworks. Professional and friendly staff, they were able to fix the leak for ~$300. Will definitely be recommending them to anyone who needs a good, honest plumber in the area.

Called St Paul Pipeworks based on other Yelp reviews. So glad we did. They were able to come out the same day - even for a non-urgent problem. They quoted the price up front including the travel fee. The arrived promptly, thoroughly described the problem and their recommendation. Did not try to upsell (a first for a plumber!). Work was completed efficiently and the areas were left clean and dry. Would highly recommend.

I had a dripping bath faucet. The faucet was a 44 year old Kohler push pull unit. They promised a 8:00am appointment and called me a few minutes after 8:00am saying they were on the way. At 8:15 they arrived. The job would have been completed in 30 min but my 44 year old part was not in the truck. They needed to drive to a suppler for the correct part. They got the part and where finished by 9:45am. Very pleasant service and the quote price was what I paid. I'm very happy.

WOW! St Paul Pipeworks is the ONLY call you want to make for any plumbing needs. They are pros all the way - on time, explains everything in plain language, creative problem solvers, willing to hold your hand if you want and very friendly. They do not find problems that do not exist. You can trust them. I deleted all other plumbers from my phone book. St Paul Pipeworks is worth the wait!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Very dissapointed, hired them 9 months ago and the shower kit they installed already is dripping. Just crap. They quoted me $900 and then when the bill came it was $1000. Tacked on a $90+ service fee on top of labor and parts, was not in the quote. And they forgot to leave the trim kit which delayed installation. They got mad when I asked them about the bogus $90 fee. It was all around a huge dissapointment.

Thursday, June 2, 2022 - Two SPP guys came out to fix the outside faucets. They were here around 20 minutes. Told me they "rebuilt" the insides of the two faucet tops, charged me $287.

When I went out to water the yard, one of the faucets immediately started leaking. I called and told them about it, they said they can be out the next Friday to look at it again.

They eventually called back and asked if they could stop by the following Monday (6-6-2022) afternoon. I said no that I'd be in meetings. They came by anyway and evidently fixed it to their contentment. If I had known, I could have told them that the other faucet was also leaking after their "fix."

They say they called me and left a voicemail message that they stopped by and fixed the leaking faucet, but I did not get that voicemail. I arranged to be home on the Friday (6-10-2022) during the appointment we had previously arranged but no one showed up. I called and was notified that they stopped by the previous Monday to fix the leak that they did not fix the first time.

When I went out to use the outside faucet that they worked on a second time, it started leaking and the leak became worse than it was when I first called for a repair. Both faucets are still leaking.

Their work and their communications are poor.

I am in the process of hiring another plumbing company to come out to fix both of my outside faucets. I do not, and could not, recommend this company to anyone.

We needed to get a couple small projects taken care of and I had multiple companies come out for bids. Not only did St Paul Pipeworks have the best rates, but they were also incredibly friendly and great at explaining what they were doing and why. As a first time homeowner, I really appreciated them taking the time to explain why they took certain steps. Paul and Drew in particular were fantastic. I cannot recommend St Paul Pipeworks enough!

The Saint Paul Pipeworks team was terrific to work with for our basement half bath. Everyone we met with was helpful, friendly, and on time. The project took them only a couple weeks.

Prompt professional service that went above and beyond. I highly recommend for the quality of work done and the fair pricing.

I had an issue with my toilet where it wouldn't flush because it wouldn't fill with water at all. I reached out to lots of plumbing companies, and St Paul Pipe works reached out to me the same day via text with a quote, because I requested to be reached via text or email. Most of the companies that responded back saying they couldn't give me a quote without coming out, soI was happy to have at least a ballpark figure from Pipe Works.

I set up an appointment for 1:00-3:00pm on 04/19/19, and I got a call around 12:00pm saying they could come early if I was home. Unfortunately, I was still at work so we agreed to keep the 1pm-3pm time frame. They came at 1:15pm, and were done by 1:40, a lot quicker than I expected! I can't remember their names, but both were really nice, and one even said my diy work on the toilet was a decent job lol.

I had to end up having my toilet fill valve and flapper replaced, and I was charged exactly what was quoted, $189 for the repairs, and $89 service fee with a $25 discount. I'm giving five stars because of the quick response time, being given an exact quote before the service, and the fact they came to my house early so I wouldn't have to wait at the house all day. My toilet works perfectly now, thank you!

In the past, I've called a plumber, had the work done and never wanted to call the same plumber again. I've used St. Paul Pipeworks three times now. Each time I've received excellent service, they fix all the items on my checklist each visit, and if they can't do something, they explain why, so that it makes sense to me. Communication with St. Paul Pipeworks is excellent from the first call where they get a description of the problem(s) and schedule a time and day, to the person who does the work. Their staff is knowledgeable, professional and personable. Before beginning any work, they assess the problems while at my home, then give an estimate of what it will cost. St. Paul Pipeworks is outstanding, trustworthy, and I never want to call anyone but their company now.