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Review Highlights
“Dickson met with me, he was very professional, polite and diagnosed me (and treated me!) quickly and accurately.” in 12 reviews
“Google pulled up the one I was looking for along with South Bay Urgent Care ( five stars) I thought hmmm why not.” in 4 reviews
“I called this morning & was inquiring about Covid testing- the staff are very friendly & straight forward.” in 6 reviews
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About the Business
Business owner information
Matthew D.
South Bay Urgent Care is designed to treat those who need medical attention quickly, but don't require an emergency room visit. South Bay Urgent Care does not require an appointment and is generally open longer hours than a primary care physician's office. South Bay Urgent Care Center is open 7 days a week,
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Recommended Reviews
Overall rating
133 reviews
5 stars
4 stars
3 stars
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1 star
- Danielle T.Raleigh, NC1310411Jun 1, 2018
Ummm this place is amazing. Best urgent care I've ever been to. There are several urgent care facilities closer to my home, but I went out of my way to go to this one because of the great reviews on here. I was not disappointed! Received great care & got x-rays in less than an hour. I'll be back, but hopefully not any time soon...!
Helpful 1Thanks 0Love this 0Oh no 0 - Eric S.Cape Girardeau, MO01Mar 12, 2024
We took our son there for a sinus infection while on a long weekend trip. All three people at the reception desk were very friendly and working hard. They had us check in using a link on my phone and it took just minutes. My son was called back quickly and he was seen by the provider just a few minutes later. The provider was thorough and professional. He was given an injection and his prescriptions were sent to the CVS down the street immediately. As a new patient, we were in and out in less than an hour though the clinic was fairly busy. My son recovered quickly. We are grateful for the care he received.
Helpful 0Thanks 0Love this 0Oh no 0 - Kimberly C.San Diego, CA233498Mar 18, 2024
Staff is super friendly and helpful! My mom wasn't feeling well and I took her to an urgent care near our house and they were horrible. Drove to this urgent care and the service was a complete 180. If you need a reliable urgent care, this is the place. Staff is super helpful and made my mom felt cared for.
Helpful 0Thanks 0Love this 0Oh no 0 - Sandy S.Chula Vista, CA011Mar 27, 2024
the service at this place is great, the wait was probably 15 to 30 minutes including filling out the paperwork. The Doctor came right away, ask for all symptoms, did a physical exam, ordered a covid test and Xrays. Covid test and Xrays were fine. it was the flu.
Helpful 0Thanks 0Love this 0Oh no 0 - 1115180Feb 5, 2024
This is not my first time here and I never noticed how gentle and nice the ladies in the front are they make anyone feel welcomed. Their service has always been great and so try to give the best care. I just really wanted to recognize the staff in the front and to the end of the back like doctors and nurses.
Helpful 0Thanks 0Love this 0Oh no 0 - Dec 17, 2023
Great staff !!! Sooo nice during a stressful time. I wasn't sick , but was visiting on vacation and needed to get my PPD read when another urgent care was closed today so had came here unexpectedly. They only charged me $15 to read my PPD and although they were busy in the lobby , they were fast to accomadate me. There's 4 staff upfront able to help with patients. PA was very nice, the lobby was very clean, and pt flow seems organized !!' Wish we had this urgent care in my city !!
Helpful 0Thanks 0Love this 1Oh no 0 - Stephanie W.Coronado, CA942Jan 30, 2024
I am a general surgeon with 4 kids living near South Bay Urgent Care. After hearing great things from friends in the area, I had occasion to send one of them there with symptoms of Strep throat. I was so impressed with the care the clinic offered. From the front desk to the physicians, care was friendly and thorough and efficient. Two of my other children have been seen there since, with equally excellent care. I have referred several people there since . I'm so grateful there is such a high-quality urgent care so conveniently located. I think it's awesome that the docs are a married couple .
Helpful 0Thanks 0Love this 0Oh no 0 - Valeria V.San Diego, CA2671411Dec 29, 2023
Took my 3 month old son and was very pleased with their service! The waiting room was clean and everyone was nice and professional. From checking in, taking vitals, and seeing the doctor for my son and I, the whole thing took 90 minutes. Thank you urgent care for such a smooth visit. I would definitely recommend this place!
Helpful 0Thanks 0Love this 0Oh no 0 - Yesenia N.National City, CA302511089Jun 6, 2023
First time ever visiting this location I happened to be in this area. This urgent care treats so many symptoms even X-rays if needed. I came within the last hour of closing time. The staff is so friendly and helpful with getting me in the system. I love their waiting area it's so modern and spacious. The facility has huge treatment rooms snd they do blood work if needed. The doctor that treated me is so kind and knowledgeable. I been sick for almost a month with supposedly sore throat and strep and other urgent care facilities not affiliated with this one failed to diagnose and treat me properly. This doctor got it right and hopefully I be feeling soon within days and return to work. Highly recommend this location they are efficient and effective. My visit was expedited and extremely satisfied.
Helpful 0Thanks 0Love this 2Oh no 0 - Melissa N.San Diego, CA675160Mar 31, 2023
The very first time I came, everybody was nice and sweet and kind and full of smiles. Today, the front desk was exactly the same way, but in the back, it looked like a bunch of angry teenagers. The service was still good. I got my x rays down, but my doctor didn't seem to be interested he seemed annoyed. Maybe he had a bad day. Still, bedside manners make a difference.
You can tell that all of the assistants are fresh out of PIMA or UEI. THAT IS NOT A BAD THING. But again, customer service matters
Smile say hello, or just smile
The place is beautiful raw cement floors wood furniture and photos of Imperial Beach make it feel welcoming. Or maybe i'm just comfortable because I know the Pimentel family and partied here, before it was a clinic.Helpful 0Thanks 0Love this 0Oh no 0 - Louise H.San Diego, CA753Apr 10, 2023
I have taken my son here about three times over the last couple of years. I can't say enough good things about the staff and doctors who took care of us. I also took my son for his health screening for high school sports, and this very nice nurse gave me a flier for "screen your teen" which is free, and can help detect unknown heart conditions in young adults. Also, I have called a few times and everyone is always incredibly nice and helpful over the phone (such a pleasure speaking with kind people!)
I highly recommend this urgent care. I won't go anywhere else.Helpful 1Thanks 0Love this 0Oh no 1
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