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Overall rating
17 reviews
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1 star
- Hannah F.Frisco, TX3779Jan 2, 2018
Terrible service!!! Ordered large tator tots for my mom and they didn't even bring them we had to ask for it...then we waited 15 minutes to get them and they still weren't right. It was a small order and had ketchup all over them as if they had been eaten out of. I went into there "dine in" area and asked to speak to a manager. The lady said "give me a second and someone will be right with you." I waited for yet another 15 minutes. I got tired of waiting and went back to my car and pushed the button to talk to someone so I could get what I paid for. She answered and said it would be right out. Then two cars behind us got there order before they even came out to us. Not happy at all. If I could give negative starts I would. After 40 minutes of being there, we left without the tator tots even though we paid for them.
Helpful 1Thanks 0Love this 0Oh no 0 - Tito C.Mansfield, TX01119Jan 3, 2024
Order was correct and server was on roller blades! Very prompt service. Came with a smile and called me sir which is rare. God Bless.
Helpful 0Thanks 0Love this 0Oh no 0 - Jan 3, 2018
If I could give this place negative stars, I would. I was missing a large tator tot in my order...after being there 40 minutes, I left without the tator tots I paid for. It just wasn't worth the $4 I paid to waste anymore of my time.
Helpful 5Thanks 0Love this 2Oh no 0 - Val P.Bedford, TX27May 12, 2019
Order drinks, and waited 25 mins and we we are still waiting.
So one came out to tell us our order will be right out, mmmmm 10 mins later still waiting..
We order 5 drinks...
Worst serviceHelpful 1Thanks 0Love this 0Oh no 0 - Susan W.TX, TX09Jul 19, 2021
Great food, great staff, & I would know as I basically come daily. Usually pretty fast& always fresh.
Helpful 0Thanks 0Love this 0Oh no 0 - Heather F.Indianapolis, IN0182Jul 11, 2020
Just visited and none of the workers are wearing masks! Asked our carhop and he said they were out. Come on Sonic, do better!! Provide what these infectious 20 somethings need to protect them & your customers!! I graciously took my chili cheese fries (donning a mask) and told the poor kid to stay safe! Now I'm rolling into to DQ ... hope they're doing better!
Helpful 1Thanks 0Love this 0Oh no 0 - James E.Colorado Springs, CO031Jul 22, 2018
I got dry popcorn chicken and then my chili cheese tots came out with just cheese and this wouldn't be the first time for that happening
Helpful 1Thanks 0Love this 0Oh no 0 - Kim S.Eastland, TX14217Jan 27, 2018
This is the worst Sonic I have ever been to. Wasted 30 minutes of my life waiting on three drinks. When we asked how much longer it would be, we were given excuses instead of answers. We left and went to Dairy Queen; where in less than 10 minutes, we had our order and were back on the road. Don't waist your time stopping here; save yourself the frustration and go to Dairy Queen in Eastland!
Helpful 0Thanks 0Love this 0Oh no 0 - Connor J.Spring, TX2221Dec 18, 2016
Everything is good except for the waitress with a lazy eye. She literally said "where's my tip?" Are you kidding? Here's my $2 and a good bye, see ya never again. Don't go to this place til she is gone. Foods aight tho - better than the valentinos down the street.
Helpful 1Thanks 0Love this 2Oh no 0 - Justin C.Irvine, CA1243May 22, 2017
Have eaten at several and the service here was super. Food was good as I expected. One of the better Sonic Drive-In I've been to.
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