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- Linda C.Las Vegas, NV03Nov 20, 2017First to Review
I have lived here since 2011, It is now almost Thanksgiving of 2017, ever since I moved in here, I have been treated very well. The last management was especially good, they were right on top of things if you needed anything done, and things go wrong every so often. Right now I need hot water, I think my pilot light blew out. I also need weatherstripping around my door, the cold air just comes pouring through the sides of the door. Tried and tried and tried to call the office and every time I call I get the message that no one is there to take my call and to call back later. Is that any way to run a business? They make it so you can't even leave a message! When Stout management was here, if I needed something done, they were on top of it, like within the hour! I already miss them so much, this new owner and management are off to a horrible start with me, They've been in charge for about a month now, and apparently no help is available for two months! I hope things get better, or I'm going to want to MOVE.
Helpful 3Thanks 0Love this 0Oh no 0 - Mia B.University District, Las Vegas, NV02Apr 14, 2023
Somerset Commons has the most caring and polite staff. The apartments are kept up very nice and they have washer and dryer.
Helpful 0Thanks 0Love this 0Oh no 0 - Nikki M.Las Vegas, NV01Jan 25, 2021
We haven't been allowed into clubhouse for almost one year always new people in office and they never keep you updated. Rent keeps increasing by huge amounts each year one year my rent increased $75! Not good place to be anymore looking to move when lease is up
Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Chelsea M.
Jan 26, 2021
Nikki, thank you for rating our community. We'd like to formally apologize on behalf of our team if we've caused you any frustration. Your input means a lot to us, and we'd love to do what we can to improve your experience. Please feel welcome to stop by the office or give us a call to talk about these matters in more depth!
- Lisa R.Las Vegas, NV93614Jan 24, 2019Updated review
It's a shame how the new owner has managed to alienate the tenants. This is a low-income senior community but the management company seems to think that we're made of money. The units are run down and are in a terrible neighborhood, full of hookers and homeless-many of which manage to get into our gated community.
Helpful 1Thanks 0Love this 1Oh no 0Jan 24, 2019Previous reviewI really regret moving to this complex. The former owner and management company were the best. Unfortunately, the new owner does not seem to understand that this is a low income senior community and the tenants in fixed incomes do not have hundreds of dollars for their on- going fines. The apartments are run down and in a terrible neighborhood. I regret renewing my lease this year and I look forward to moving out as soon as possible
- rachel d.Las Vegas, NV14142Aug 12, 2019
I work with seniors and was going to recommend this place for a friend and then I saw the bird traps on the carports! Can't feel good about sending someone who loves animals and bird watching to this place. Sad
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