Naja was super sweet and helpful today. She answered all of my questions before i even said anything. I am super excited for my invisaligns

I had an appointment at this location in Long Island, I usually go to the one in Manhattan(Harlem); I have to say: that Amanda the manager/supervisor, sent me a text prior to my appointment and I was seen by Sahar, they were awesome and extremely professional and very nice, they saw and understood my issues. Thanx for the great experience, I give u guys 5 STARS

I have been having issues with spacing in my teeth for a while now. I saw an add for smile direct club on Instagram and decided to take action. I scheduled a 3D scan at their office and it was quick and painless. I was signed in and and was helped promptly after that. The whole experience took about 30 minutes. Naja was super helpful in explaining what was to come next and how to use everything properly. If you want to get your smile fixed i would definitely recommend Smile direct club

Elizabeth was great. Very nice and thorough from the beginning. I am excited to start this journey with smiledirect and she has made the start of the journey easy. From the painless and easy scan to explaining the process and her own journey. Can't wait for 2019!

Awesome experience!!!! The staff is very dedicated to meeting all your needs. The dental assistant Naja that I had made me feel very comfortable and excited for my new journey.......

I had a quick and easy 3D scan of my teeth done a few days ago. I was helped by Naja who was extremely informative and made the entire process really smooth. She answered all of my questions and waived the price of my first retainers for me ! I have not began my journey yet but I'm really excited !!

Had my appointment this morning. Naja was informative and personable. I am excited for this affordable transformation and looking forward to the progress.

Fabulous experience! The staff, especially Alek, was great. Very informative and easy going. Definitely recommend them!

It was my first time visiting this location. The directions they sent me via text were extremely helpful and lead me exactly where I needed to go. I sat in a small room with 2 other people. They were called and I had to wait. I sat there with Amanda who was so personable and friendly she made me feel super comfortable! Elizabeth then came to get me to go into another room. This is where she scanned my teeth and took pictures. She was very professional, she knew what she was doing, and answered any questions I had! Everything was smooth, informative and quick!

Smile direct club deleted my last post! Claiming I did not attend a certain location. I have attended at least 3 locations by now. Most of the people that work in the offices are nice. They are not the problem! When any issues arise and you call the company they pretend to be concerned! They always tell you they are working hard! They use the line how can we make you smile! When I comes down to getting your teeth straightened that's another story. If your aligners ever break they take forever to send you a replacement. My treatment was a mess from the start. I was told my treatment would last 7 months. Then I only received aligners for 6 months. They claimed it has been an error on there part but only after I called a million times to inquire. I had two refinements so far! The second time I went to my appointment my aligners were never made! I kept calling and the automated service would lie and say your aligners are on the way! Yeah that was in August! I received nothing. Then in October I demanded to speak to a boss and was told that they were so sorry! I was asked to return to the Uniondale location in order to get my refinement done. When I got there I was asked to fill out some forms by the person in charge and I did. Then I was seen by a very nice lady who scanned my teeth. I was promised my aligners would come in two weeks. Of course I should've known better! I had to call twice to find out what happened. They tried to blame me again stating I hadn't signed the very papers I signed in the office that day! What a shock the documents were lost and never filed properly! I had to resign them via email! My aligners did not come in two weeks! I received them yesterday! A treatment that was supposed to last 7 months and we are going on a year and five months. I'm hoping this time I will really be done in 3 months. But honestly it's not worth the hassle and all the lies! I had to call them so many times! They are very efficient at charging you and blaming you for their errors! My sisters unfortunately used smile direct as well and had the same issues as me. So no I don't recommend them! They only care about your money! Just save yourself the headache and aggravation and go to the orthodontist! Smile direct club will probably delete this again! Hope I save some of you from this awful company! I will continue to write these reviews because people should know the truth.

Today I went to the smile direct club in Uniondale. I was very skeptical about going and trying it. However I had such an amazing experience once I got there! The staff was extremely helpful and nice. It was very convenient to get to! I put it off for so long because I was skeptical and it was so far away. However after watching some YouTube videos on people who have done it and the close proximity of their new office I couldn't resist. It's crazy to see how messed up your teeth really are when you see the 3d rendering. The process to get the images was extremely easy. I can't wait to get the aligners and really start this process!!!