Serenity Nail Spa

I don't give many 5 star reviews and I don't give 5 stars unless the experience is 5 star worthy!!

I walked out of Whole Foods and thought I'd try this salon. I got a basic pedicure ($28). I enjoy soaking my feet in the water before the nail technician begins so I asked if I could. They allowed me to soak for longer than I had expected and it was amazing! I love hot water- and appreciated the steaming hot water and constant checks to see if I needed more hot water. It was foot bath heaven!

The massage chairs are a plus as well. They appear to be relatively new and clean!! The massage I received while sitting was better than the massage I paid for at Massage Envy yesterday in Franklin.... ok back to the story, ask for Tip. She took care of my feet, was very thorough, and all around amazing! I wanted to rest and enjoy a relaxing experience and she allowed me to do just that by not asking me any questions - other than those related to ways she could make my experience more enjoyable.

The foot massage was excellent!! Tip was patient and gave each leg a long soothing massage. Usually I ask if I can pay extra for a longer foot massage. It wasn't necessary because I received above and beyond in the foot massage department.

I also enjoyed the music selection and the water fountain... very therapeutic ambiance and clean salon! Really peaceful.

I highly recommend this salon. The staff were friendly and very pleasant. I will be returning- and I'm already looking forward to it!

Happy feet keep you moving to the beat... of life! ;)

The rudest nail bar in the Nashville/Brentwood area!
When I made the appointment, I had the receptionist tell me she didn't have time to make the appointment. When I arrived, the manicurist was in a hurry, looking for shortcuts, talking down to me and looked like she was just trying to move on to the next client. She caused me excruciating pain using a drill like she was looking for oil. Avoid this place at all costs! The person sitting next to me said she wasn't ever coming back after watching what happened to me.

I've been going to Serenity Nails in Brentwood for 10 years. Luann or Kelly always do my nails and they do a fantastic job. I've gotten to know them over the years and love chatting with them. They give such an awesome pedicure. I splurge and get the #3 pedicure (it's called something else, but it's the top one with the works) and I absolutely love it. I have sent so many friends to them and they have had the same experience. It's very clean in the nail salon, they have lots of colors and types of polish to choose from and it has a relaxing spa feel when you are there. I highly recommend!

Always a great experience and very knowledgeable and skillful folks that make you feel and look super!

I've been to this location twice now. People are super nice, but the floors & tables aren't clean and everything seems dusty.

Fair warning - for dip manis, they actually dip your finger into the pot of color, and don't ask people to wash their hands first. It's incredibly unsanitary.

Prices are on par with other places in the area.

First, I would like to say I have never given a review on a business because it's just not me. However, the Manager Luan at Serenity in Brentwood was so dishonest and rude and the products used at this business was so terrible I just to say something. I got my toes and got dip on my nails and within a day my toes started to chip and after 2 days my nails had cracks and then chipped extensively. I got my toes redone at another business because I could not travel there and then I foaled about my nails. Luan told me to come to the store and he would give a refund. However, when I got there over the phone he told his employer he never said this and would fix the obviously chipped/ cracked nails. I had at least 6 nails with cracks. He said come in on and I went in today, Monday, August 22nd. I got dip removed at my request but the employer refused to put clear polish on. I left with exposed nails... no polish and I was treated like a criminal!!! I felt very uncomfortable . I paid over $100 for this service. I think customer deserve to be treated better than this!!!

Cannot rave enough about this place. I have been twice about 30 days apart. Their basic pedicures literally last me a month. I literally float into relaxation as soon as they touch my feet and I can normally get pretty irritated during pedicures with the poking and prodding. I have only been on the weekends as a walk-in and waited about 20ish mins each time, but I'd say it's worth the wait.

Ok, so I'm a harsh critic when it comes to pedicures because I like the works. I don't mind paying $50 to get hot stones, towels, etc. I've been coming to Serenity for about a year now and I love it. I used to go to Athenian but their customer service went way down since they first opened. Lisa at serenity always takes her time, the paint job is amazing and she's very kind. They wear masks, clean the chairs, have sanitizer everywhere and the pedicure bowls are covered with plastic so it's very sanitary. I schedule my appointments ahead of time so I've never experienced a wait. I will continue to come here as long as the service stays great.

Terrible experience yet again. Can't cut straight across, tried to pry hangnail off sideways! Poor paint job. Plus I had 2 blisters which she proceeded to cut off all the skin and expose, so weird. I will never go here again though the employees are nice, definitely not good at basic pedis.

Worst experience. Paint all over my fingers that she didn't bother to clean off. She talked and giggled the entire time- especially when I told her she hadn't filed one of my hands yet. My tech left to go answer work phone, work the checkout and even made multiple personal phone calls. I will not be back. She barely let me soak, barely trimmed cuticles, got lotion on my shirt and did a half a$$ job at the massage. She was so distracted and obviously didn't want to be there. The place isn't that old but she was filthy with nail dust, splatters & just overall not clean.

This is the second time I've been to this location. I got a full set put on the first time. It was not well done, very thick, the polish chipped off by the end of the afternoon (right after getting them done), and my left pinky nail popped off almost completely within 7 days. But I tried to give them the benefit of the doubt by going back a second time (thinking it was maybe just the first nail tech, etc.), especially since I was able to get in right away over my lunch. I went again today for a fill-in and decided on gel polish this time, since the polish chipped so quickly last time.

$47 later... A fill-in is $18. Somehow, just putting gel polish on my nails was $29 extra.

I did NOT get a manicure. My nails were not cut down. No nail art. I'm not understanding the math. And my nails are very thick (again), which I expressed that I did NOT want.

I do want to say this: the man who did them was very nice and polite, and the polish looks fine.

However, I WILL NOT be back, and I'm VERY disappointed by what I was charged for this service.