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- Paul M.Rogers, MN102110Jan 11, 2018
Having stayed at Seaside in 2008, I thought I'd give it another shot. I called ahead of time to ensure the heated pool was working and functional. I was assured by the manager (Monica) that it was. Unfortunately, for our 7 day trip, it was only working for 1 of the 7 days. All other days, it was frigid water, around 68-72 degrees, which made it completely un-swimmable.
I spoke to other residents that were near the pool deck and all of them agreed that this was extremely cold and not tolerable. After calling to report this to the manager, she became extremely rude and snippy with me, even asking me, "Well, what did you come to Florida for... the pool or the beach? Did you really think your price for the resort includes a heated pool?" I couldn't believe how rude she was.
Ok, let's talk about the resort itself... the check in process was quite frustrating as the manager was all over the place and kept giving me wrong information and didn't let me know how to access the pool gate, elevator, etc...
When I went to check in, the room reeked of bleach as if the cleaning staff had doused it in the stuff. It took hours for the smell to dissipate. The rooms are very old and tiny/cramped. The shower frames are coming off the hinges and the master shower water doesn't even permit a hot temperature. The bathrooms are so small and tight that you can hardly fit in there. The room smelled musty as well. The master bed was like an old beat up cushion. It killed my back! The elevator to get up to the room (we were on the 3rd flood) was very old and rickety and took forever to go anywhere... if you tried to take the states, you would risk your health as they were extremely slippery and you had to nearly tip-tow down.
When I called after our trip to report these frustrations, the manager continued to be very sarcastic and rude to me and then hung up.
Having vacationed down in Ft. Myers Beach for 20 years, I know lots of places and I would never stay here again. Overpriced, doesn't deliver on promised amenities and is very old. Save your money and vacation and stay somewhere else!Helpful 0Thanks 0Love this 0Oh no 0 - Kristin K.Naples, FL07Nov 12, 2018
I have stayed at Seaside for over 15 years and this time we had a fabulous beach vacation in unit 301! Beach themed decor and a great view of the pool and the beach because it is a corner unit!!!! I booked my vacation on line and worked with James for a few last minute details, he was friendly and more than willing to help. Publix is directly across the street- which is a big plus! We will be back again.
Helpful 0Thanks 0Love this 0Oh no 0 - Maddie H.Louisville, KY3512313Mar 23, 2017First to Review
Let me start with saying that the grounds were fabulous. The landscaping was pretty and clean, and the chairs were in in great shape. No problems with the building itself. HOWEVER, if you are going through "vacation rental pros", DON'T. The entire week we have not had cable or wifi, which seems like not a big deal, but when it's march madness plus you have work to do, it is pretty damn important. Literally we had had no wifi connection or television. We have contacted the "pros" every day and one person says the owner hasn't payed the bill, the other is saying we have to report to corporate... but every time we call it's like they are leaning something new (i.e. What's your name? Where are you staying? Huh? Duh?). It's been ridiculous. Now mind you the first day we were here the maintenance guy came (who said the owner probably didn't pay) but following in a hot mess of a situation, we got locked out of our place. After saying they couldn't bring someone to let us in (we have no car so we scrambled to get change to catch the trolley) a young girl who worked there brought a key to let us in. That's the ONLY PRO OF THAT PLACE. The view has been beautiful, I mean stunning. But this unit, for the money, I do not think is worth it. The mattress is the worst I've ever slept on. The bathrooms are like camper bathrooms... and worst of all... there were ants on day 1 (we kept all food in the fridge, even the cereal!) and there was a COCKROACH in the bedroom!!!!! Did I mention we had NO WIFI OR CABLE ALL WEEK!? So the services and care, terrible. The view, beautiful. Be wary as well, there is a TEN YEAR CONSTRUCTION PROJECT happening at FMB. No one ever told us of such. Moral of the story.. ask good questions & get your money's worth!
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