Sauced

The bartenders were friendly and the wine was good, but we had a negative experience with one of the male staff members working on the patio. As we walked back to our friends who were already out there and to hand one of them their glass of wine, he told us, "Just so you know, the patio will be closing in 5 minutes." We politely acknowledged that and continued walking, but he then said, "I didn't tell you we're closing in 5 minutes just for you to come back here and hang out."

That comment caught us a little off guard, especially since we weren't necessarily planning to stay and linger, but half our group was back there and we had wine to give to one of them. If he didn't want anyone else to enter the patio, that's totally fine, but say that clearly because "in 5 minutes" and "now" are not the same and customers are not mind readers.

He ended up clearing the patio immediately after anyway, and was very outwardly annoyed with everything. The whole exchange gave off a pretty negative vibe. Maybe they're just understaffed or dealing with stress--in which case I hope they can get some extra support to handle the crowds, because it's really not fun to interact with unnecessarily rude staff.

The food was amazing and the wine was outstanding! The service was atrocious! The servers were so rude to me and we extremely stingy when it came to the food and charcuterie bread. They ignored my friend for almost a half an hour before they took her order, then why they finally got around to her, they asked, "what do you want, sir?" Rude people behind the counter. And I speak French, so I know they were talking about me.

Amazing selection of wines and foods! I was thoroughly satisfied with my wine selections and food choices.

After making a positive review on here for them, about how cute the backyard was and the wine selection, I checked my visa and noticed I was charged twice. I emailed them, it bounced back. I dmed them on Instagram and they said they would look into it and I kept following up and there was no response. They would read my msg and no response. To the point I just had to dispute it with my credit card. So just be warned if you go there to double check your CC.

Despite how trendy Sauced is, I left feeling disappointed. We arrived around 9P and were told there was no availability for an undisclosed amount of time. We walked by about 30 minutes later, saw people lining up, and got in shortly after that. The system for ordering wine needs work. You basically go up to a table in the middle of the inside where the walkway is, tell the servers what kind of wine you like as there is no menu, and then take what they give you. No prices or options are listed. It's way too noisy to really go back and forth, so I felt like I just had to take what was offered. People were also cutting line as there is really no organized line area, which added to frustration. Despite the line, servers were also walking off in the middle of serving to go do other tasks, causing even more buildup. I guess they also let too many people in, because there was nowhere to sit or hardly anywhere to stand. We ended up hunched together near a wall yelling back and forth due to the noise. The whole place is pretty narrow, so even standing around is challenging without feeling like you're in everyone's way. I imagine it's a nicer experience due off-peak hours, but I don't think the "personalized" wine concept really works with this space/noise level/lack of organization. Would try to come back but not on a weekend.

A great concept but did not feel seen here whatsoever, I had to stare at the servers for a few minutes to get there attention. They were not attentive whatsoever and one of the gentleman who served me did a good job of explaining the concept and served me a few options which I then picked and later when my friend joined me, again, I had to wait over five minutes to get someone's attention and he did not share the origins of the wines we were trying and was rushing to not serve us, not sure if it was because we were on the few customers who looked visibly different or what. Don't recommend

This is the most unfortunate review I've had to write. Please be warned that the otherwise pleasant atmosphere and the vibe are ruined by awful customer service and a complete lack of price transparency.

When asked if I could browse their menu/ wine list I was rudely told that they don't have a menu because "we have over two hundred bottles of wine." I've been to restaurants with over a thousand bottles and they manage to fit them in a cohesive menu. Seems to be the bare minimum when you run a wine bar, no? This would have only been a minor inconvenience if the waiter wasn't arrogant and rude and made us feel completely ignorant when trying to order a bottle. Sorry, not everyone that walks in is a Sommelier.

The worst part has to be the complete lack of price transparency. Because we weren't given a menu we had to go off of the waiter's recommendation and before we could ask about the price he had come back with an open bottle and started serving us. It was only when I settle the bill that I realized I had been given one of their most expensive bottles. To be completely honest this felt like a ploy: "It's a slow night, let's target the unassuming customer and charge them for one of our most expensive bottles."

Two stars for the atmosphere.