Location & Hours

    Mon

    • 10:00 AM - 8:30 PM

    Tue

    • 10:00 AM - 8:30 PM

    Closed now

    Wed

    • 10:00 AM - 8:30 PM

    Thu

    • 10:00 AM - 8:30 PM

    Fri

    • 10:00 AM - 8:30 PM

    Sat

    • 9:00 AM - 8:30 PM

    Sun

    • 10:00 AM - 6:00 PM

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    13 reviews

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    • Photo of Otis H.
      Otis H.
      Madison, WI
      373
      138
      248
      Jan 4, 2018

      You always get more tha, enough at Sam's. Glad we decided to become members, we've already exceeded the investment of membership shopping here. They have good deals and you only need to shop once every few months for certain things.

      I bought dish washer tabs in April of 2017 for less than $17 and its January 2018 and the container is still not empty...Talk about investments.

      The only downside is there a aren't enough staff for assistance when you need them. Though the ones who should be walking the floors are at the "self-service" cash registers....

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    • Photo of Nathan H.
      Nathan H.
      Verona, WI
      293
      124
      62
      Dec 9, 2017

      Staff here is enjoyable to interract with and the store is clean and spacious as any Sam's club.

      I'm a HUGE fan of the $5 3lb rotisserie chicken! I routinely stop in, pick up a chicken, and munch on it for the next day or two. Great weekend nutrition strategy for an athlete.

      Member's Mark (Sam's generic in-house product line) seems pretty solid across the board. From frozen food to alcoholic beverages to homegoods to coffee and coffee tumbler cups, I'e had good experience. These products are great, not perfect, and come at a moderate-low pricepoint.

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    • Photo of Chy R.
      Chy R.
      Madison, WI
      1170
      635
      2201
      Apr 19, 2016

      If you come here to stock up on necessities - and not for the natural lighting - you're expectations will be met.

      They don't accept major credit cards like Visa, but will accept American Express and MasterCard. They also accept cash, check, and Debit cards.

      My shopping list here is pretty limited to essentials such as veggies, eggs, pita chips, frozen chicken tenders, frozen chicken breasts, and whatever good deal there is on wine that day ;O)

      I will say, I did get a very nice, plush, bathroom floor mat for $7 that would regularly be $20 at TJ Maxx that I love.

      They do have a supplement/health section with some good protein bars and protein powders, though no options besides whey.

      I wish they offered more lactose-free choices other than vanilla flavored soy milk and Lactaid.

      There are some good deals on fresh fruits to be had, but there have been times where they were more than the produce at Woodman's, you just have to be very familiar with the prices for each items.

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    • Photo of Emmy B.
      Emmy B.
      Madison, WI
      69
      175
      152
      Nov 2, 2015

      The guys in tires are nice and helpful, the guys in the cell phone area are nice and helpful, and even the café lady was nice and helpful-so what happened to the rest of the store?! I never leave this Sam's Club without feeling angry. I signed up in Appleton (great store) and I will not be renewing my membership now that I moved and shop in Madison.

      Asking for my membership card when I come in the store is supposed to be a convenience to me, so I do not get to check out without it. However, the door people harass me about it until I angrily get it out. I have tried walking in the out-door, and walking out the in-door without any traffic, and again, I am harassed to the point of anger. I have spoken to management about it, and they say they will, "Talk to the door people." No, this is what you encourage. You encourage your staff to harass people that pay for a membership. I have been a member since I was 18. I did a management internship at Sam's Club in IL. I know that I should be treated better than the harassment I get whenever I shop your store.

      Oh, and I downgraded my membership from the plus to the regular membership while being helped by membership services. She was so rude and grouchy, that I decided not to give you guys anymore money than needed.

      I figured Yelp needed a more updated review on this store, but I know nothing will change.

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    • Photo of Jody M.
      Jody M.
      Madison, WI
      16
      173
      23
      Apr 15, 2016

      I've been a member for over six years. I usually purchase produce, the bananas are pretty cheap but always green and the hard to find cara-cara oranges are always a treat when in season. I like buying the breads, especially the rolls, cakes (cheapest out there), and rotisserie chicken. Olive oil, rice and spices in bulk are also good buys. Sam's has a 200% guarantee on produce. I returned a 5lb bag of oranges due to it being very dry and I received back twice the purchase price!

      Tires and car batteries prices are competitive to area auto stores. Installation and service has always been good if not a little slow and most of the time booked. Make sure to make an appointment or be prepared to wait.

      My family and l love going when there are samples available. A variety of meats, fruits, processed treats, drinks, etc can be offered. While I haven't kept track of when samples are served, I want to say it's any time from from 2-6pm. Weekends seem to be most plentiful. It's like a mini-meal, although the food court is pretty cheap. The $0.99 soft serve ice cream is always a winner.

      I like that they have self-serve checkout lanes now. If there is a problem, an attendant is usually there to assist. I remember one time, I messed up my payment type and even though a supervisor was having a conversation with an employee, he quickly came over to help.

      The cell phone plans available are cheaper and most of the time, better than what you'd get at the individual cell phone stores. We've worked with John and surprisingly, he's still around after a couple of years and upgrades of phones. We remember him better than he remembers us, but he does a good job at it. He wasn't pushy about signing up for phones and knowledgeable about the pros/cons of services/phones.

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    • Photo of Ted J.
      Ted J.
      Madison, WI
      26
      210
      180
      Sep 15, 2017

      I'm a member here and at Costco, and I'll just say that the prices in the meat department (including seafood) tend to be better--like $2 cheaper per pound on beef short ribs and jumbo shrimp. Their wine selection is fine, but not nearly as extensive or interesting as Costco. The customer service counter experience here isn't very enjoyable (waiting to be acknowledged and just general disinterest) but that's probably a blanket issue with retail, right?

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    • Photo of Kevin T.
      Kevin T.
      Estero, FL
      23
      94
      4
      Oct 23, 2012

      Beep! 10 pounds of chicken breasts at $1.79 a pound. Beep! Good generic diapers at $.18 a piece. Beep! 6 month supply of laundry detergent for $12.00. Beep! 3 pound bag of organic coffee for $14.00. Beep!

      Oh, and you'll have a giant slice of pizza and a large soda for just a $1.88 as well? No problem!

      That's the typical sound of a checkout for me when I'm at Sams Club.

      I'm the proud Dad of a single income middle class family. Warehouse stores are a Godsend for making ends meet and getting quality products at a reasonable price. While you may end up spending a lot of money leaving here, the value you get in buying in bulk can be very good.

      You do have to pay an annual membership fee, which for us is just $40. After a few times shopping here the membership fee does pay for itself. Do some homework, though, and find out if the products you buy most are a deal, as in some cases the prices are not much different than a grocery store. You can tour the store without paying the membership fee. Also, produce comes in bulk, so make sure you can use all of the bulk purchase before it goes bad otherwise it will be some serious wasted money.

      What I find handy is the countless prepared trays and mixes that can be purchased. Got an office potluck you need to bring a dish for? No problem! Just heat and go, with plenty of food to feed a lot of people and at reasonable prices.

      I've been a member for nearly 6 years. Each year I end up getting my money back and then some on my membership costs. Sams Club is a great way to save money for your family.

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    • Photo of Lou D.
      Lou D.
      Blackwood, NJ
      1
      19
      4
      Aug 8, 2016

      I shop here because I am a member. However, they do not always have the items that I buy on a regular basis. It really gets me angry. For example, they do not carry coffee mate creamer on a consistent basis. I was forced to drive to the Deptford Sam's Club. Also, Number 10 can of Angela Mia tomato can be found at other Sam's clubs (Deptford, even in Florida Sam's Clubs) but not my local Sam's.

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    • Photo of Timothy M.
      Timothy M.
      Monona, WI
      17
      474
      2
      Dec 24, 2011
      First to Review

      Nothing against the people who work here, just who owns this joint. This is a WalMart establishment. Every dollar you spent here has 60 cent leaving the community versus shopping at local businesses. These stores are the modern day vampires that need to be removed from our towns. They offer great deals and will continue to do so until every local business is run out of town. The products may have well known names on them but be careful as I hear that WalMart orders these at cut rate prices and the businesses that make the product use lesser quality ingredients. Don't know for sure which products but I know for sure that some are as a friend of mine works for a company that provides items for this company.
      Beware the food items. They look like good deals but if you do the math they are often MORE expensive than the same items over at the local grocer.
      Yep, good prices but you are doing business with a vampire. If you are cool with that then don't complain when these guys are the only places left to shop.

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    • Photo of Sarah D.
      Sarah D.
      Madison, WI
      0
      2
      May 19, 2017

      Probably the worst experience I've ever had and it reminded me why I have a Costco membership as well. Manager would not honor the coupon on the product that I needed up buying a massive amount of. I spent over $500 and he didn't blink an eye. Worst customer service I've ever encountered.

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    4 other reviews that are not currently recommended

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