Sacramento Post-Acute

I have worked in other Skilled Nursing facility before, and I have been at this facility for almost 5 years now, and I would like to say that our Director of Nursing and our Administrator, Jeff and Terry really care about the staff and the residents. This is a great place to work and I would put any of my family here at Sacramento Post Acute for great PT, OT, ST. This a great place

Sac Post Acute will tell you they are a 5-star facility. What they won't tell you is that they re-use trach suctioning equipment for up to a week. Trach suctioning is supposed to be a sterile procedure, and new equipment should be opened every time for open-line suctioning. This is why your family member gets pneumonia every couple of weeks, which winds up becoming septic and life threatening.

I'm a recent post op patient who was in the hospital for a traumatic accident and was transferred from UC Davis hospital here for rehab and was able to get wonderful results from the staff and I was very grateful for all of their support and assistance in getting me through this difficult time... Thank you so much post acute!! I definitely recommend this facility for all patients in need of care
Ernesto Burke

When you walk in they have a 5 star rating for the facility but let me tell you, most of them look like they just came from a 6 month course in medical and threw them in here. The nurses are pretty dumb and doesn't actually read the details about what wrong specially with each patient they work with. My grandad just got out of the ER and was sent here, they barely answer their phones and every time they would help him get up or get dressed, they would pull on his dialysis arm which is connected to his heart. They're very impatient knowing he's 87 years old even though he just got surgery done. The workers just don't seem like they have the heart to even do this job and it's really overwhelming trusting a facility to take care of a family member when they treat everyone of them like shit. Ohhh and don't try to correct them about anything cause then you will get put on the no contact list. Like what?!

Immediately as you walk in there's a sign that says STOP and wait for assistance. OK COVID is still a thing so I wait and several staff walk by me and do not address me. I can see what looks like a nurses' station a few yards ahead to the right. Further there's a closed big binder on this stand and it says employees on the cover. Like is that a sign in binder?

I poke my head into the office to the left and the woman behind the desk directs me to the receptionist a few yards away that you can barely see because her head barely clears the counter where she sits. How is she supposed to see when visitors come in?

Walking down the hallway it feels chaotic and loud from all the people talking. I get to my mom's room and it is dark and she is completely out of it! I had just seen her two days prior at UCD and she was normal. But now she was dazed and staring at the walls and ceiling; her speech was mumbled and she wasn't making sense. I had never seen her like that before! I did not feel ok leaving her there for a second night either.

We have her transported back to UCD ER. Apparently this doesn't look good on the facility but my only concern is that for my mom's health and well being.

When it became time for her to be discharged to another SNF, we did not choose her to return here.

If I could give this place a lower rating, I would.
My mom had a massive stroke in May, they rated it a 2 (a rating of 1 is death) so it was severe. After she got out of ICU, we then had to choose a nursing facility, as she was left completely paralyzed on her left side, and she needed help learning how to do things again.
We chose this facility because it was a 5 star rated facility based off the Medicare website. Unfortunately they have been able to keep that rating, probably because people don't take time to file a grievance with Medicare, sadly.
There were very few people at this SNF who actually showed concern and care when they worked with my mom. I was there from open to close, daily. I would continually find her laying in her wet bed or without sheets because they "ran out". She was forced to feed herself breakfast without help, but they did watch her during lunch and dinner? She needed guidance because she didn't recognize her left side existed after her stroke, and missed her mouth almost every time.
During her time there, there were a couple of nurses who were rude when I'd ask for updates on her meds or blood work. She went with specific instructions on how to continue her care, and that she had severe left side neglect. They stopped getting her blood work done until I asked them to resume her blood work, which I shouldn't have had to. The CNA's wouldn't reposition her every 2 hours, like they were supposed to. Thankfully I was there day and night to make sure she got better care than other patients, but I regularly witnessed other patients suffering due to the lack of nurses and CNAs. We were told they were short staffed, and that was why the patients were left in their dirty diapers for so long... they also ran out of diapers, bed pans and other items they should've had on hand being a 5 star rated SNF.
There came a time where I couldn't be there with my mom, due to my own illness. During that time she fell off her bed and hurt herself. However, the nurses asked her if her left side hurt anywhere, and of course she said "no". She didn't even recognize she had a left side due to her massive stroke. She wasn't competent enough to tell them, which is why her care was supposed to go through me, I was her advocate. So even though I asked them multiple times to get X-rays, they never did. She was released home, and it later took me 3 days of planning to get her transported to the hospital for X-rays only to find out that she had in fact torn her rotator cuff and possibly her meniscus in her knee, both on the left side. She didn't feel it unless she moved, because again, she didn't even recognize she had a left side of her body.
Once we found out, my mom was weeks away from being placed on hospice, so there was nothing they could do, except give her pain medicine. We couldn't get her in and out of bed because it hurt her so bad. I think this was where she gave up.
She passed away on 09/12/2023.

My husband has been in and out of the hospital and in nursing homes for rehab more this year than he has been at home, due to falls and Parkinson's Disease. He has been to several nursing homes.

Sacramento Post-Acute is by far the best in the region. Stellar care, attentive professional staff at every level, sparkling clean facility, cheerful, polite, engaging team members. And, I would receive calls regularly with updates on his condition, questions and with any information I needed to know.

Hats office to Admissions Director Molly and Intake Coordinator Julie for their professionalism, engagement and attentiveness. I could write a horror story about one of the well-known nursing homes in the region where my husband stayed, while another nursing home called to mind the movie "One Flew Over the Cuckoo's Nest." Both of these nursing homes are in need of State reviews for substandard care and practices that are quite questionable.

Please, please, if you have a loved one who is in need of nursing home care, ask the tough questions. Pay attention to how your questions are responded to and look around. Be mindful of how the staff are working with patients and interacting with one another and visitors. Should my husband be in need of nursing care for rehab again, I will not hesitate to have him at Sacramento Post-Acute for another stay. This nursing home is a hidden jewel for care in California's Capital Region.

My daughter was in this place less than one day. The staff was so very rude and uncaring we pulled her out. I have to wonder where they found the friends to write the five star reviews. Nobody that actually experienced the staff, that's for sure!

Disgusting. Cockroach infested, poor care. Would give zero stars if able to. Staff is nice up front, nurses are neglecting patients, the place is filthy. Nothing as far as rehabilitation. It's a dumping ground for elderly veterans. Sad

Worst most inconsistent "medical"facility I've had the misfortune to experience! They lied to me on more than one occasion. They lost my father's hearing aides and clothing and put him in a room that had raving
people in it yelling most of the day. The facility is not clean and smells terrible. The head nurse is defensive and too busy making excuses to listen to your concerns.