Review Highlights
“No big box store hangover or racking my brain over a birthday party gift for someone kid I've never even seen.” in 2 reviews
“Both Matt and Sarah are well versed with what they have available as far as products but also with the vendors.” in 2 reviews
“They also recently donated a gift card for the winner of a kids' drawing contest we had at Center Street Park's Fall Fest” in 3 reviews
Location & Hours
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Amenities and More
About the Business
Ruckus & Glee is a toy, game, and puzzle store for the young and young at heart. We are located in Wauwatosa, WI. Visit us and you'll have the chance to learn a new game, send a wind-up toy on its way, and build a new marble run. Our products are chosen for their ability to engage the imagination and their quality. No matter your budget, you will find something playful and fun.
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Recommended Reviews
Overall rating
19 reviews
5 stars
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1 star
- Scott B.Milwaukee, WI15301Dec 7, 2023
A great, friendly, local toy store that is always a joy to visit. I wish they carried TRPGs for kids.
Helpful 0Thanks 0Love this 0Oh no 0 - Virginia S.Muskego, WI2221Nov 15, 2023
Love Matt and his family! Great place to go for birthday and Christmas gifts. Fun little store with lots of charm. Can't wait to go there for my Christmas shopping
Helpful 0Thanks 0Love this 0Oh no 0 - Dec 16, 2020
Disclaimer: I don't have kids, but I have nieces and nephews that like presents.
I'm delighted that almost all the aforementioned relations are now at an age where I can hand them $$$ and a card that says "Merry Christmas, Auntie loves ya" and they're happy. Except for one 6-year old niece who isn't quite at the age to appreciate cold, hard cash. So I have to buy a thing.
I decided to shop at Ruckus and Glee because they're small, local and they offer FREE local delivery! You can't beat that really. So I browsed their site, picked out some unicorn themed thingamajig and BAM, it was at my door in like 2 hours! Amazing service!
They have a lot of cool toys and if you have kids, or have to buy stuff for kids you should check them out.Helpful 7Thanks 0Love this 8Oh no 0 - Lara F.Milwaukee, WI05Feb 3, 2023Updated review
Owners are very rude and censor any review that is negative. This has hyperinflation their online rating. Products are just ok and could use updating
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Sarah F.
May 29, 2021
We (the owners) take service complaints seriously. We did not have any interactions with you in our store surrounding masks and we did not refuse to take a return. If you would like to return the broken item, please email ruckusandglee@gmail with a picture of the broken item and a photo of the receipt and we will work it out.
Apr 26, 2021Previous reviewExtremely disappointed in the customer service. I bought a rather expensive product and it broke within a week. I wanted to come in to return it but I was refused service because I physically can't wear a mask. I didn't want a replacement and wanted to shop in the store but the owner, who was extremely rude and unnecessarily argumentative, would not allow me in. I guess my grandchildren will not be getting any gifts from this store in the future.
- Brooke W.Greenfield, WI02Dec 31, 2022
Return process is concerning. Not able to return items unless on credit card. Even on a credit card I was not given the difference back when I exchanged an item. I had to buy something or take a gift card. Since I don't buy toys often it was upsetting to buy something I didn't need. The item I exchanged was within 2 days and unopened in perfect condition. It was the first time I shopped there and the last as I can't afford to give money away for the wrong reason.
Helpful 0Thanks 0Love this 0Oh no 0 - May 20, 2019
It's 2019! Funny how that phrase has grown into the de rigeur Twitter argument for fixing all societal ills, or anything someone wants to complain about. But I also feel like Ruckus & Glee toy emporium in Wauwatosa should have way more Yelp reviews by now- it's 2019!
Shop Small Saturday is everyday, and this amazing small business specializes in unique toys for kids, babies, fun knick knacks, and brain games.
My favorites that they carry here: Waboba balls, Crazy Aaron's Brain Putty (great for work retreats), books by Milwaukee illustrator Renee Graef, and many toys and games that work the imagination.
Check out their Screen Free Weeks, where kids that commit to and succeed at going electronics-free for the week get a free toy. Ruckus & Glee will make you the cool parent, aunt/uncle, grandparent, co-worker, hip mom, check out Ruckus & Glee!Helpful 15Thanks 0Love this 13Oh no 0 - Dec 3, 2017
Cute fun little toy store carrying only educational and artistic toys, many handcrafted. Still, one can find annoying noise making toys as well. Knowledgeable helpful staff (well one guy) who seems to know and love children. This is a great place for an uncle type to find gifts. And you have to admit, this is the best store name in town. I tried to ask for directions "Excuse me, do you know where I could find Ruckus and Glee," and I'm so sad that I live in the age of ear buds, GPS and smart phones, neither of the two I asked even heard me, let alone take off with one of the best straight lines in recent history. Go on, you try and find Ruckus and Glee.
Helpful 3Thanks 0Love this 3Oh no 0 - Johanna K.Milwaukee, WI157409101Jan 29, 2019
Awwww, how did I not review Ruckus & Glee yet??
I absolutely love this place - it's my go-to for niece and nephew gift purchases. I've had a chance to talk to the owners, and their passion for their business is written on their foreheads. You can feel the respect for time-honored games and toys as well as newfangled gadgets here. All toys are sacred, all fun is encouraged.
This store isn't just for kids though, I think it's for kids of all ages! They're all about fun, and there are items in here for fun-lovers of all ages. We always have a delightful time mucking about the store and checking out the latest additions.Helpful 3Thanks 0Love this 4Oh no 0 - Pete H.Ontario, WI03Nov 26, 2021
Great selection of games. We are discerning game players and could find everything we needed. Awesome people!
Helpful 0Thanks 0Love this 0Oh no 0 - Lleigh F.Milwaukee, WI02May 29, 2021Updated review
Staff were not helpful or friendly. Games were outdated and most products very over priced. You can get the same items for much cheaper at larger stores. I would have paid a premium amount to shop locally, except for the fact that the staff was so incredibly rude.
Helpful 0Thanks 0Love this 0Oh no 0Apr 26, 2021Previous reviewThey used to have nice products, but I have found that they are now cheaply made and do not seem safe for children to play with. I bought a few things for a young child and they broke within a few days of play (and not wild horse play). Very disappointed as I wanted to support a local business. I also witnessed the owner being extremely rude to a customer who clearly had a medical condition and couldn't wear a mask. I said it didn't bother me, but he was insistent and extremely rude to this poor woman. Based on these two things, I will not be giving them my business.
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