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Review Highlights
“Liz was the very first PI I ever worked with, and I have to tell you - she set the bar very high!” in 6 reviews
“I would highly recommend her to anyone needing a private investigator.” in 3 reviews
“She is well spoken, has a sense of humor and is compassionate.” in 3 reviews
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About the Business
Our Long Island & NYC boutique private investigation firm specializes in custom investigations. We carefully curate an actionable plan to solve your case. Cases we specialize in: matrimonial, surveillance, child custody, background checks, workers comp, locate/missing persons, ancestry, business/corporate theft, and locates. We are here to get to the root of your problem. Free consultation for 30 minutes to new clients. Our investigators vary from law enforcement experience to seasoned private detectives. Our staff is diverse and there is someone for each case to solve.
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Overall rating
12 reviews
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1 star
- Robert L.Huntington, NY04Dec 12, 2023
I Contacted Liz from root investigations to help connect me with my birth mother. Liz was absolutely amazing, professional and super helpful throughout the whole journey and made contacting her so much easier. She was always super quick to respond and handles every case with so much care and passion. 5/5 stars, whatever you're looking for Liz and root investigations are the people to go to! I can never thank them enough!
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Lizzy B.
Dec 15, 2023
Thank you for the review and we are so glad that you and your biological mother were able to reconnect! Wishing you the best & call if you need anything.
- May 21, 2021
The most professional service I used. I needed for a case and she was private & talked to me whenever necessary or whenever I wanted. Highly recommend. and know she specializes in missing persons, infidelity . Ty for all your hard work!
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Root I.
Dec 24, 2023
Thank you so much for the review! We love what we do and can assist you anytime you are in need.
- Max R.Pacifica, CA5210026Feb 24, 2020
I am very, very happy with the help I've received from Lizzy. I've used Root Investigations to help me with multiple crises, and Lizzy's ability to ferret out information is amazing.
She is also very dedicated. When Lizzy is on the case, it's clear she's not limiting her time and energy to normal business hours. When she tells me she *might* have a piece of information for me within a day or two, I have come to understand that means she'll definitely give me more than I asked for, and I'll probably have it in less than an hour.
More than just finding information, Root Investigations is quite good at explaining the *context* of any given piece of data. And that is key. It's one thing to know something. It's quite another thing to understand what it *means*, and Lizzy's guidance in such matters is beyond reproach.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Lizzy B.
Apr 16, 2020
Thank you so much for the review and compliments Max. We pride ourselves on getting to the root of the problem and delivering the content in a clear, factual way. We appreciate your business and are here if you need anything else.
- Megan F.Long Beach, NY2117484Oct 11, 2020
Liz is the most amazing private investigator. She's extremely professional, compassionate, & hard working. She delivered the information I inquired about so quickly, & was patient with any questions that i had. Will definitely be using her again !
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Lizzy B.
Oct 15, 2020
Thanks for the positive review! Our investigators are here for anything else you need.
- Hillary C.Portland, OR171Aug 9, 2020
Liz is hands down the best PI I have worked with, top-notch! Her professionalism, thoroughness, and persistence helped me get the answers I need when no one else was able to help me. She uncovered more information than anyone else and she worked so hard to help me. She did not give up and I can't thank her enough for that. She dealt with a delicate situation with professionalism and grace. I have complete trust in her! Thanks to her, I finally have answers after dealing with this situation for over a year. I cannot thank Liz enough! You should definitely hire her!
Helpful 1Thanks 0Love this 1Oh no 0 - Dawna C.West Islip, NY16296Aug 28, 2020
Root Investigations was amazing! I had an obscure problem and she was sensitive, kind and efficient in helping me solve my problem. She understood I also had a budget and helped me talk through a couple of different scenarios to get the job done. She definitely went above and beyond. She was professional and thorough. Even after the job was done she took my calls and questions about any possible further snags in my situation and talked it through for much longer than I expected. She is definitely a "super sleuth" as one of the other reviews suggested, but she is also sensitive to people needs and desire for privacy and discretion. I would highly recommend her to anyone needing a private investigator. THANK YOU
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Lizzy B.
Sep 4, 2020
Thank you for the positive review Dawna! I am so glad our private investigators could assist you with this case. Please call me if you need anything else, as it was a pleasure working with you!
- Meredith C.Brooklyn, NY874Sep 4, 2020
Liz was the very first PI I ever worked with, and I have to tell you - she set the bar very high! During my phone consultation, she was compassionate and thoughtful about the sensitive nature of my inquiry. She was also incredibly thorough in the work and follow-up she did with me after our initial call. She is a gem, and clearly very good at what she does. I hope to never need a PI again in the future, but if I do, Liz will be the first person I call. Highly recommended!
Helpful 0Thanks 0Love this 0Oh no 0 - Amy P.Long Beach, NY04May 25, 2021
I hired Lizzie last month! She is the best!! She is very responsive and detail oriented. Always followed up with anything I had suspicions on. I highly recommend her for any PI jobs!
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Root I.
Dec 24, 2023
Thank you for the compliment & review! We strive to make our customers happy and hope to work with you in the future if needed.
- Kerri M.Long Island, NY01220Jul 25, 2019First to Review
Top notch service. Very easy to communicate with. Thorough investigations with more than accurate results. Pays close attention to detail. When looking into the past for old records, it's not always easy when the records are sealed, or scattered from places that no longer exist. I highly recommend their services. Multi state service and tons of information was obtained. Excellent company, with dedication, and passion.
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Lizzy B.
Apr 16, 2020
Thanks so much for the thoughtful review! I am so glad we were able to solve your investigation. We strive to provide customer service while delivering the facts and treat clients the way we would want to be treated. We are here for you if you ever need any other assistance.
- Justin Y.Queen Creek, AZ209141Sep 20, 2019
Lizzy at Root is top notch! I'm an investigator in Arizona and needed some quick information from New York for a very demanding case. Lizzy was on my assignment right away and went well above and beyond my expectations. I'll definitely use their firm in the future when I'm needing services in their area. Thanks Root!
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Lizzy B.
Apr 16, 2020
Thank you for the kind review! We understand the pertinence of needing information fast for clients and are glad we could deliver. If you ever have a case or any further needs in the New York area, we are here to assist.
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