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Review Highlights
“I am extremely satisfied with the roof replacement project recently completed by Ken and his team at Roof.net.” in 60 reviews
“I was also immediately impressed that the owner of the company, Ken, gave me an estimate the following morning.” in 124 reviews
“A few days ago, my neighbor knocked on my door to inform me that something looked odd with my roof.” in 7 reviews
About the Business
Business owner information
Ken B.
Business Owner
When I graduated from Kennedy High in Bellmore, NY my father wanted me to follow in his footsteps as an electrical engineer. This was not something I wanted to do, instead wanting to do something with construction.I got my first job as a laborer for a commercial roofing company. Work was hard, lugging up all the materials onto all the roofs, but the pay was good. In 1973 I was hired as a mechanics assistant for a residential roofing company. After working for several roofing companies, I learned how roof leaks could travel from one area to another without showing any leaks in between. Several years later I was in charge of stopping all roof leaks for SEARS / Diamond Exteriors in NY. I was voted as the best roofing trouble shooter (6) consecutive years in a row Nationwide by SEARS for stopping all roof leaks on the first attempt.…
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Recommended Reviews
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- Kimber L.Oakton, VA1 friend35 reviews1 photo
5/25/2019Great roofing company. I got my roof replaced in November 2018. I wanted to make sure everything was fine before leaving a review. I've had no issues. I still love my new roof. Ken is great to work with. He's very responsive, knowledgeable and kind. He gave an estimate very quickly and scheduling was seamless. Would highly recommend them and would not hesitate to call them for any future roofing needs.

Comment from Ken B. of Roof.net
Business Owner
5/25/2019I’m glad you waited to post a review because of the record amount of rainfall we’ve had this past year. I greatly appreciate your review and if at anytime you ever have any questions or concerns please call me anytime.
KenRead more
- Andrey Z.Vienna, VA146 friends38 reviews9 photos
8/28/2018There is a reason Ken gets all of the 5 star reviews. There is no trick. It's just that he does such an amazing job personally taking care of you that you are absolutely astounded that such customer service still exists in current day and age. I had a roof replaced on my townhouse. Ken's quote was the lowest, while execution was at the highest level. Perfect communication. Perfect roofing. Perfect cleanup. Amazing! My neighbors have had their roofs replaced by some of the bigger guys, and the difference is obvious to the naked eye. Add to all this the fact that Ken responds to your emails and calls personally. There is no call tree or a chain of "secretaries" to get you to the right person. I 100% agree with other reviews on here. Just call Ken and don't bother with the others. You will be glad you did. It's just a job for the bigger guys, it's a personal passion for Ken.

Comment from Ken B. of Roof.net
Business Owner
8/30/2018I’m so happy you’re pleased with our service! As the business owner I love meeting with all my customers from the very first moment we meet until the job is completed. When a company owner gets involved in each job the homeowner feels that much more comfortable and confident that the job will be done correctly without any concerns.
The reason why we have all 5 star reviews is because I’m involved on all jobs without any pushy salesman or obnoxious people who answer the phones, not to mention I have the most incredible roofers who are extremely professional and respectful!
Thank you so much for the job and your incredible reviews!!
Best wishes to you and your family!
KenRead more
- Nitin S.Reston, VA29 friends64 reviews47 photos
7/29/2017This place really knows what "customer service" means! Ken gave us a quick estimate and diagnosed the cause of our roof leak in less than 5 minutes due to his 40+ years of experience in this field. We got our quote in writing the same day.
We usually like to ask around for 3 different quotes, but in the middle of our search (a few days after our quote from Ken) a huge rain storm was forecast for the weekend. SO - we asked Ken if he could come out and fix our roof the same day. Within a few hours he had his guys out to our house and then fixed our roof in 1.5-2 hours. Once finishing the work, the guys showed me pictures so I could see what they did -- impeccable work. They didn't leave any sign that they had worked on our roof (no debris) - perfect!
Ken called the night after the big storm to ask how our roof held up. I was so pleased to tell him that not even one drop leaked from our roof, even with the torrential rains!
The only negative is that the flashing that was installed around our chimney was black (even though our quote said brown). I think it actually looks better in the black, so no worries on my end. However, living in Reston, I know that the color might not be aligned with our cluster standards. I let Ken know that on our follow-up call and he said that if I ever have an issue with it that we can call him and he'll take care of it. Based on his work so far, I don't doubt it!
Go with Ken of your roof needs help - you won't regret it! - Sam G.Fairfax, VA4 friends2 reviews
9/27/2019I got a good price and a comprehensive roof replacement from Roof.net. Scheduling was easy and the crew was able to show up the day after I accepted the proposal. They arrive to do the work on time and completed replacing my town home roof within 7-8 hours. Ken had promised that if the attic fan needed to be moved down he would to that at no charge and in the end he was required to replace a plywood plank to do it and covered the cost himself. I was very happy with the work and would definitely recommend Roof.net.
- pittman J.Alexandria, VA0 friends6 reviews
1/16/2019I called Ken when I had a question about a roof that another contractor put on my house. He called me right back and was nice enough to spend time educating me on the necessity of soffitt venting as well as other aspects of attic and roof ventilation even though he was not my contractor. We spoke three times on the phone and after I hung up, I felt like I understood exactly what my roof still needed in order to maximum the ventilation in my house. All of this for no other reason but to be friendly and helpful. A rare find.

Comment from Ken B. of Roof.net
Business Owner
1/16/2019Jane,
I love helping nice people like you! If you ever have any questions or concerns about the attic ventilation I want you to please call me anytime.
KenRead more
- Ken B.Haymarket, VA128 friends227 reviews515 photos
12/19/2018Updated reviewOnce again, Ken B saves the day! Thanks to Ken's awesomeness he saved the contract on my house after I discovered a roof leak less than 24 hours before my home inspection. He went out of his way to turn a nightmare scenario into a good situation and he didn't even get paid for it because he had to get me in touch with another roof company. Ken followed through on getting my invoice from the other roofer so I could provide it to my buyers. Every step of the way Ken stayed in contact with me to make sure I was taken care of by the person he referred. This kind of service is unheard of these days. Ken will do whatever it takes to make his customers happy and satisfied. That speaks volumes about what kind of business he's running. Thanks again Ken!!!
11/20/2015Previous reviewAfter a week of constant rain in early October we discovered water damage on the ceiling in our townhome and realized the fear that just about every homeowner has: something is wrong with our roof. After checking out several roofing companies on Yelp, I decided to use Roof.net because of the solid review history that they have received. Interestingly enough this review could have easily been 1 or 2 stars, but I'm happy to report it didn't go that way because in the end they came through in a big way.
Here's my story:
On a Wednesday I called and spoke to owner Ken B.(no, not me). He picked up right away and explained how I need to go their website and complete a "Service/Estimate Request" form (roof.net/estimates) to get the ball rolling. Up front he admitted that they had been very busy because of the recent storms and that it might take a few days to make it out to my home. I told him I understood and luckily we weren't expecting rain for another week so I told him no problem. Shortly after I completed the form he called me back and told me he could squeeze me in sooner, on Friday, because of my close proximity to his personal residence. He showed up on Friday, inspected my attic and took some photos of the roof. Within a few hours I received his estimate, the guarantee that came with it and a time frame of Saturday or Monday for getting the work completed. The flashing around the dryer vent needed to replaced and inspection of the other vents would be conducted. While the price was a little higher than what I expected, I trusted that the work was quality which made it worth it. During my research I read several reviews of other roofing companies where people suffered and regretted going with the cheaper price. I agreed to the work and he confirmed accordingly.
Then a strange thing happened. Saturday came and went with no work being done. No big deal as I expected that it might just be the heavy workload they were dealing with and it would get done on Monday. On Monday morning I sent an email seeking confirmation of the work being done that day. Around noon that day he contacted me and informed me that there was a scheduling conflict, so the work would have to be pushed to Tuesday. I told him no worries. On Tuesday night I noticed that the work had not been done. I sent Ken an email expressing my frustration and within the hour his foreman called me to apologize and explain that they had a miscommunication. He assured me that the work would be done early on Wednesday. As promised Wednesday morning they arrived and completed the work in short order. I then received a call from Ken and he apologized several times over for the delay, the miscommunication and the scheduling conflict. He told me it was not acceptable and to compensate me for the troubles he would take $200 off the price of the work they performed. He then sent me pictures of the work and a final confirmation of the amount I would be charged.
His apology, the reduced price, the pictures of the work, the guarantee they provided, their quick action to address my concerns and the fact that we haven't had a leak since is why they earned another 5 star review. Since the work was completed we have had several rain storms with no leaking issues, which is why I waited to write this review.
While my initial experience wasn't perfect, the overall experience was made perfect by good customer service and that is why I highly recommend Roof.net for any roofing concerns you may have.Read more
- Eugenia P.Arlington, VA0 friends26 reviews3 photos
10/10/2019Ken's company handled a full roof replacement for our home, including some repair of unexpected water damage, ensuring code compliance, and making specific weather-proofing adjustments that we needed. Several things set this company apart from others that we considered. First, excellent and very responsive communication. Ken is easy to get in touch with, fields whatever big or small questions you have, and is able to answer and make recommendations on the spot. Second, no high pressure sales - he explains what he can offer and leaves it to the client to think and decide. Third, and most importantly, the quality of the work, materials, and cleanup. The crew was just great. Worked very efficiently as a team, left the grounds SPOTLESS, and the roof looks fantastic. The price was very competitive. During the project, I found that this was the same company my mother (who lives in another county) ended up using for her roof some years ago. Surprise...but also no surprise.

Comment from Ken B. of Roof.net
Business Owner
10/10/2019I'm so happy you went with my company to replace your roof because I'm afraid some of the issues you had with the ventilation and the old aluminum chimney housing would would not have been addressed correctly such as.
1. Gooseneck Vent was used for the bathroom fan to prevent, heat, cold and condensation from backing up through your bathroom fan because originally the fan was being vented through a hose along the floor to the gable vent 25 feet away that was not working correctly. You'll notice it will be much more comfortable during hot and cold days.
2. Removed old style chimney housing and replaced with new flashing and chimney cover. Now it looks 100% better and most important you won't have to worry about leakage!
I very much enjoyed working with you both and I thank you so much for the jobs!
KenRead more
- Victor F.Manassas, VA27 friends5 reviews
2/8/2019I had a few companies come over my house. I had a leak coming from the roof. Each time somebody would come over they kept telling me that I needed to replace my entire roof. As soon as I talked to the owner he was a pretty cool down-to-earth type of guy from New York City! I grew up in A. Bronx so we immediately clicked. He sent out a guy to come over to the house, they saw where the leak was coming from they fixed the leak, after a couple of rain storms no more leaked! I highly recommend these guys.
- Andrew P.Ashburn, VA
6/7/2018Called up Ken after a huge wind storm that blew off a number of roof shingles. Although he was fully booked up with work due to getting 75 calls per day because of the storm, he worked our job into the following day. Great communication and customer service. I was impressed by how quick and easy it was to get the work done.

Comment from Ken B. of Roof.net
Business Owner
1/16/2019I’m so sorry It took me so long to reply to your amazing review! As you can imagine this has been one crazy year with all the bad storms. I’m so happy we were able to help you and if you ever need me just call and I’ll be there.
KenRead more
- Stewart K.Maple Valley, WA7 friends10 reviews
8/18/2019I had my roof replaced by this company last week. I got five estimates and Ken's was about a tie for the lowest with one other company. I was very careful and took my time studying all of the estimates as best I could because I wanted the best possible roof for the lowest possible price. It's not easy to compare everything but I feel confident the quality of Ken's materials and expertise with how the roof installation was done made it the superior choice. Ken was very responsive, courteous and helpful. He didn't give me any pressure. I believe he will respond to any concerns or problems I might experience with this roof in the future. I don't anticipate any problems, but I take him at his word he'll back up his work. I definitely recommend this roofing company. I would always do what they recommend- get at least three estimates, study them and ask questions, then make a decision. I would recommend that one of the estimates be from this company.

Comment from Ken B. of Roof.net
Business Owner
8/18/2019I’m so happy you like your new roof! I was a little worried about the weather at first, but thankfully everything went smooth. I would like to say something to you that will put your mind to rest.
What’s most important to me is making myself available to each and everyone of my customers whether it’s a simple question or an issue with a roof. Doing a job right the first time is very important, but maintaining customer warranties in a timely manner with no delay or excuses is what makes a great business and this is what I take great pride in!!
Best wishes to you and family!
KenRead more
- Alicia M.Springfield, VA0 friends56 reviews89 photos
1/9/2018Always prompt and reliable. Have used this company for several small roof repairs. They come out to do estimates in a timely fashion and often are there the next day esp. if you have a critical leak! Prices are reasonable and they are extremely honest. Also they guarantee their work for one year, which is always a relief to know that they stand by their work. They even send you before and after photos because they want to show the work they have done.
- Chris P.Woodbridge, VA0 friends2 reviews
12/16/2017We worked with Ken on a complete replacement of our old roof in November 2017. We spoke with several contractors prior to selecting Roof.net and Ken stuck out as being immediately honest, professional and reasonable. His estimate for the work was very fair and it was an easy decision for us to select Roof.net for the work.
On the morning of the job, a large crew arrived promptly and set to work laying tarps to catch debris around the house. The crew worked very efficiently on demo and replacement throughout the morning and early afternoon and they were completely finished and cleaned up by 3pm. After everybody left, I was pleasantly surprised when a quick walk around the house showed very few signs that anybody had ever been there.... very efficient and thorough cleanup.
We had some additional aluminum trim work that Ken also agreed to take care of the following day. His crew did an excellent job finding a good match for the 25 year old existing aluminum trim and we are happy with this work too. If anything, it looks too good!
While it has only been a few weeks since the work was performed, we are confident that the job was done correctly, that quality materials were used throughout the process and that Ken would make things right in the future if we had an issue with the work for some reason.
Comment from Ken B. of Roof.net
Business Owner
12/17/2017I’m so pleased to hear how happy you are with our service. Your new roof looks amazing and I could not be happier with the way it turned out. Thank you so much for your amazing review!
Merry Christmas & Happy New Year!!
KenRead more
- Raquel S.Centreville, VA63 friends10 reviews46 photos
9/19/2016You do yourself a disservice by not choosing roof.net. Ken is amazing. We contacted him in a very precarious situation and he walked with us every step of the way, educating us about the proper roofing techniques through the use of detailed photos and his unrivaled expertise. Ken turned a very frightening situation (complete replacement of the roof on our new house, including all the plywood) into a pleasant learning experience for my husband and I. His valuable knowledge and excellent bedside manner/professionalism reassured us, as two previously uninformed homeowners, that we had an advocate on our side. Roof.net really exceeded our expectations in setting an incredibly high standard for customer service and we will be sure to refer them to anyone with roofing needs. Thank you so much Ken!!!
Note the before and after work in this review (photos attached). The difference is astounding and you don't have to be a roofing expert to recognize the diligence and care that went into replacing our roof. We are customers for life!
-Raquel Sob.
Comment from Ken B. of Roof.net
Business Owner
9/19/2016I love helping people and I especially loved helping you and Baher get through this very difficult situation. Whenever we do a job we always try to go beyond our customers expectations. I'm glad we made your day because you certainly made mine!! This is an amazing review and some of the photos that I sent you says more than 1000 words!! Thank you so much Raquel! Happy Birthday Baher!!!
KenRead more
- Mike B.Chicago, IL
1/26/2016I first called the company about a year ago and Ken came out. I thought I was having some roof issues with leaks, Ken did some fixes, but told me my roof was on its way out the door. I knew this when I bought the house and wasn't surprised to hear. He gave me a ballpark figure without really going up and pricing everything at the time I had the fix. I ended up saving up some cash and called him about 6 months later once I saved up the money.
Ken came back out and gave me a detailed estimate, which I had looked over by a friend who knows more about roofs than I do and he agreed it was a fair price and he could tell they knew what they were doing based on the detailed estimate.
They replaced my roof in one day and it looks great, it has been a few months and no problems at all.
Comment from Ken B. of Roof.net
Business Owner
1/26/2016What a perfect time to post a review! When a roof doesn't leak after 3 feet of snow then you know it's a job well done. Thank you very much for your review! Ken
Read more
- Lu B.Gaithersburg, MD116 friends62 reviews7 photos
8/10/2017These days it's very rare to be able to speak to the actual contractor when you call a business - I have spoken to Ken (the owner) every time I called. He is very honest upfront about his scheduling and would give referral companies if he is unable to meet urgent needs.
Today, Ken came out personally on a very short notice to do an inspection. He was on time and very honest about the quality of the existing roof. He explained in very simple language where issue areas are and also showed pictures to backup his statements. I feel confident about his assessment and would love to work with roof.net on a replacement roof. - Eddy E.Fairfax, VA128 friends86 reviews35 photos
7/26/2018I went on a trip to come back home to find a leak in my upstairs room. I panicked and called a ton of places and they all said they were booked due to the high volume of calls because of how much it had been raining. I called Ken early in the morning the next day and he picked up right away, he was at my house an hour later. My husband and I were so happy because we just could not wait another week to get the roof fixed. Ken was very thorough and explained everything and gave us a great quote. The next day, early morning his employees came to fix it and the job was done. This company has great customer service and takes action right away because they understand that a leak or any type of damage to the roof needs to be fixed asap. They care about their customers and are honest. Do not think about calling them, just do it.
- J S.Fairfax, VA0 friends3 reviews
2/20/2019At first when I saw all the 5 star reviews on Yelp about Roof.net, I was asking myself...what business really gets all 5 stars?? Is this legit? Well, I trusted my gut and went with Roof.net for my roof replacement. From the time of estimate to completion of the job, Ken was professional and communicative. His crew did a wonderful job on my roof and even fixed a few pieces of siding for me. Cleanup was absolutely great. I couldn't tell a roof was replaced after the guys cleaned up everything. We're very happy with the job Roof.net did. I would highly recommend Ken and his guys.

Comment from Ken B. of Roof.net
Business Owner
2/20/2019As funny as this might sound I’ve actually lost jobs because my reviews are too good to be true. It’s not hard to get 5 star reviews as long as the job is done right and the customer is treated the way I would like to be treated.
Thank you so much for the job and your amazing review!
KenRead more
- John N.Centreville, VA0 friends6 reviews
2/19/2019Our house developed a leak in the roof and Ken was the first to respond to my messages. His prompt reply, no BS estimate, and quick responses lead to us agreeing to his proposal. His crew came out the same day and quickly took care of the issue. We've been very happy with how quickly our issue was resolved.

Comment from Ken B. of Roof.net
Business Owner
2/19/2019Now that the skylight flashing has been replaced you can now prime the ceiling and paint. Thankfully we were able to get the work done today before tonights snow before any additional damage could occur. Thank you very much for the job and your review!
KenRead more
- Raph K.Manassas, VA4 friends41 reviews8 photos
5/17/2018I was looking for quick and honest repair work to my roof from a recent storm which had blown off a 10x4ish area of shingles completely off. As I looked through yelp, there was almost no Roof repair companies that had more than 3 stars. I then came across roof.net that had the most amount of reviews and 5 stars. I immediately called and was able to get a quote and repair work scheduled.
Honest, responsive, quick, professional. Everything you could look for in a business. Ken, the owner has done a spectacular job of handling the repair work on my roof. I had sent pictures of my damaged roofing shingles and within an hour Ken had a quote in my inbox and scheduled the repair for the very next day! what a relief as it is supposed to rain for the next 5-6 days and we were already getting some water leaks from the missing shingles. His repairmen showed up and matched the existing roofing perfectly. The day after the install, Ken followed up with me to make sure I was satisfied of the work and let me know he would be sending me a formal receipt of work completed and amount paid. he also warranties his work for a full year! I will definitely be recommending Ken's services to friends and family as well as utilizing roof.net services for any of my roofing needs. 5 stars easily awarded to roof.net for outstanding service and attention to professionalism and detail.
I'd like to also mention Ken one more time. He is a true businessman, hard to come by in this day and age. He is a master of his trade and will ensure you are satisfied. Don't hesitate and waste time looking at other roof repair companies just call roof.net and everything will be OK.
Comment from Ken B. of Roof.net
Business Owner
6/12/2018I would have replied much sooner if it wasn’t for all these severe storms! I very much enjoyed meeting you and I’m extremely grateful for the job and your amazing review!!
Thank you,
KenRead more
- Carrie C.Ashburn, VA0 friends8 reviews10 photos
5/30/2018Ken and Roof.Net get's 5 stars! We got three estimates, all comparable, and Ken's was the best quote! He kept the promised installation date, and there were no surprises or up charges on the day of installation. His crew arrived at 8am and were done with our roof replacement by 3pm. His crew had draped our porch, deck and surrounding landscape. At the end of the install, they did their best to clean up stay nails, shingles etc.
Ken followed up to make sure everything went well and that we were happy with the project. I highly recommend Ken and Roof.Net!
Comment from Ken B. of Roof.net
Business Owner
6/6/2018I’m so happy we were able to stay on schedule with your roof replacement, I was very afraid we would have to reschedule because of all the severe storms that set us back. Your new roof really compliments your home and I very much enjoyed working with you. Thank you very much for the job!
KenRead more
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