Services Offered
Verified by Business
Swedish Massage in 2 reviews
Hot Stone Massage in 1 review
Review Highlights
“I can't say enough about my pleasant experience with the new owner, Natalie.” in 4 reviews
“Heidi was able to get to muscles under my shoulder blades and deep in my lower back.” in 3 reviews
“Really loved my mother's massage with Melissa and later went back and got a pedicure with Samantha that was great!” in 3 reviews
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About the Business
Business owner information
Paige K.
The Renaissance Day Spa and Alternative Wellness story is one of rejuvenation and restoration for ourselves and our guests. When we re-launched in 2019, it was under our owner's inspired vision for a space that would enrich guests' lives through a holistic, mindful approach to wellness. We've become leaders in the physical wellness and high-performance recovery space by combining our traditional spa services with cutting-edge alternative therapies, winning the spa category in the Best of Fayetteville awards for five years. Along with our traditional services like massages, facials, body treatments, waxing, manicures, and pedicures, we also offer forward-thinking high-performance therapies including cryotherapy, compression therapy, dry float, an infrared sauna, and NuCalm to maximize every client as well as athletes' physical and mental wellbeing. Our expertise, unique insight, and hands-on experience in various carefully-considered solutions perfectly positions us to help our guests renew their spirits, regain their clarity, re-energize their performance, and reawaken their inner confidence.
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Recommended Reviews
Overall rating
53 reviews
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1 star
- Adrianna M.Douglas Byrd, Fayetteville, NC023Mar 11, 2024
I went to the Skateway location. I had never been before and this was my first massage. The lady at the front desk gave me a tour beforehand. I had Heidi and she was very informative and nice. She explained everything beforehand. I had an amazing deep tissue massage. Afterwards I got compression leg therapy in their beautiful waiting area.
The facility was very clean, the aromatherapy was great, and the staff was amazing! Not to mention the robes were so comfortable!!Helpful 0Thanks 0Love this 0Oh no 0 - Gina W.Steilacoom, WA243227Sep 20, 2023Updated review
This has been my go to place since 2005. Between moves back-and-forth, this was my favorite. However, it's not the same. I miss the hair services they used to provide. My pedicures don't last. I had a big hiccup when trying to schedule a package I purchased. It wasn't handled respectfully. I will say that all of the service providers are wonderful. I go from massage services now, and love my massage provider.
Helpful 1Thanks 1Love this 0Oh no 1Jun 27, 2019Previous reviewI won't go anywhere else! Always absolutely love this spa. I've been away from NC for 5 years and immediately came here when I moved back. Amazing atmosphere, friendly staff, clean clean clean, amazing complementary smoothies, great products!
- Kathleen A.Raeford, NC56336Jul 21, 2023
My husband I went for a couples massage as well as the zero gravity bed and the cryotherapy. All of the services were phenomenal and the staff was excellent! A big shout out to Mazzy and our massage therapists Heidi and Helen! We really enjoyed our time spent at the spa! Thanks for a great experience!
Helpful 0Thanks 0Love this 0Oh no 0 - Tracie J.Fayetteville, NC05Jan 20, 2023
I had a massage with Victoria and she was amazing!! She asked my likes and dislikes and really focused on the areas that needed it. Nice relaxing atmosphere and wonderful service! They use wonderful products! My facial with Stephanie was equally amazing!! The line of products they use are great! Really helped my sensitive skin. Autumn at the front desk was super helpful!! If you haven't tried it, you really should!!
Helpful 0Thanks 0Love this 0Oh no 1 - Ashlee H.Walterboro, SC9377Jan 31, 2022
I had a 60 min deep tissues message with Ester and it was AMAZING. Wonderful experience all the way around. Ester was so kind and gave me legit the best message I've ever had. Definitely coming back because of her!!
Helpful 0Thanks 0Love this 0Oh no 0 - Ruth L.San Francisco, CA181Feb 8, 2022Updated review
I was at the Renaissance today for a deep tissue massage . My therapist was Melissa and she was Awesome. Fun to talk to and she worked the knots right out. First class treatment from check in to check out. Highly recommend this place Ruth Lucas
Helpful 1Thanks 0Love this 0Oh no 0Oct 22, 2021Previous reviewI went to the Renaissance today for a full body massage. I had been having problems with siatica
and was in quite a bit of of pain. After an hour session with Amber I was out of pain for the first time in months. I would highly recommend Amber as your therapist. She was delightful and very fun to talk with. The girls at the front desk were very friendly and informative. Go to the Renaissanceand get a massageYou wont be disappointed Call today for an appt - Sarah K.Charlotte, NC17384Oct 6, 2020
Purchased a Valentine Sampler gift certificate with no expiration date written on the back, tried numerous times to schedule but they were booked... by the time they were available at a convenient time, they would no longer honor the certificate citing that it had expired. Not friendly. Hard to work with. Not worth the time or money.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Paige K.
Oct 12, 2020
Hello Sarah. Our gift certificates typically expire 1 year after the purchase date. We have gone through and added extensions since being closed from Covid and a fire. Unfortunately, we have no record of the gift certificate that you presented which leaves us with little to work with.
- Jennifer V.Waimea, HI16810Mar 3, 2021
Made an appointment 6-8 weeks out, then they had to change some stuff. Well, it didn't work out for my timeline so now I'm waiting 2 more months to enjoy a CHRISTMAS gift certificate. Very unaccommodating when it comes to scheduling and no way to get a refund that they can't even honor in a timely manner. Don't waist your money here, plenty of other places to choose from that won't have you waiting for 6 months.
Helpful 1Thanks 0Love this 0Oh no 0 - Charlotte S.Hope Mills, NC1191Oct 11, 2020
This was the worst experience I've ever had at a salon. I went in with blonde hair to have my roots done and highlights. My hair is greenish grey and browner. It's awful. It was so over processed on top of it !! Beware !!
Helpful 3Thanks 0Love this 2Oh no 0Business owner information
Paige K.
Oct 12, 2020
Hello Charlotte. I see that you were scheduled to come in but sadly, you no showed your appointment and did not reschedule. Perhaps you have us confused with another business since we haven't seen you , have not colored your hair, nor have you had any other services with us.
- Jennifer B.Lillington, NC02326Apr 5, 2022
I have been visiting Renaissance for years for massages and, I think, one facial and pedicure. Never had a complaint! Very accommodating when I had surgery but needed a pedicure! All my massages have been nothing short of amazing! Anytime I call, whoever answers is very pleasant and helpful! Calling soon to schedule my next massage!!
Helpful 1Thanks 0Love this 0Oh no 0
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