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Overall rating
68 reviews
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1 star
- Jeannie S.University Place, WA9304531259Jan 17, 2016
It's a good little theater. I took my kids to see a movie and the service was pleasant. We didn't order anything from the concession stand, so I really can't comment much on that. The auditorium we saw our movie in was a little small, but it was clean and the seats were comfortable. If we could see another movie here again, I'd come back.
Helpful 4Thanks 0Love this 3Oh no 0 - Nov 6, 2021
Came here today to see a matinee movie with my husband. Actually chose this theater because I have lived in the area 4 years and have never been in. I believe it used to be closed but has reopened as a Regal Theater.
We were pleasantly surprised. Theater looked well kept. They don't have recliner seats, but does have stadium seats. Seats were in good condition and bathrooms were clean. We were the only ones in the theater, so it was great and relaxed environment.
Our only complaint was that the girl at the concession stand wasn't very personable. She wasn't mean or rude, but very soft spoken and when my husband was trying to ask her polite questions, like "how is your day going?", she didn't really acknowledge him with a response. It felt like she just ignored him.
Otherwise good experience, I would not mind seeing another movie here again.
Heads up - you currently need proof of COVID vaccination or negative COVID test within 72 hours to get into the theater.Helpful 1Thanks 0Love this 0Oh no 0 - Crystal C.Kent, WA01827Dec 14, 2022
It was my go-to theater. Employees were always kind and theaters were usually empty. They still got a fair amount of movie watchers though. Drove by to see that it was permanently closed. I'm devastated. I wonder what caused it to permanently close. If they needed more employees or customers, I would've certainly helped.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeannine S.Tacoma, WA082Sep 16, 2022
Cheap but u pay for what you get! There was no air circulation and the air wasn't pleasant. Seats were not comfy! If your on a budget then this theatre is ok
Helpful 0Thanks 0Love this 0Oh no 0 - Sandie J.Seattle, WA133412Aug 30, 2021
The theater itself is nice and clean. We go a lot on Sundays. Our favorite thing is having our popcorn and Pepsi. That's a big part of watching a movie for my friend and me.
I was so disappointed in the popcorn AND the Pepsi yesterday. We hardly ate or drank any of it. The popcorn tasted like perfume, and if I was Pepsi I would insist on making my pop machines up to the standard of parts Pepsi to parts water. The pop was really watered down. We always ask for extra butter and are willing to pay for it, but they always say "I put lots of butter in it" NOT. Any suggestions??????Helpful 0Thanks 0Love this 0Oh no 0 - May 7, 2019
I don't understand the low reviews. My Husband and I came here last night 5/6/19. The place may look a little dated, however, it's clean. They provide excellent customer service. It appears they show more movies than other theaters (some international). We watched Hotel Mambai based on true events that took place in 2008. I would return back to watch future movies here.
Helpful 7Thanks 0Love this 6Oh no 0Business owner information
Laura P.
May 8, 2019
Aileen thanks for the feedback and 5-star review! We look forward to having you back, soon! -Regal Cinemas
- Dec 11, 2018Updated review
I do not understand why the ratings are so low for this theatre. It is one of my favorite theatres. The staff are friendly, efficient, and always helpful. The theatre is clean and WARM! As a popcorn fanatic, I find it hit and miss, but bad enough for less than 4 stars. Update: friendly staff, hot
Popcorn 1/2 price in Tuesdays, and $6.76 a ticket all day Tuesday.Helpful 1Thanks 0Love this 1Oh no 0Jan 25, 2017Previous reviewI do not understand why the ratings are so low for this theatre. It is one of my favorite theatres. The staff are friendly, efficient, and always helpful. The theatre is clean and WARM! As a popcorn fanatic, I find it hit and miss, but bad enough for less than 4 stars.
- Shelley A.Federal Way, WA0193Jul 6, 2019
When to this theater yesterday for the first time in maybe 10 years. We had to buy our tickets at the concession stand. The layout was a little odd, because they only have napkins on the one side of the concession stands despite having hallways on either side that take you to the theaters. The seating was your average stadium style seating where you pick your own seats once you are inside the theatre. The movie and they seating were fine, although I prefer the recliner seating nowadays.
My only complaint was the arrangement in the woman's bathroom. The stalls are a little small and someone decided to put a double roll TP dispenser inches away from the toilet seat. No way you can sit correctly on the seat!Helpful 0Thanks 0Love this 0Oh no 0 - Apr 3, 2018
This has to be one of Regal's older theaters, but parking is a breeze here and the people working here are really nice and helpful. The theater is kind of tucked down the street from the mall where you'd least expect to find a movie theater, but they offer the latest movies and have plenty of seating - my only requirements!
Concessions here are only at the front and restrooms are also only at the front, but the theater is relatively small so that works well for them. They have some arcade type games at the front as well - this is always good for teenagers who are waiting to be picked up to keep them entertained.
While this theater doesn't offer the frills and fancies of the big AMC theaters around, it has everything you need to enjoy a good movie so I'll keep supporting them whenever I'm in the area!Helpful 0Thanks 0Love this 0Oh no 0 - Shaun H.Los Alamitos, CA31595May 30, 2021
So glad that this theater reopened. The experience was awesome. Very clean and comfortable theater. Sound quality and visuals were amazing. Staff was helpful. Good to be back at the movies. Really enjoyed seeing a movie here with my family.
Helpful 0Thanks 0Love this 0Oh no 0 - Kallis G.Seattle, WA0451Feb 17, 2019
I have been to the movie theater at least 20 times. It is an older theather but parking is free and easy. The staff is very friendly and helpful. The screens are nice and seats are relatively good. The concessions have good selection.
I would recommend this place to anyone who wants to go a movie without a lot of drama (pun intended)!Helpful 1Thanks 0Love this 1Oh no 0
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