Quality Discount Heating Oil & Propane

two years ago, I needed 6 natural gas wall heaters. When we were ordering and paying, everyone was nice. But on installation day, the installers completely ignored the marks on the floor and our directions for each heater and where we wanted it located. Called to tell the owner, they must come back and put them in the correct locations. There was attitude and even worse attitude by the installers that came back to put the heaters in their right locations. 3 days later, bathroom heater is leaking gas. Now two years later 4 out of 6 are leaking or when they burn they must get too much gas for the flame size. so i put up with the additional holes in my floors that were left as a hole, no attempt to close them in, cover them or caulk them...and yes, mice from the basement came in through their incorrect holes. The bathroom heater was replaced, out of my pocket, not the company...so I guess the wonderful warranty and service that were promised are a joke..My advice, re-evaluate the business and make the necessary changes before you burn down or blow up someones home, or worse yet having someone be overcome with gas while sleeping. not even attempting to have them try again for the fourth time. If you appreciate a business that tells you exactlty the opposite of what they really do.........And I am not going to waste the stamp and paper to send copies of the vet bills... when you have several gas leaks.....and you have children and grandchildren that come to my house,it is dangerous. but the almost fatal issue was the cats... but no one over there even has the human capabilty of saying I am sorry you are experiencing this. Nope, it was pass the buck... we must have bumped them or tried to move them and we caused the leak...Nothing to work with there now is there...
when you hire inexperienced workers and do not properly train them or send them for training, it is clearly saying you do not care about the safety of your customer, but that you care only about how fat your wallet is... shame on you... no, I will not be notifying you of the problem.. cannot afford more lazy sloppy work that falls short of code. I will hire a company that does not lie cheat and try and pass the buck.. Sincerely, Ann C
Oh and I wanted to thank you for making me take the few bucks I scrounged since april when my busband passed on to make me pay for something twice... if you had no clue the first time....it probably would not go better trying again with them... blessings to these wannabe installers that you do not burn someones house down..especially when they are in the home ...I hope you get what you deserve.;..Assholes.... owner talks with and angelic voice until he gets his money...Stick to pumping gas and tanks cuz you are a menace to the community with in home gas installations...DUH