Purple Cow

Good food most of the time. Always been superrrrr slow, don't go unless you want to wait at least 25 minutes.

Definitely not Fast - Food

I've always loved Purple Cow since the first time I've ever ate here. With all the crap this wonderful business has been thru they still treat their customers as important as ever !!! I was surprised to visit today and find out that they still allowed us to walk up and order thru the drivethru despite the COVID-19 mess and despite the previous issue they have had where some idiot done something stupid. Anyways on with the review !!

We ordered about $53 dollars worth of food and everything was great (was a pretty big order) only issue was someone put a cheeseburger in the bag instead of a mushroom Swiss and the slice of cheesecake missed the bag (it happens)- HOWEVER,
I'm guessing it was the manager met me in the parking lot and said "Uh oh that don't look good" and I explained it was a simple mistake on a big order totally understandable. The manager suggested faster service to go back to the ordering side of the restaurant and even walked around to make sure there wasn't a line and that I would be taken care of much faster and then even asked an employee who was in line getting him something before coming into work to move back so I could be taken care of even faster !!!

As ALWAYS I'm very pleased with the service here at Purple Cow and the food as well but today with how I got taken care of by the manager on duty adds to the pleasure of doing business with Purple Cow !!!

Not to mention this picture below is a chat between me and purple cow and how they responded to my request about walking up !!!

Ordered 2 sandwiches, one a whole cheesesteak and the other a 1/2 meatball plus fry's and a coleslaw. Price: $30.73.

First, the bad: It took 37 minutes to get our food. Now if this was a regular restaurant maybe that might not be too bad. However, this is a fast food restaurant with drive through only access. No inside ordering or seating. Drive thru style is similar to Pals, drive in and order on one side then drive around the other to pay and pick up food. That is where the similarities end. As opposed to sudden this service this was glacial!

There was only one vehicle in front of me when I pulled in to order and one sitting on the other side at the pickup window. Not really a rush crowd for around 1:00 in the afternoon.

Oh yes, and that 37 minutes was from after I ordered until I got the food.

Coleslaw was a joke. Was in one of those little plastic cups that are used for condiments or salsa. Tasted like that coleslaw in a bag you are supposed to mix with dressing but without the dressing. Dry, tasteless, totally undersized portion (although we couldn't eat it anyway).

Next what could be better: meatball sandwich was just ok. Sorry we ordered it but we ate it... well, most of it anyway.

Last the good: cheesesteak was pretty good. Nowhere as good as Charley's Steakery or Jersey Mike'sSubs. The fry's were good albeit smaller than McDonalds small.

Summary: Don't waste your time or money.

$42 for a burger chicken tenders and 2 grilled cheese. 30 minute wait and they forgot the grilled cheese and messed up burger they failed to make the plain bacon burger correctly again for the 3rd time and then tried to charge me .84 cents for a thing of bbq over 35 minutes in line food was trash and wrong and to think we drove out of our way for this place. Will not return if it was free

They got my food wrong and the employees: manager is so rude . Need the old manger back

This was not a great experience. First, 2 hamburger steaks were $15 each!!! We spent $64 and we wish we hadn't. We had previously looked at the menu online that stated that the hamburger steaks were $8!!! This was not true!! The burger was so dry it was hard to swallow!! Secondly, I ordered a chocolate cheesecake and it was like absolutely drowning in hot fudge!! I mean I struggled to find the cheesecake under all the chocolate!! To claim you have Cheesecake Factory cheesecake is very false!! It said it was a chocolate cheesecake and that's what I expected, not drowning in chocolate!! You would think that the chocolate would be INCORPORATED in the cheesecake filling!!! I would not recommend this place to anyone!! I would much rather drive to The Dairy Cup in Church Hill for a good meal. I will not be eating there again.

Always closed for random reasons and employees don't know what's on the menu and get frustrated with you when you say you can see it on the menu and have ordered it before.

I miss Purple Cow (I no longer live in the area). I loved their Chicken Bomb subs.

Love this place!! Try the fried green tomatoes. They have a huge selection made fresh by order.

Latest visit had a French dip. The hunks of meat were huge. That's not a good thing when it's not tender enough to bite through. Each bite had a large chunk of beef being pulled out of the sandwich. Then the next bit would be just bread if I didn't rip the hunk in half with my fingers and try to shove it back in. It was not a pleasant eating experience. The beef itself was really bland and if the seasoning on the fries wasn't so strong it would have been a boring sandwich. With a fry taken with every bite though it wasn't bad. The au jus however was really good and would have put a decent sandwich into top tier mode.

The strawberry banana shake was a bit odd. The flavor was artificial banana but I like that. Beware if you don't like fake banana flavor. The weird part was the tiny specs of banana in it. They were granular, about the size of grains of sand. They weren't bad, just odd. Perfect consistency on the shake though. You could suck the melty bits through a straw or use the straw as a spoon to scoop small mouthfuls. Bad shakes you can finish with a straw alone or need a spoon to get scoops. IMO.

The low review is for a badly implemented sandwich and the over inflated prices. It's really crazy but the French dip small fries and small shake was 25 buck! It's drive through only but they are charging more for a meal than many sit down restaurants. The food is NOT good enough to justify those prices and I will not go back anymore.

Beware, the pics of menus have old prices. The new price for the French dip is double.

Their garbage Philly cheesesteak sub is to absolutely die for! It's literally the only thing I've ever ordered when eating there, although my granny used to love their BLT sandwiches. It's just SUPER expensive and not within my budget these days. Doesn't mean it isn't still good tho!