Preston Chiropractic and Acupuncture

Preston Chiropractic is a clean chiropractic office nestled off of High House Road in Cary. The front desk staff and the chiropractors are extremely nice, friendly, and personable.  I came here due to a shoulder strain and pinched nerve that was causing me pain in my left shoulder, side of the neck and back area by my scapula.  It seemed like it was taking longer than usual to heal.  I was able to make an appointment and be seen in the same day. The day after my treatment the pain I had was half of what I felt the previous day and I felt amazing.

The one star because of the wait time. I had a 4:30pm appointment and wasn't seen until 5:15pm.  The 45 minute wait was a bit much for a short 5 minute procedure and 10 minutes on the rolling table with the stim machine.

The staff is extremely caring and helpful every visit. I was having difficulty have my VA Referral processed through another local chiropractor for a year and having to pay for acupuncture out of pocket. The staff was able to help me have chiropractic and acupuncture covered through the VA. I highly recommend this facility to veterans!

When I had adjustments with doctor Marc it was great!!
He was careful and you could see he knew what he was doing. I can also say that about the acupuncture sections I had on the past. It helped me a lot when I was in a lot of pain.
But, about 3 weeks ago, I hurt my right ribs and my PD told me to get my back adjusted. The pain was coming from my lower back.
I went to Preston chiropractor and Doctor Marc was not working there anymore. So, they sign me up with this doctor "Ed ", he is new there.
His assistant told me wanders about him. She said he adjusts her back like anyone else, that he was funny ( as it would matter when you are in pain) and on and on.
He came and without asking me much or taking an X-ray to see what was going on, he put all his weight to twist me to the left. I felt this strong pain irradiating to the left side. I say ... awwwwwch. What pain is that?
He said... "Oh, it hurts? I will be more careful next time!"
I got up and went to the physiotherapy room, where there was another gentleman complaining about the pain he was feeling after just seen this particular doctor, and the pain wouldn't go away. When I was leaving I had to question him again about it. He answered ... Pain moves. It will be gone on the next 2 days. No need for pain medications!
Pain moves? Yes it does because it took me to bed for 2 days, taken aleave 500mg, canceling my work agenda for for 2 days. because I couldn't lift my left arm and seen another "serious" chiropractor for a real treatment.
It's sad, but also my obligation to tell people be careful to whom you see as chiropractor. Preston is a welcoming, clean, stuff is very nice. But if you get seriously hurt on the wrong hands, sometimes gets really complicated.

I have been getting adjustments here for years and think the world of the staff. Dr Dave is my favorite "adjuster".

First time visit I was offered for purchase the LIMU and Adrenal Health Supplements. Everyone in the office seemed very nice. The supplements smelled funny when I opened the packet but I thought it was normal. After about a month I started having stomach aches.I take a closer look at the supplement label and notice they are way past their best buy date. I go back to the office and the receptionist refused to address the issue stating I had already used a good portion of it and the supplement is "good for 3 years past the best use by date". I paid top dollar for these supplements and it is a fact effectiveness decreases after best use by date and degradants start forming. I don't think it is unreasonable to expect supplements are within expiry when purchasing. Horrible customer service!

Have been going to Dr. Dave and Dr. Heather for a few years now and highly recommend them for Chiro and Acupuncture. Office staff is excellent as well.

Best chiropractic care in Cary! I've been a client for many years, specifically for migraine prevention. Now I don't even take meds for migraine pain! Used to have about 3-4 headaches a day. Now maybe 3-4 a year due to triggers that I can't avoid. Love this place!!

Always great for both Chiro and acupuncture! I been going here for years, love that they take my concerns so sincerely. Massage folks are excellent!

My first visit today!  Dr Heather is great.  I would recommend this practice to anyone looking for a welcoming and caring Chiropractic practice

If you don't mind waiting 25 minutes (that was when I walked out) for a five minute procedure, then this is the place to go! The staff seemed suprised that I was upset. Really? I've had much better treatment at other offices. I am looking for a new doctor.

Dr. Dave is wonderful.  Everyone is the practice is great especially Colleen at the front desk.  They do a great job for the patient and for our community.

I want to say thank you to you all who make my weekly visits a delight! Between the great massages, relaxing rolfing sessions or my chiropractic visits I feel completely taken care of! Thank you Dr. Dave, Cynthia & Aaron for helping me to feel my best each week. I would highly recommend these great people to any person seeking out a fantastic massage person or a chiropractor who takes the time to listen to your needs. Additionally if you have had any past injury the rolfing with Aaron is something to try- a bit expensive, but worth it! I have yet to try their pampering services, but I know they offer a whole big selection at the attached Day Spa!

This chiropractic office is a nightmare. After years of treatment here I said "enough is enough". They are SO disorganized (namely front desk manager and billing manager) that I'm surprised they are even operational. Not kidding, it's like a game of telephone. A message gets passed to five people, and no one tells any one anything. If you think you might possibly ever have an insurance question... RUN. Run fast. Because they have zero clue what is going on. Their billing department is unprofessional, and I had so many claims with extra services I had no clue what they were, and billed incorrectly in my opinion. Apparently if a doctor mentions oh "you should stretch at home"...there's a code for that....and it's extra. The doctors themselves definitely know what they are doing, and the assistants are kind. However. the bottom line. I DON"T want to be pressured in to buying things/services/packages I don't want, and I expect full clarity in billing practices. Not worth the hassle. End of several years relationship with this practice.