Prato 850

From CT, I came here after an event. The server was very genuine and super helpful, named Desmond.

Honestly, I could not complain about anything!

We have a pitcher of white sangria, which is a steal!
Thai tossed calamari, The Stallion, and the Smash N Cheese.

Great vibes!
Wish I took pictures, but we devoured everything!

Update: 2/10/24
Service: Good but short staffed. Went with a large group for brunch and our server was serving 6 large parties and the private party room. It was difficult to get their attention but they were so nice when they came to the table.

Food: Burrata pizza: Mid. There wasn't anything special about the pie and it wasn't bad.

On to my next adventure...

When we first moved to the area, we tried Prato. We were impressed by the wings, but the rest of the food was mediocre. The manager ended up giving us a $25 gift card to make up for it- which was very nice.

Unfortunately, we have gone back a few times with the hopes that we just had an "off" night; however, we decided tonight, that we will not visit again.

The food really is just BLAH....The service is equally mediocre. I do wish it was better because it has potential- but the food is never consistent. I think consistency is so important when you are feeding the general public.

I wanted to love this place. The menu was fun and I appreciated the decor inside.

They seemed to be out of everything we wanted the day we went in. (They didnt even have sprite or a milkshake)

We got the burrata pizzas and I was so underwhelmed. I was so excited to try it because they look amazing but there was minimal flavor unfortunately! The sandwiches were fine. I have heard excellent things from everyone else so I really want to believe this was a one-off.

I will give them another try at some point and hope it was just an off night. (Will update my review when I try again)

A hopping place with a pubbish feel but very family friendly. Good drinks, wood fired pizza and fresh pasta, could have been a little more al dente for my liking but the pan fried chicken with mozzarella was awesome!

I mean, we went but I think this was hyped up tooooo much for me before we finally gave it a try. It was good but sadly nothing to go crazy or rave about. We went for brunch and early enough so it wasn't crowded. They do have bottomless brunch, I stuck to a mocktail which I was very very happy with! Most mocktails are hit and miss and this one was delicious ONTOP presentation, A+. We started with a cinnamon bun appetizer perfect for two to share. Entree two breakfast tacos, which could have used more filling. It was good but more would've been better. Then the avocado toast, it was good but nothing I'd go telling everyone they need to try ASAP. It was good and maybe we need to go back and try dinner or different plates.

Yikes yikes yikes. My partner and I went here expecting to have a casual, but hopefully good, night out for dinner. We made a reservation in advance and showed up right on time.

The place was crowded and for some reason the music was at the volume I'd expect from a nightclub. Enough TVs to fill a best buy. But ok, fine, this place must be busy for a reason right? I wasn't really turned off.... yet.

The host told us that our table was a high-top in the bar area because there were no other tables available - but I could clearly see a two-top table in a less noisy part of the restaurant with no one sitting there. I asked for it, and after some back-and-forth at the host stand, we got the better table. Maybe I'm expecting too much when I make a reservation at a restaurant, but I don't want to sit with the noisy bar crowd.

We got seated quickly but then it took A WHILE for our server to even come up to our table. I'm talkin, at least 15 minutes. When he finally did, though, he was friendly enough.

We were ready to order everything - drinks, apps, and entrees - because we had so much time sitting and reading the menu! We put the whole order in and he entered it into his ordering device, and then began the long wait.

We waited over an hour and a half for our food. During that time, we weren't checked in on at all. When the food finally arrived, our server apologized for the wait... but it was really too little, too late. That's an unacceptable wait time for wings and burgers and a salad (or anything!)

On top of that, the food was extremely blah. The chicken on the salad was chewy and had a weird flavor. There was nothing Italian Inspired about any of it. We had ordered a side of fries that didn't show up. We asked again for them, and they showed up soggy and cold.

I went to use the restroom and there were workers in the hallway talking to someone who I assume was the general manager, and they were all yelling at each other and complaining. Right in front of me! There were other moments through the night where I saw servers and restaurant management arguing and complaining in front of customers.

While we were dining, there was a worker who was wearing pajamas walking around the tables and collecting dirty plates in a cart. They were just wheeling it around, bussing tables, in what appeared to be pajamas and a beanie. If it sounds crazy that's because it was. This person was also coughing a lot. It felt icky.

On our way to the car afterward, there was a grown man standing over a pile of his own vomit in the parking lot.

Honestly seems like some major management issues are going on here. This place was hugely disappointing and we won't be coming back.

Unfortunately, this is my last time trying to restaurant. The pizza here is great but the service is not, even on takeout.

Dine in experience #1: food was good, service was not. Pizza took an hour and when I asked they said they lost my order. Overall fine.

Dine experience #2: We were seated and were ignored for 20 mins. I finally caught a waitress who apologized and got our order. Food took forever to come out but was again good. Manager gave us a $25 gift card for the bad service which wasn't totally necessary.

Take out experience: ordered pizza and some other food. Girls at the checkout for some reason can't see the order and needed to know exactly what I ordered. Not being able to figure it out, they charged me and then proceeded to get other peoples orders and charge people. I then asked what was happening and the order was sitting right there behind the stand at the front door.

But the big issue here is that the pizza had some sort of hard sharp objects baked into the cheese and it hurt my tooth. I don't know what this is but it's not supposed to be in the cheese. I called and spoke to a manager who said he would leave a gift card for me but I won't be going back.

Prato 850 is great for small groups. Of the several times I've been here, the wings, "uber" group cocktails, and (of course) the giant pretzel with multiple dips are always hits. Many of the dishes come with various sauces, dips, and garnishes but I've found the classics to work best: the buffalo wings over the dry rubs, and the plain fries over the truffle or cajun versions.

The Kentucky Hot Chicken has always been a clear favorite at our table, though the pretzel bun errs on the side of decadence, especially since you've already had the giant pretzel by then.

Looking forward to trying the vegan and gluten free menu!

I came for a shower. The food was delicious. They served pizza as an appetizer as well as entrees. The deserts. Omg. Off the chart. The best rainbow cookie cake.