Location & Hours
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Amenities and More
About the Business
We are Planet Fitness. Home of Big Fitness Energy™. At Planet Fitness, we believe no one should suffer from Low E. You know...that down-and-ugh feeling of too little pep and not enough steps. Big Fitness Energy™ gives you that post-workout glow all day long. See for yourself at one of our 2,400+ locations or download our app for hundreds of ways to get moving.
Ask the Community
Q:
Is there a free weight section?
A:
One of our staff members would be more than happy to give you details about our club! Please contact us at (801) 948-9870 or stop by for a free club tour. Hope to see you soon!
Customer Service, Business Manager5 years ago
Recommended Reviews
Overall rating
24 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Kati P.Salt Lake City, UT34176203Jan 4, 2018
I like this Planet Fitness because it meets my needs when I'm working out. Granted, I'm not crazy into fitness or anything, but I've generally been impressed with this location.
It's the cheapest gym near my house, which is a definite plus. There are a lot of cardio machines and a good variety of stations playing on the TVs. I usually get to the gym between 7-8 pm, and it has never been too busy while I've been there. The weight lifting area can get pretty crowded, though. The employees are friendly and always make sure to greet you and say goodbye when you're leaving.
Two small things I've noticed: they don't have a very good selection of kettle bell weights. And sometimes the employees start shutting off the TVs at 8:50 pm on Fridays when they close at 9, which puts a damper on the end of my workout. If you're open 'til 9, keep the TVs on 'til 9!Helpful 1Thanks 0Love this 0Oh no 0 - Coca W.Midvale, UT02Nov 6, 2023
I like planet fitness but something about this location makes people think they don't have to wipe their stuff down when they're done. Like 40% of the people I see here don't wipe their machines at all, it's gross. I've never seen an employee step in, not incr
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Customer Service
Nov 6, 2023
Hello Coca,
Thank you so much for your review, and for bringing this matter to our attention! We truly appreciate your feedback and we want to assure you that we take this issue very seriously. We kindly invite you to speak directly with your club manager, as they will be able to address this issue immediately. They are there to assist you and ensure that your experience at our gym is nothing short of exceptional.
If you have any further questions, please don't hesitate to reach out to us via email at: social@planetfitness.com. We hope this helps! - KT T.Murray, UT7198101Mar 28, 2023
Pretty good compared to the West Valley club. I've been to this location many times in the past. It appears they have updated the computer boards on the cardio equipment. There was some pink mold growing in the filtered water fountain. It's hard to see in the picture but it's gross especially down in the center of the hole. This. club is spacious and wide open compared to other clubs I've been in.
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Customer Service
Mar 28, 2023
Hi there,
Thank you for taking the time to bring this to our attention. Please don't hesitate to bring any club concerns to the attention of the club manager, so they can address this accordingly. We appreciate you sticking with us! - Carson B.Salt Lake City, UT09May 1, 2023
Didn't wipe it down, and employees didn't care.
Germs are on shoes, dudes pee in urinals.
I will get involved next time.
Thanks PF, you da best.
Ps. I wiped it down myself
Video show be attached.
He rested his shoes on the barbell.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Customer Service
May 2, 2023
We are disappointed about your experience, Carson. Thanks for your feedback. Please do not hesitate to reach out to management if you see other members behaving this way in the future.
- Elena R.Draper, UT04Mar 17, 2023
Love, love, love! The people are nice. The equipment is clean, you're able to ask questions to whomever is working while you're there and you don't feel bad having to ask a simple question.
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Customer Service
Mar 17, 2023
Hi Elena, we're so happy to hear you're enjoying your time at our Planet! Thanks for being a member of our PF family and thanks for the five stars! We look forward to seeing you again soon.
- Michael C.UT, UT01Dec 22, 2022
I've lived in Murray for over 3 years, Utah for 10, being homeless it's the only way to get a shower or have somewhere safe and warm to decompress,I don't have a bank account or credit card and a free day pass renews itself every 3 months so if someone is smart they can rotate between gyms.
Today, the week of Christmas i was needing a shower and was doing my usual things like sitting on the toilet defecating, putting things into my locker before going next door to purchase clothing at the good will when I was stopped before exiting and told that I could not return after leaving and that I needed to hurry since I said I was going to shower but have yet to do and that my time on the toilet was too long, offended I gathered my belongings and proceeded to immediately leave when upon exiting the man who apparently had been monitoring my business while I was doing the business embarrassed me by yelling at my back I was no longer allowed to use the free 24hr day pass. Last time I tried to get a membership they said 2 guaranteed forms of payment were required like bank account and additional credit card validation in order to be qualified and they refuse cash payment.
So much for the Murray No judgement zone gym.
I'm crying as I am standing outside freezing knowing they are calling police to complain about whatever they are imagining and embarrassed me for being homeless, broke, refused to allow a shower and now I'm no longer welcome because I was attempting to record any attitude coming my way bu behaviors changed once the recording was happening.
How appalling is the current attitude and complete opposite of what is promised when they are selling memberships.
Bigots.
12-22-22Helpful 0Thanks 0Love this 0Oh no 0 - 139444797Feb 1, 2021
I have been coming here for a couple of years and it used to be a lot better. The staff turnover is horrible. They can not seem to keep employees for more than a few weeks making your experience here usually mediocre. They do a good job of keeping the gym clean but most people are a little nervous already about working out during covid times and it is made worse because nobody is following the gym rules and it is overcrowded during the night times. The employees need to do a much better job of enforcing the gym rules.
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Customer Service
Feb 3, 2021
Hey Brandon! Thank you for reaching out. We always strive to provide our members with a friendly and safe environment. If you ever find the gym is not being held at this standard, please never hesitate to bring it to a club manager's attention at (801) 948-9870. Thank you for being a member of Planet Fitness! We hope to see you back soon.
- Logan M.Salt Lake City, UT306Jan 2, 2021
This Planet Fitness is okay. The hand sanitizer dispensers always seem to be out, the bathroom's typically a mess and the showers are rarely clean. One of the few times I forgot my lock and wallet was in my coat pocket, someone went through my coat and stole $120. It's fine if you need a workout, but I'd recommend just going in with eyes wide open. There are cleaner, nicer gyms to go to, if you're willing to go down the block.
Helpful 1Thanks 0Love this 0Oh no 0 - Annie J.Springville, UT2444Dec 28, 2020
I enjoy working out at planet fitness. I've been a member on and off for 4 years. This location is by far the best. They have all the equipment you could want. Everything is spaced out well. The employees are friendly. The place stays clean, especially the restrooms. I do wish there was an open area to do floor work but other than that I am very pleased with PF.
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Customer Service
Dec 28, 2020
Hey there, friend! Thanks for taking the time to leave a review. Our team will continue to work hard to provide a great workout environment for our members. We appreciate having you be a part of the PF family!
- Feb 13, 2017
I just transferred from Planet Fitness in North Carolina. This Planet Fitness is so large and I haven't been at a time when it's been crowded as of yet. All of the equipment is clean and there are really large, new tv's. There's enough parking and the bathrooms are really clean. I feel like for the base cost of $10, it's an amazing gym.
Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Ashley S.
Mar 22, 2017
Hey Austin, thank you for shooting us some stars and all of the positive comments. We love that you have found your place on our Planet. We look forward to seeing you again!
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