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- Graham M.Portland, OR13619815Jul 10, 2017
WORST CUSTOMER SERVICE of any convenience store I've ever been to in my entire life. We went in for a bottle of wine, that was clearly labeled $9.99. It rang up as a different price, and when we brought it to the attention of the attendant his response was, "ok we'll do you want it or not?" I asked if we could have it for the price it was advertised as and he told us not to get snotty with him, and continued to throw insults at us as we walked out the door (with the overpriced wine that we paid extra for!)
Never returning back to this Plaid Pantry ever again, even if it means going out of our way to another store. This is really disappointing considering the fact that there are no other convenience stores in the area. I'll be sure to pass this message along to friends who live in the area as well.Helpful 0Thanks 0Love this 0Oh no 0 - Don B.Portland, OR286824081744Sep 23, 2012
I scored 400 lbs of ice here. It was plenty frozen, and the clerks even helped by loading bags up from the back when I had emptied out the front row of 20lb bags. I think it was $4-something per bag. Top quality ice.
PS: The ice was for my 50 Shades of Plaid party. Coincidence that I got it at a Plaid Pantry? I think not.Helpful 7Thanks 0Love this 18Oh no 0 - Monisa H.North Las Vegas, NV0235Jun 14, 2019
Worst costumer service of my life!!!!! We misunderstood their signs and bought the wrong thing, when we realized it was they treated us poorly and very disrespectful. We tried to reason them when we couldn't get our money back with a possible exchange! Watch out it is a literal scam!!!!!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Olivia T.Portland, OR55110639Apr 10, 2008First to Review
* The sidewalk near the door entrance smelled like urine...
* The cashier yelled at one guy inside the store, apparently that urine belonged to him...he peed on that sidewalk...
* Waited nervously in front of the register hoping that guy wouldn't come near me and smeared his left over urine smell on me...
* Two stars because this store is snacks and drinks heaven....I'll remember to snatch some dust mask from work before I made another trip to Plaid...Helpful 2Thanks 0Love this 7Oh no 0 - Logan H.Oklahoma City, OK942Jul 10, 2017
It's really unfortunate that this is the only convenient place to go for a late night beer/snack run. Terrible service, the outside always smells like urine/God knows what else. Avoid it if you can.
Helpful 0Thanks 0Love this 0Oh no 0 - Tim B.Salinas, CA3418144Jul 30, 2010
Oh Plaid, you are always there for me! Thank you!
I must say though, all of your stores could use a serious cleaning! All the stores (at least the ones I have been into) all seem pretty grimy, disorganized, and unkept. Though there is always a deal on beer which is what really gets me coming back.Helpful 0Thanks 0Love this 0Oh no 0 - Lauren P.Salem, OR479Mar 3, 2011
It's a Plaid Pantry, what do you expect? You don't grade a convenience store on the same scale as Portland City Grill, you know.
I live right next to this location, and I appreciate that the employees always recognize me and are friendly. It's open 24 hours, and I never get a judgmental look when walking up to the pay counter with an armful of beverages or munchies. I like all of their employees and was only ever skeeved out by one dude (who doesn't seem to work there anymore).
Also, an old man outside gave me a rose, once. He didn't ask me for money, he didn't smell like urine, and no- the flower wasn't poisoned either. It continued to bloom for days and only increased my satisfaction with meeting fellow people in this city.Helpful 0Thanks 0Love this 0Oh no 0 - Mac M.Portland, OR16314610Aug 26, 2009
I give this place 3 stars because you're always guaranteed to see some crazy hobo or drunk making a fool of themself nearby. Almost every time I've been here, something funny happens; either a stumbling wino or poor schizo feverishly mumbling to themselves - classic entertainment. Now I know this is sad to many people, and it is to me also, but it is kinda funny.
Oh, yeah, and the blue raspberry icies rock too.Helpful 0Thanks 0Love this 0Oh no 0 - Eva J.Brooklyn, NY147136117Dec 27, 2009
It's a plaid pantry. It's overloaded with junk and bad stuff. The clerks are always friendly though. This place does have characters hangin about but they haven't intruded on my space yet.
Helpful 0Thanks 0Love this 0Oh no 0 - Alec S.Oakland, CA172384Mar 1, 2009
I would give more stars if they had a better beer/wine selection. The incredible ghetto-ness of this place makes it entetaining, but it also makes me decide to drive to 20th and Hawthorne for 7-11, sometimes.
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