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Review Highlights
“Easy to find location, extremely polite and kind staff, and more little things that I haven't found in a testing center.” in 5 reviews
“Taking a test is very stressful but Stephanie has the sweetest personality that makes you feel happy to be there!” in 2 reviews
“Patrick, who was also there the first time I took an exam with Pearson, was just as amazing this time around!” in 4 reviews
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14 reviews
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- Mar 28, 2017
The Pearson Professional Center is located inside a large building across the Carl's Jr along Townsgate Rd off the Westlake Exit.
Wow! The people that run this place are very accommodating and ensures everyone who comes to take a formal exam there to only worry about the test and not anything else :)
I bet they get asked a million times the same questions that all anxiety-stricken test takers ask (Can I go to my car during my break? Can I access my personal locker? Can I go to the bathroom? Can I? CAN I?!) but they always respond in a courteous manner regardless :D Thanks for creating a stress-free environment!
Pro tips:
+The temperature does vary at times inside the testing center so I do suggest wearing a crewneck sweater since it is OK to do so.
+Leave your cell phone in the car or in the provided personal locker just to be better safe than sorry.
+They do provide a mini fridge and a microwave in the break room so feel free to bring a lunch bag and snacks ;)Helpful 3Thanks 0Love this 3Oh no 0 - Elizabeth K.San Francisco, CA03Oct 29, 2023
The staff was amazingly sweet and they were so informative about the whole testing process. The woman at the front desk has such a calming aura and made the check in process both swift and smooth. When I finished my test the staff were so sweet and encouraging saying that they're sure I did well and the most important thing was I worked really hard. Definitely book any exams here especially if you're the anxious type like I am!
Helpful 0Thanks 0Love this 0Oh no 0 - Alexander B.Woodland Hills, San Fernando Valley, CA07Mar 2, 2023
Stephanie and John were so amazing and made my testing experience very pleasant. Taking a test is very stressful but Stephanie has the sweetest personality that makes you feel happy to be there! 10/10
Helpful 0Thanks 0Love this 2Oh no 0 - Mango 2.Woodland Hills, Los Angeles, CA4113418Apr 27, 2021
Just took my NCLEX exam here almost 2 weeks ago. The place was easy to find, lots of free parking. The inside of the unit was clean and well maintained.
The staffs at that time were Carly at the front desk, and other staffs inside were Debbie & Patrick.
They were very nice and professional but still friendly. They made me feel calm & supported for my exam. It really helped and eased my nerves
I was able to finish with the minimum amount of 75 questions in a bit over 2 hours. Now I'm waiting for the letter in the mail.
I recommend this testing center to everyone around SFV!!Helpful 0Thanks 0Love this 1Oh no 0 - Chrissy S.Los Angeles, CA0183Apr 10, 2022Updated review
This was my second time taking an exam at this location and the staff once again provided a safe, friendly, and stress free environment.
Stephanie is fantastic! She was friendly and helpful from check in until check out. Patrick, who was also there the first time I took an exam with Pearson, was just as amazing this time around! He always provides a fun, professional yet personal element to the atmosphere. Both times I've tested there, he has gone above and beyond to make me feel comfortable. Michelle arrived towards the end of my exam, but she was so kind and friendly in the few interactions we had.
Having a staff like Stephanie, Patrick, and Michelle makes all the difference when you're nervous.
Apart from the amazing staff, the center was clean, organized, and a great temperature (I did use a sweater after sitting for a while). The testing center itself is very well insulated so you can't hear noises from outside. There is a break room and a little patio you can go out on during select times. They provide a microwave in the break room.
The lockers are a good size and should easily fit any standard size purse / backpack. The restroom is close by (just down the hall), and there is tons of free parking in the lot.
Thank you Westlake Village Pearson staff for your kindness and efforts to make a stressful exam better.Helpful 2Thanks 0Love this 0Oh no 0Jun 22, 2021Previous reviewI recently took a very important professional school exam at this Pearson location. The process of preparing for the exam was extremely stressful, but my time at the testing center was amazing! The staff were incredibly friendly and understanding. They took great care to ensure that covid-19 guidelines of the test and center were followed, yet they didn't make me feel panicked for the extra time these procedures took; they were very efficient and worked quickly. I always felt like my safety and success on the exam were taken into consideration. The entire afternoon/night staff on 6/18 should get a bonus for how smoothly they ran the center.
There was plenty of free parking in the lot. The climate of the center and test room were also very comfortable. There were no noise disturbances during my exam as the testing room is effectively sound proofed and the ear plugs they gave me worked well.
Thanks for being a good experience at the end of a very difficult process. You guys are amazing! - Ale S.San Fernando Valley, CA6391Sep 22, 2022
I have nothing, but good things to say about this place. Their employees are the best and make you feel welcomed from the moment you get there. I highly recommend this location
Helpful 0Thanks 0Love this 0Oh no 0 - Yolanda F.Thousand Oaks, CA02Dec 1, 2020
My son had a scheduled appointment in Westlake Village to take a paid exam many months in advance. He receives his confirmation. He studies and takes off work to attend the exam. He shows up at the scheduled time but when he arrives personnel tells him he is not on the list. They tell him they sent him a cancellation email the week prior telling him to reschedule his appointment. My son asked them to show him a copy of the email they sent. They could not do that because guess what....they never sent one in the first place. Very unprofessional. I figure they are being selective as to who comes in the center to take an exam. I smell something illegal. My son had to reschedule another appointment at a location farther away from home in Los Angeles County.
Helpful 0Thanks 0Love this 0Oh no 0 - Lindsey S.Los Angeles, CA9211582Mar 14, 2018
It's never fun taking a big Physics exam, but this testing center made it as pleasant as possible. Check in was fast & efficient, parking was easy, and the staff was very professional and friendly. For the noise sensitive - like me - they have disposable earplugs and noise-canceling headphones. Huge plus! They also provide a small dry erase board for notes, formulas, random scribbles, etc.
The computer testing is very straightforward and easy to navigate. They also have a tutorial before you begin that covers everything.
As far as scheduling the exam, in my experience their schedule had new openings each day I checked. So if your first preference date/time isn't initially available, keep checking back and chances are you will find an opening.
Good luck & best wishes to everyone with an upcoming exam!Helpful 1Thanks 0Love this 2Oh no 0 - Megan L.Westlake Village, CA5197Nov 26, 2016
I had a very pleasant experience while testing here. Easy to find location, extremely polite and kind staff, and more little things that I haven't found in a testing center.
I took my GRE and CBEST at two different testing centers and they had a completely different vibe.
I enjoyed my experience here so much that I changed my remaining CSET tests to this location. I knew that I would be relaxed and have a good experience. I am scheduled to go back for my next 3 tests and I know I don't have to fuss or stress out about any of my remaining tests because of my previous experience :)Helpful 0Thanks 0Love this 0Oh no 0
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