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Services Offered
Verified by Business
Review Highlights
“Matt shared solid advice on how to expand our wireless network to better cover our security cameras.” in 7 reviews
“Micah and Ryan went above and beyond to diagnose and fix my problem that others were unable to do.” in 4 reviews
“Micah let me know that he would copy the data from the unreadable DVD to a thumb drive and have it ready for me in two days.” in 2 reviews
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About the Business
Business owner information
Paul S.
Computer repair for home and business, PC & Mac. On-site and remote service for your home or business. * Windows & Windows Server * PC Desktop & Laptop Repairs * Virus Removal & Tune-Ups * Networking * Backups & Data Storage * Cloud Integration * Mac Desktop & Laptop Repairs * macOS & iOS Support We are Windows professionals, Mac certified, also A+ certified technicians. We are experts with cloud services like Microsoft Hosted Exchange, Office 365, iCloud, Google Workspace, Gmail, and Dropbox. We also specialize in syncing your iPhone, iPad and Android devices with cloud services and your PC or Mac.
Location & Hours
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Recommended Reviews
Overall rating
41 reviews
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DeWayne F.Bend, OR2247136Dec 5, 2020I have used this computer store in the past with my Mac. They are very helpful and certainly know what they are doing. Highly recommended from my point of view.
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Oh no 0- Erik ..Bend, OR05Apr 1, 2024
Highly recommend for any general computer needs. Great communication from the get go, very fair cost for talented services. Will definitely come here for any hardware or software needs. Ryan and Paul were very flexible about adjusting their schedule to align with mine.
Helpful 0Thanks 0Love this 0Oh no 0 - Suttle X.North Bend, OR02Jan 11, 2024
He was brutally honest in quickly evaluating my old laptop. Saved me a lot of $ from re-investing in repairs. refreshing.
Helpful 0Thanks 0Love this 0Oh no 0 - Joni C.Pasadena, CA11232Apr 25, 2023
Paul was prompt, personable and professional! Answered all our questions. Fixed our issues. Highly recommend.
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Buzz D.Bend, OR290112Sep 3, 2021Matt arrived on time; explained his approach; and quickly resolved our networking problem within Micah's one-hour estimate. Matt shared solid advice on how to expand our wireless network to better cover our security cameras.
This is our third experience with Paul-The-Computer-Guy. Repairs spanned PCs; Macs; and now networking. Each repair was well done and was good value for money.
BuzzHelpful 1Thanks 0Love this 0Oh no 0
Howard N.La Pine, OR30657Oct 30, 2021Very helpful.
We will be back
Fast turn around
That's service
Nice to do business with local company who cares
Unlike the Big Box store who only want to up sell youHelpful 0Thanks 0Love this 0Oh no 0
Alyssa G.San Francisco, CA296355Nov 6, 2020These guys are the BEST. I had a thumb drive that stopped working and originally took it to Best Buy. They said they weren't sure if they could recover my data (literally 3 years of work) but would try and it would cost $2,500. I almost paid it, but decided I'd research other options. I actually went to Paul the Computer Guy because my computer screen was cracked after flying (damn you Alaska Airlines!) and thought to ask about the thumb drive. They fixed my screen - super reasonably and quickly, AND were able to recover my data for like $250! These guys are serious life savers. Shout out to Micah!
Helpful 2Thanks 0Love this 0Oh no 0
Leah C.Bend, OR04Apr 21, 2021Matt came to my house to help set up the printer and he didn't charge me because my printer was too old and he couldn't get it hooked up. He was so nice and so was everyone I spoke to on the phone. He even turned me on to a great place to recycle my printer. I will use them again for sure!
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James Q.Bend, OR1153273Dec 6, 2018An extremely skilled technical staff and stellar customer service are hallmarks of Paul the Computer Guy's operation.
My Dell laptop (a $900 model less than one year old) died recently. Still under warranty, I took it to Paul's along with the original sales receipt. In less than one week, they contacted Dell, got authorization to perform the warranty repairs (a new Motherboard and internal cabling) and had it up and running as good as new. All of my data was still intact on the hard drive.
If you reside in Bend, don't waste your time on the Geek Squad when we have Paul the Computer Guy.Helpful 2Thanks 0Love this 0Oh no 0- James F.Grants Pass, OR01Feb 15, 2022
Promised if I paid more I would get my new computer in a day. 4 days later I was called a cry baby by his 2 bit employee . Dont go here you save time and money with real pros at Bestbuy. These guys are no longer needed , dont feed this garbage. Put it in its place.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Paul S.
Feb 22, 2022
James, you were originally told that the repair would take 10 days because of our backlog and you wanted to know if there were other options. We offered you our rush fee and explained that it only gets your computer on the bench next, and it won’t go any faster after that. You were given an estimate of 3 days. We called you on the second day to get your passwords because none of the ones you gave us were relevant. We didn’t hear back and get the passwords for over a day. Then you showed up on the fourth day, demanding your computer (which was ready in 15 minutes) and were extremely hostile, using expletives, to the point that my staff was about to call 911. When we explained the delay was because we didn’t get passwords for a day you said we were calling you a cry baby and that the customer is always right. When I spoke to you, you were hostile and insulting of my staff saying that I am “obviously stuck with bad people” among other insults. I stood up for my employees and informed you that your abuse won’t stand, and you should go elsewhere in the future. -Paul
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