Pacific Hills Bistro, Banquet, & Catering

We got married on April 21, 2018. The venue is spectacular but the customer service that Rod and his fabulous staff provides to you is much more valuable! We checked out many venues but after talking to Rod, it was clear that Pacific Hills is where we wanted our wedding reception to be! Rod's calm yet confident demeanor makes you feel and assures you everything will be alright...and sure enough, he was right because everything was perfect and went according to schedule. Rod was present at the reception from beginning to end. The food that they served is outstanding even better than the food tasting! We received so many positive feedback from our guests on how good the food tasted and how beautiful the venue is. We decided to go with the open Premium bar and our guest loved it! They ensure complete service from beginning to end. Lastly, the venue itself is remarkable!

Rod and Pacific Hill staff-- my husband and I want to thank you from the bottom of our hearts for the excellent job that all of you did in making our reception go smoothly and stress free. Hands down you are all the best!!!

This place is unassuming from the outside. On the inside however, the place is gigantic. Spacious with a sort of modern decor. Perfect for a banquet dinner, wedding reception, or conference. The place probably fits about 150-200 people.

The service was impeccable and the staff was great. This place caters and serves Mediterranean cuisine. The plating was great, appetizers( hummus, baba ganoush, falafels, salad and a potato dish I forgot the name of) were amazing. Main entrees (chicken and beef shish kabobs) were tasty and not dry. Im not a big fan of dry kabobs. Servers were very snappy and efficient once the meals were done.

I'd recommend this place for anyone looking to host a big party or reception.

Rod, his wife Mona, and the entire staff at Pacific Hills were nothing short of amazing this past weekend. I threw my mom a surprise party for her 60th birthday and Rod helped me put it together barely a week before the event. We had a total of 55 guests. I was extremely nervous because I was doing everything so last minute. Rod was so accommodating and helpful; but most of all, SO FLEXIBLE. I was blown away by how easy it was to have our requests taken seriously. Is that weird??

I have so much to say about this place. First of all, the food was insanely delicious. I honestly was blown away by the chicken/pesto with rice. It was perfection. I paid for the open bar and it was fabulous. The interior is beautiful. Rod let me choose the colors for the linens as well as whether I wanted chiavari chairs or not for no extra cost.

We were in the smaller ballroom that fit 70 people and that was perfect for us. They had another wedding in their huge ballroom at the same time but we never crossed paths with them. The staff was friendly, attentive, and just on top of everything.

Lastly, I had to really go to some great lengths to surprise my mom. Rod and Mona played along with my little plan and thanks to them my mom was totally surprised.

Thank you guys so much for such a flawless evening. Everyone said the food, the place, the drinks, and the people were so amazing! You guys are the best!

Pacific Hills is a beautiful location. It's tucked in the corner of a strip mall next to the DMV and is much bigger than it looks from the outside and is really quite lovely inside.

My church held a prayer night here and the staff was awesome. They were very accommodating and friendly! The food from the cafe was delicious!!!

If there was zero stars I think I would give it to this venue. And this review is primarily for the owner. I called over a month ago to schedule a visit. He seemed nice over the phone. He even said sorry you can't come today we partied too hard last night. Then I text called twice to see the venue and then he was in San Diego and there was construction on the site. Fast forward to my scheduled appointment which was today he said sorry my team is in Palm Springs for an expo. Are you kidding me?!? This doesn't make any sense. He is sloppy, irresponsible and clearly doesn't know how to run the business.

If you are planning this venue for your wedding or want to use their catering services don't. Trust me not worth the headache. He may have a "nice" venue but customer experience is WAY more important to me that just that.

We had our wedding at pacific Hills banquet, sadly, I must say it's one of the biggest regrets I've had. We had been warned to have all decisions written down, or Rod (manager) will skew his way out of any verbal contract. This guy is a big scam artist. He took our deposit, hasn't given it back, despite our multiple attempts to contact him.
He never provided security as it was written on the contract.
He forbid the lights off the ENTIRE time the dance floor was open.
He had blamed us for one of his benches being broken, when this bench was in an area he didn't allow anyone to be in.
He also painted a fantasy when we initially met him, saying the entire banquet hall would be of our use during the time slot we paid for, yet he locked up certain areas.
He rushed us through the entire wedding day :(



This guy is a nightmare to work with, think twice before booking here.

I paid $150.00 to see Rami Ayash singing there tonight , he started singing at 11:30 pm and stopped exactly at 12:25 pm so it was 55 minutes only...
This is a total ripp off, cheating, and in fact fraudulent from both the sponsor & the owners of Pacific Hills who provided a very lousy food it seems food served at a hospital or convalacent senior citizens homes.
I will never step a foot there ever again, the is CHEATING , ....
I will be writing about my experience on face book , all over Twitter and all social media ...I don't tolarate it when people cheat I feel the whole world should know about their scams.

This place just re opened! Not only are the women that are operating this banquet/ cafe amazing!!! So are their Breakfast Burritos; they are made with love.

They also now serve Starbucks and Krispy Cream doughnuts, which pair well together or with the Mediterranean Breakfast Burrito

A must try if you're in the area! Oh and the remodel looks great!

Thank you Ladies
Joseph

I had the very nice opportunity of experiencing this restaurant while standing in line at the DMV. Without knowing I was offered a Starbucks sample and a sample of one of the best falafel wraps I have ever had. My wife and I have tried many Mediterranean restaurants in OC and we have found few places that serve good falafel. This is one of the best and I found out why directly from the owner Mona. Pacific Hills Bistro's falafel is made from scratch with herbs and vegetables that make it green and authentic. I will be back soon to try their lamb as their chicken shawarma was tender and had authentic spices. Not to mention they have a full Starbucks bar and it is newly renovated. I also found out they deliver through GrubHub and I know with our kids we will have it delivered as well. Thank you again Mona!

First I'll write about my lovely experience as an attendee to a wedding at this location. Parking is plentiful, signage is quite small, but just note it's literally right next to the DMV. The lobby area is beautiful with tall ceilings and the inside dining area is spacious, nice temperature inside as most women are in dresses, and the food was tasty. Bathrooms were clean and well-lit with extra knick knacks you can borrow such as a sewing kit, lotion, and etc. right by the sink. The bar is a cute little "shack style" but not the most efficient when the line wrapped around to the lobby area. A corner right before entering the dining area is perfect spot for a photo booth. Overall, I had a grand time as an attendee.

Now I'll be writing about the behind the scenes. I was not one of my friend's wedding coordinators, but I sat next to my friend, who was assisting with the details since the bride and groom were obviously busy. The manager came by to tell my friend that there wasn't enough food ordered so some tables didn't eat yet. Apparently the servers gave full dinner plates to children and they weren't suppose to because the number of attendees were finalized a long time ago. The groom said to just order more food and pay the difference because no one should be leaving hungry. However, the banquet manager said that they don't have any more supplies. Say what?! If you're expecting people to pay for additional food, then how do you not have any?! Eventually the cooks put together some chicken, but still charged the same price for what everyone else got, which was salmon and steak.

There was another instance regarding the lobby display and how the manager accused my friend of misplacing the item...

Anyway, this wasn't my battle, but I felt for the bride, groom, and my wedding coordinator friend who had to deal with the negative behind the scene situations. For those wanting to host an event here, be sure to get everything in writing prior to signing anything and bring the documents with you the day of the event.

Wow
The most tasteless oily awful falafel I've ever had in my life! Hummus was just dreadful. Some strange watery sauce/dip was given and that was like eating chalk. Meat was a combo of dry oily and yuck. The girl there can't pronounce anything, doesn't know anything, prices are wayyyyyyyyyy tooooo high for what you get specially since it's so bad ! I'd rather not be treated so poorly and given awful food plus ripped off. Thank you.