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Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors including tacos, margaritas, enchiladas, burritos, and sizzling fajitas. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Little Rock, AR.
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- Vona T.Perryville, AR3815Apr 16, 2024
The food did not taste fresh.. My enchilada was hard and the bean dry. Our server was nice but over worked
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Alex S.
Apr 16, 2024
We're sorry to hear that your dining experience didn't meet your expectations. We strive to provide fresh, delicious food and excellent service. Your feedback is valuable and will be used to improve our offerings. If you wish to discuss this further, please visit https://survey3.medallia.com/?contact-us. Thank you.
- Donna C.Conway, AR13528Nov 9, 2023
We had lunch around 2:00. We ordered white cheese dip, taco salad & gran papi. I ordered my taco salad without peppers. Came out with peppers. Sent back - got questioned why I don't like peppers? Because I don't!!! So salad came back with lettuce and the big core of lettuce!!! I tore shell apart and ate with dip.
Restaurant was clean and waitress was pleasant.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alex S.
Nov 10, 2023
We're sorry to hear about your experience with the taco salad. We aim to provide our customers with meals that meet their preferences and it seems we missed the mark this time. We appreciate your feedback and will use it to improve our service. If you have any further concerns, please reach out to us at https://survey3.medallia.com/?contact-us. We're glad to hear that you found our restaurant clean and our staff pleasant.
- Perry M.Jonesboro, AR1553Feb 23, 2024
We had the margarita flight and the fish tacos for lunch, along with guacamole. It was not bad, not great, serviceable food and our server was great! Good place for a quick lunch with no surprises.
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Alex S.
Feb 27, 2024
Thank you for your feedback. We're glad to hear that you enjoyed our service and found our place suitable for a quick lunch. We're always striving to improve our food quality and your comments will help us do just that. We hope to serve you again soon.
- Brian H.Los Angeles, CA0182Jan 20, 2024
The consumer service was great. The fish tacos had a fishy smell and tasted that way as well. The food was bland.
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Alex S.
Jan 23, 2024
We're sorry to hear that your dining experience didn't meet your expectations. We appreciate your feedback on our fish tacos and will certainly pass this on to our culinary team for review. If you have any further comments or suggestions, please feel free to reach out to us at https://survey3.medallia.com/?contact-us.
- Cathy T.San Bernardino, CA14511Sep 13, 2023Updated review
Tried to do the survey they sent. Wrong internet address I guess. Oh well. Thats how it goes
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Alex S.
Aug 22, 2023
We're truly sorry to hear about your experience and apologize for the delays and mix-ups you encountered. We strive to provide excellent service and it's clear we fell short in your case. Your feedback is invaluable and will be used to improve our service. Please reach out to us via https://survey3.medallia.com/?contact-us so we can further address your concerns.
Aug 16, 2023Previous reviewTonight was THE worst night at this place. It took us 30 minutes to get our drinks. Another 30 minutes to get waited on. There were ONLY 3 tables eating!!! Got our food 90 minutes after we first sat down. WRONG food. Sent it back. We asked for a refill 4 times. Never got one til we were ready to leave. Our food FINALLY came at 9 pm. Almost TWO hours after we sat down. WRONG order. I ordered fish tacos. I don't even know what I got. Sent it back and said just box my order up. My husband was finished eating by the time I got my order. It was like almost 9:30. Got home. Looked at my food. They had put my fish tacos in hard corn tortilla shells. We are NEVER going back to this place. It's a shame too. We've been repeat loyal customers for over 5 years. On The Border? You need to get your act together.
- Christi M.Oklahoma City, OK77536Mar 11, 2023
OTB is consistent wherever you go. Location in LR was very busy and understaffed. Everyone was friendly, though, so it made the delays and slow service acceptable. Though it was busy the noise level was tolerable. Food was hot and fresh, chips were crisp and salty, and the kids loved their sopapillas for dessert. All in all a good meal. Biggest issue: Ladies bathroom was completely out of toilet paper and was in need of service.
Helpful 0Thanks 0Love this 0Oh no 0 - Sarah T.Oklahoma City, OK4311Jul 16, 2022
We ordered fajitas and were shocked to find out when we got our check that we were charged an extra 99¢ for tortillas to go with them. We said something to the waitress who asked the manager to remove the charge and the manager declined.
I thought tortillas came with fajitas?Helpful 0Thanks 0Love this 0Oh no 1 - Carolyn R.Maumelle, AR667526Feb 20, 2022
How dissatisfied we were with the customer service could not be described in a one stay review. The server took forever to even take our order. We were without drink refills for so long I almost went into the bathroom to get water.The manager herself forgot an order and didn't bring it till the end of the meal and still charged us.The meal was so disappointing we will never go to this place again. I spoke with the manager after leaving to let her know how horrible the service was and she didn't do anything to redeem herself or overcome the problem.
Helpful 2Thanks 0Love this 2Oh no 0 - Mr. J R.Dallas, TX58143Aug 5, 2022
Took the family and the food was terrible and poorly prepared. Nothing tasted good. Lots of empty tables 08/05. I didnt complain and tipped the waiter as i feel bad for business owners trying to make it plus the workers but the cook needs training.
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