Oak Creek Dental Care

11/30/2010

• First to Review

Wow.  I am TERRIFIED of dentists in general, but these guys are great.  Their commercials advertise a "judgment-free" zone, and it's totally true.  At my last dentist it didn't matter why I'd go in, I'd get scolded because I wasn't flossing properly, but at Oak Creek they promise to encourage good dental health but not to make you feel like crap if you have something wrong.

In my case they really lived up to this promise.

For a few years I've known I should get my wisdom teeth out but I was too scared to do anything about it.  Last Sunday (the Sunday before Thanksgiving) I started experiencing terrible pain in my wisdom teeth.  It got so bad I couldn't eat and since Thanksgiving is my favorite holiday I knew I had to do something about it.  

I called Monday morning and they got me in right away.  They shaved down my tooth so I'd be able to eat on Thanksgiving, and scheduled me for a wisdom teeth removal for yesterday.  They made the whole process easy and never once was I made to feel bad.  

Also, they probably should get five stars  alone for the fact that the laughing gas is FREE.for any procedure-- even exams-- if you are like me and need a little something extra before someone goes shoving things in your mouth.

Oak Creek is HIGHLY recommend!

3/21/2017

I am fearful of the Dentist so much so that I can't drive myself there, can't wait in the waiting room, I will hyperventilate and pass out.  Oak Creek Dental- Dr. McDuffee and his staff are my life line.  They have two options to help me.  First oral sedation the second IV sedation.  Yes, I had to pay for the iv sedation some insurance will cover it.  However, if I didn't have them or those option I don't know what I would have done.  I was treated with respect and kindness.  I didn't feel a thing had two crowns and a too the pulled.  I don't even remember the visit.  PLEASE GIVE THEM A TRY! If you are fearful of the Dentist this is the place to go.  I am forever grateful and don't know what I would do with them.

9/18/2016

The staff at Oak creek are always great! The are genuinely interested in my kids and take the time to listen to them and me. They explain everything they are doing when cleaning the teeth and have made going to the dentist fun for my kids. The giant balloons help to!

6/9/2015

I'll give them 2 stars for the dental emergency I had on a Saturday. Although they charged me a much higher price for a root canal than I've ever paid!

I did get dental insurance through my employer soon after. Then the calls and high pressure to get me to come back. I did finally call and was told in a snippy manner,  "no we don't accept that and never have!" I was then quoted around $300 for teeth cleaning and xrays if I paid out of pocket. A bit high on that, too. Nope, won't be back!

3/15/2012

McDuffee is rude. Waited for ages to be seen by dentist. Claims to be nonjudgemental. When I asked him about the pain I seem to get from flossing, he went into this wild tirade about patients who didn't brush regularly and how I needed to learn how to deal with the pain, and then stormed out of the room. There are too many dentists in Columbus to settle for this one.
I find that dentists overall have pretty awful social skills and I've never been a person who dislikes dentist's appointments aside from the inconvenience but this was one of the worst customer service experiences in my life. I left comments in the comment box at the office, sent emails, never heard from anyone from their office, so clearly patient satisfaction is not a top priority. Good thing there's yelp!

8/12/2014

Sure the cost may be up there but I felt as if I was in good hands throughout my two visits. so perhaps it's worth it. Everyone I met was exceptionally nice, professional, and willing to provide explanations to my questions that ranged from when to remove wisdom teeth to the otherwise dreaded billing process.

8/28/2013

GREAT SERVICE... Pricey, but worth it!
I randomly decided to try Oak Creek Dental based on a mailing.  I tried them about 5 years ago and have been a loyal patient since!  The Team is knowledgeable, friendly, professional and polite.  The office is state-of-the-art - to include TVs, wifi access, etc.  While they do tend to be more expensive than many other providers, I have rarely had to return to their offices to have a problem re-addressed (which means they get it right the first time).  That expense is also off-set by the convenience of email and professional office staff.  

My recommendation:  Go see them!  If the pricing for 'majors' scares you off, go get that done somewhere else.  But, OCD is an awesome experience!

1/22/2012

First, I hate going to the dentist.  I know everything that I'm doing wrong already -- not brushing enough, not flossing enough, blah, blah, blah.  Then, after they have laid some huge guilt trip on you -- they seem to take joy in holding your mouth open wide and directing punishment straight at your teeth.  I hated the thought of dentists so much that after college, I avoided them for a decade.  

I finally figured I needed to pay the piper, so after hearing about Oak Creek from some co-workers, I made an appointment.  What a difference a decade and a dentist make.  Yes, they encouraged me to take better care of myself -- but they were supportive of my efforts to do better.  They fixed me all up (took several visits) and kept me feeling positive.

That was 7 years ago.  I still hate going to the dentist -- but Oak Creek listens to why I hate it so much (fluoride treatment makes my stomach sick, air on my teeth makes my neck hairs stand up, etc) and takes these into consideration.  I now faithfully go twice a year and have no regrets.

Here's another thing -- with our company constantly changing dental care providers, there are years where Oak Creek isn't a preferred provider.  But never fear!  They strive to make sure dental work is as convenient as possible for you.  This year was one of those years.  I went in and had the work done anyway.  Payment?  They deferred it until they determined if they could become a preferred provider -- they did and all I was left with was a small deductible.  

The staff at Oak Creek are professional and caring.  They go above and beyond -- especially with those (like me) who are just looking for an excuse to avoid them.