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Review Highlights
“My fender was falling off & I believe Austin or Caleb helped me but I was super impressed this is my new store forsure !!!” in 2 reviews
Location & Hours
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About the Business
Your local O'Reilly Auto Parts is committed to helping you get the job done right while saving money in the process! We carry the parts, tools, and accessories you need, as well as offer store services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. If your repairs require a special tool, check out our free tool rental program (refundable deposit required). Need project-related advice? Our parts professionals are ready to assist you. Whether you need a new car battery, antifreeze, or power steering fluid, we will help you find the right parts for your vehicle. With nearly 6,000 stores across the US, there's always an O'Reilly Auto Parts near you!
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Overall rating
11 reviews
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1 star
- Shaina G.‘Ō‘ōkala, HI614412Jun 27, 2017
I'm a student and I work, I know a little about my vehicle. I have changed my oil myself etc, so when I woke up for class and my truck didn't start I fucking panicked. I immediately assume it's a huge problem and I look online to diagnose the situation. All I need is a new battery, I'm pretty sure. I get the battery checked at a local Pepboy's and they quote me stupid high amounts for a new battery without warranty.
I call the Oreilly's by my house and talk to the manager and he quotes me and tells me they'll change it for free and take my old battery, and their prices are cheaper AND I get a warranty. I got off the phone, got a jump and got to Oreilly's as soon as I could and the manager Rick knew he had just spoken to me, rings me up and Eric changes out my battery. He even checks my starter and alternator after he's done to ensure I won't run into more problems. Great customer service and fair pricing.Helpful 0Thanks 0Love this 0Oh no 0 - Gabriel M.Tempe, AZ68312357Jun 3, 2022
Although I live closer to the McClintock and Guadalupe location, I prefer to come to this one. Their customer service is unmatched and are super helpful. This location is also a lot cleaner than most
Helpful 2Thanks 0Love this 1Oh no 0 - Belle K.Mesa, AZ4956Sep 12, 2022
they were cool & all but jake and his little beanie headed friend kinda flamed my boyfriend about an exhaust issue we're having/car.
i understand men will be men, but that wasn't very professional of Jake or the beanie headed kid whether he worked there or not. he was behind the counter and instead of informing us, he made it sound a little rude.
as we are already informed and working on fixing it, for 8:30 in the morning on a monday i don't really appreciate being told by a bunch of men what we already know; then to continue to try to make it into a joke.Helpful 0Thanks 0Love this 0Oh no 0 - Ashley H.Phoenix, AZ083Sep 1, 2022
Chance and Landon were very kind and attentive workers. My boyfriends car broke down right in front of their shop in the middle of the road. Despite his battery being from Autozone they continued to help him until we were able to go to Autozone. They just simply wanted to help and we're grateful.
Helpful 0Thanks 0Love this 0Oh no 0 - Quenten B.University Estates, Tempe, AZ15Jul 11, 2021
Great service. Battery was acting up, Cole checked it for me and it was bad. He talked me through my options and then replaced the battery for me. Great guy, great service.
Helpful 1Thanks 0Love this 0Oh no 0 - Morgan L.Tempe, AZ112Dec 5, 2017
Came here to get a lightbulb replaced, and the staff was really helpful in finding the right bulb. This week I came in and an employee Daniel went above and beyond to help me. He was so nice and friendly, and went out of his way to make sure I had a positive experience.
Whenever I need a place to get anything automative related I will be stopping here from now on!Helpful 2Thanks 0Love this 1Oh no 0 - Faces U.North Las Vegas, NV011Dec 15, 2020
My fender was falling off & I believe Austin or Caleb helped me but I was super impressed this is my new store forsure !!! Best customer service everrr
Helpful 1Thanks 0Love this 0Oh no 0 - Joe D.Paradise Valley Village, Paradise Valley, AZ6073Oct 17, 2020
Caleb was extremely helpful helping me repair my bumper. Best customer service in the valley. Thank you Caleb!
Helpful 1Thanks 0Love this 0Oh no 0 - Valerie C.Midtown - Westport, Kansas City, MO09Aug 16, 2019
Anthony was very helpful and customer service was on point! I love this company they always have catered to any car troubles I've had ! Thanks O'Reilly's
Helpful 1Thanks 0Love this 0Oh no 0 - Taylor K.Phoenix, AZ0276Jun 22, 2018
Credit card machine down! This day in age that's weak and I can say more than several people in there shopping left because it was "cash only" they don't have a manual cc system? That's too bad I don't think I'll be back despite its convenient location
Helpful 0Thanks 0Love this 0Oh no 0
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