Northwest Self Storage

All good there, so far!
I've had a unit there only for a couple months, but everybody there that I've had contact with have been very nice, knowledgable and helpful. Looks like the place is well secured and kept up well.

AMAZING customer service. I called soooooo many storage places around town desperate to find a good deal. Not only did I find that I found one of the BEST customer service experiences I have ever had. Sarah answered all my questions and was so helpful and KIND. Even though they were full at the moment she encouraged me to call back since they did have some move outs pending.
I did call back 2 days later and Connie helped me rent a unit right away. Connie was also very helpful and lovely to work with. This place is locally owned and they are not going to raise your rent multiple times like the big name places. I am so thankful that I was able to find this place. Thank you so much to the ladies that work here! You are Appreciated!!!!

I cannot say enough positive things about this storage company. The woman who helped me over the phone was SO sweet, knowledgeable and helpful! I must have asked the same question a dozen times and I was given a very nice answer each time. They acknowledged that moving was stressful and if I needed anything else to give her a call back.

We are finally moving our things into our new home, but will always recommend this place!

Rents are reasonable, site is well managed and maintained, safe and secure with on-site presence and monitoring; what more does one need? The kindly folks managing the place, that's what. We will forever be in their debt for the services provided during our stressful relocation. Thank you!

Connie and her staff are the best! Always will to help with some tricky moving situations with a smiles on their faces. I cannot say enough good things about this operation. Highly recommend if you're looking for a storage unit. I wouldn't go any place else.

I am very happy with their service. They are friendly and professional. I rent a unit which is affordable.

I have used NWS twice in a period of five years. They are awesome. Great customer service. Great attitudes. Units are secure. Grounds are kept clean. I would recommend them to anyone needing a storage unit.!!! Five stars all the way!

Northwest Self Storage is the best storage facility in Reno. Their prices are the lowest I have seen (and we called a lot of places). They offer storage units as well as RV storage. The staff is amazingly nice and helpful. They go out of their way to help customers find the right space. There are so many ways to pay, including auto pay, and online pay as well. We rented a space from them to store our utility trailer and we never had any problems whatsoever. The space is secure, clean and easy to get in and out. Easy transactions, secure storage and the BEST PRICES in Reno...5 Stars all the way!

I have used Northwest Storage a few times in the last 5 years each time was over a year. They have been great. The office staff have been very helpful. I just recently but my belongings back with them. Denise was very nice and helpful. I won't trust anyone else with my belonging's. I highly recommend Northwest Storage.

The ladies here are uber cool! This is a very integral business. Had my storage unit here for about two years and I can't say enough good things about how they run their operation and about the confidence and security I felt storing my belongings with them. They are very visible on the property during business hours. If you have any issues or concerns they are amazingly helpful and accommodating! They have worked with me upon leaving and I have seen them work with others when in the office.They run a structured and clean operation. You will not see loitering, weirdos or anything that causes concern about having your property stored on theirs. There is limited access to your unit...daylight hours only but for that very little minor inconvenience I was grateful.... it is for security reasons.... they are securing the property for you and for your belongings! They told me they had encountered a few issues at night so they structured the hours to protect me and my property. THANK YOU!! Just be a nice human to them....no shenanigans and they'll be so dam cool with you! My boyfriend and I who each have a unit in that place often will say to one another ..." We just really love Northwest Storage!" Thanks for being clean and safe and cool! I know where I'm telling my friends to go who have storage needs. Thanks for the wonderful 2 year experience, Ladies!