Music City Audio Video
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Services Offered
Verified by Business
Home automation repair
Home theater design
Component automation
TV mounting
Home theater calibration
Home theater installation
Home system automation
Review Highlights
“Kris was extremely knowledgeable and set me up for success when the Direct TV installer gets here in 2 days.” in 21 reviews
“I was in a bind, Music City AV helped me out and got me in the right direction to getting my house fixed up.” in 2 reviews
“The mount was installed flush with cables fished behind the wall, including the soundbar for a totally clean look.” in 2 reviews
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About the Business
Business owner information
Kristofer G.
TV Installation, TV Mounting, Home Theater Design, Remote Controls, Automation New Construction Choosing the perfect placement of a low voltage outlet or display can be intimidating. We'll make the process easy and fun! Retrofitting We are experts in fishing wire to locations most would think are impossible. And we do it without making a big mess. Our goal is to make it seem like we were never there, except for the new TV and speakers of course. Equipment Placement We will investigate your best locations to safely house and showcase your electronics. Wire Management Wire management begins with the integrator, our trained staff will bring the care necessary to provide that clean look. Home Inspection For an accurate estimate of your home or business's design, it is vital to look inside the attic and crawl space.
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Recommended Reviews
Overall rating
26 reviews
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4 stars
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1 star
- Peter H.Franklin, TN22313Nov 27, 2023
I was in a bind, Music City AV helped me out and got me in the right direction to getting my house fixed up. It's refreshing to work with someone who genuinely wants to help. If you need help with anything AV give these guys a call!
Helpful 0Thanks 0Love this 0Oh no 0 - P H.CA, CA082Nov 3, 2022
if you want a job done right then Kris of Music City Audio and Video is the business to call. I was very lucky to have had my realtor refer him to us. He was great in all the work he did the first time and second and third. He is honest, consistent, professional and if I have any questions he makes himself available to answer them. If he can't help he will refer you to the right place.
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Kristofer G.
Nov 3, 2022
Thank you sincerely for the nice review, it was a pleasure to work with you.
- Connor C.Nashville, TN0244Jan 2, 2022Updated review
Update- wow this guy is unbelievable. He responded by trying to pretend that:
A) he was cleaning up someone else's work - lie he installed it, admitted as much in our phone call
B) I called him just once made an unreasonable service request- I called him in June, September, November and 3 times in December. I left 6 messages over the course of 2021, not a single response. Then he called me today to threaten to fight me over my review- amazing how I get a call and texts back all of a sudden when I leave a bad review. Where was that call when I'd left all those messages? An apology might have had me soften my review but a "sorry you were offended" fake apology you can keep. Give me a break telling me about Covid. We ALL went through Covid Kris, and most of us did it with some grace and possibly a plan. You've displayed NEITHER. I managed to run 3 businesses through Covid and (gasp!) by just returning phone calls and staying on top of my workload and employee situations, I was able to steer the ship through without anyone mad because of 6 unanswered messages. If you don't like the number google displays for you, CHANGE IT. Stop whining and actually do what grown ups do - accept responsibility and get better, stop blaming your failures on "bad customers". I'm such a bad customer that I gave you 6 months to respond and come out. Such a bad customer that I left you 6 messages and only left a review after I actually got you on the phone and then you ignored me AGAIN. "Oh maybe you left a message at the office" so you don't answer office messages?!? What kind of business is this? RidiculousHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Kristofer G.
Jan 2, 2022
Sorry Connor,
It’s the holidays. I didn’t do a large portion of your job. You had someone else do it. That’s not why we didn’t make it out. I did tell you over the phone we would be sneaking you in our schedule. I definitely should have called and told you I couldn’t make it. I am wrong for that. You called a week and a half before Christmas. Time is tight this time of year. I hung a couple TVs using mounts you bought, at your old house in 2017 and didn’t work at your new house. We came and looked at it and didn’t get the job. Let’s say I did do your work years ago, it didn’t need service for several years which means its a great job. I am not scared of you or your work, and think it’s funny that you lash out this way claiming you don’t want to leave this review. I do my best for people and at busy times fall short when in high demand. You wanted me to clean up another contractors mess after an admitted user error. I told you I’d try to fit you in, but it may be after the holidays. My phone rings a lot. Sorry we couldn’t get to you on short notice and didn’t communicate better. I am disappointed too. Happy holidays, and no hard feelings.Dec 10, 2021Previous reviewReally hate to have to leave this review, but this guy has blown me off, ignored my messages and is generally acting super shady. He did a pretty large install at my house years back. I was pretty happy at the time, but there are some things not working now, and I need a system check up, which I was more than happy to pay for. I left 3 messages, finally he happened to pick up on the 4th time, agreed to get me on his schedule , then didn't follow up and had ignored further calls and messages. Chris clearly doesn't stand by his work and if he's too scared to come over I'm assuming it's because he knows he did a less than stellar job and doesn't want to face it. Wouldn't recommend. Such a disappointment
- German S.Redwood City, CA0316Aug 9, 2018
We were blessed to have Found Kris on Yelp. We invested in a rental property in East Nashville and wanted the living room have a home theatre sound experience (5.1) all in-wall ceiling speakers with Martin Logan's throughout the house including the master bathroom, patio, bonus room and two other bedrooms hooked up OMG!!! Love it!!!!!!!!
Don't look anywhere else this master of A/V-Kris knows everything about A/V. I live in Silicon Valley in California and I never had to make a phone call to make sure he was doing his job. He kept me posted on each step of his installation. Our general contractor and Realtor raved about him and his top-tier work-I'd like to call it his gift. Honestly-I only trusted Kris and our Realtor with our new construction build. That says a lot!!!!! Thank u Kris!! You never gave me a headache:))
Don't look anywhere else-Kris is the best and as an investor and small business owner -you never want anything less. In fact, I told my Property Manager to only contact Kris if the tenants ever need anything to do with A/V at the property.
Kris is super talented and product knowledgeable-but most importantly trustworthy, professional, and I only hope to meet him one day in Nashville!!!!!!
Kris thank you so much!!!!!!!!!Helpful 0Thanks 0Love this 0Oh no 0 - John K.Nashville, TN031Sep 16, 2021
Cannot stay enough good things about these folks. Kris installed a TV and soundbar for me and he was as OCD as I am! Everything was done very meticulously and the end result is fantastic. The mount was installed flush with cables fished behind the wall, including the soundbar for a totally clean look. He had great recommendations for how to manage everything easily and neatly and the whole setup looks great! Had some great ideas for maximizing performance from streaming services as well. He checked the leveling until it was perfect and there is not a single fingerprint smudge on anything. Super friendly guy as well - Would highly recommend this group and will be using him for all of my A/V needs going forward.
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Kristofer G.
Sep 22, 2021
Thanks so much for the kind words! It was a pleasure to work with you.
Kris - Jul 8, 2015
Kris did an awesome job and cleaned up as installed my new tv and got rid of the old monster hanging on the wall. I would recommend to all Yelpers to hire and continue to use this company. I will be using Kris to do more installations of tv in the rest of home. Kris was extremely knowledgeable and set me up for success when the Direct TV installer gets here in 2 days. If you want to be able to feel that a project you have in your home will be done correctly this is your spot!
Helpful 0Thanks 0Love this 0Oh no 0 - Jim B.Chicago, IL12205Jan 30, 2017
I work out of Chicago and we were opening a new office in Nashville.
Music City installed provided and installed several TVs in our new office space
Pricing for the TVs was on target and they were able to complete the professional job in short order.
We will definitely be working with Music City again for future needsHelpful 0Thanks 0Love this 0Oh no 0 - Aaron T.Nashville, TN5111Apr 24, 2019
Music City Audio Video is the only people I would ever use for my A/V needs!The quality in detail and craftsmanship in the work that Kris does is insane. He is a man of honesty and integrity and cares more about making you happy then anything else. I highly recommend going with Music City AV and I will be sure to call them again for any other future projects I might have.
Helpful 0Thanks 0Love this 0Oh no 0 - Nikki W.Apple Valley, CA1263Jan 21, 2022
I contacted Kris on 1/19/22 to mount a 65 inch TV for my mom. He provided a quality mount, unpacked the new TV, as well as moving the previous TV to an upstairs room for her and hooking everything up to that TV as well at no extra charge. He also was sweet enough to connect a WiFi ex pander for her that improved he WiFi net work. My mom said he was a "really nice man" and cleaned up after the job was done. I was a little worried about not being able to be there with her for this process as she has been "taken for granted before" by others hired to do a job. Kris from the bottom of my heart.... THANK YOU! You made an older lady very happy and restored a bit of my faith in humanity. If I ever need to have any type of work done you will be the first call I make. I highly recommend this service to anyone looking to install, or upgrade their entertainment systems. He was personable on the phone, knowledgeable and very respectful of my mom. He charged a very reasonable rate as well. Thanks again Kris!
Helpful 0Thanks 0Love this 0Oh no 0 - Andy M.Brentwood, TN65216Jul 15, 2019
$480 bid just to hang a tilt mount 60" tv? that's ridiculous overpriced service for a 20/30 min job. Rip off
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Kristofer G.
Aug 5, 2019
Andy M.,
I am sorry you are this upset with our price. Please let me explain the price breakdown for you and perhaps we can have some understanding with this miscommunication.
TV installation $220
Electrician to relocate outlet $150
Prograde mount $110
Total $480
This takes 4 hours of the day. Overhead, as I am a legitimate licensed contractor, requires business insurance, office personnel, my helper, taxes, accounting, and vehicle maintenance (not a write off because I use mileage). I hope this helps you understand my pricing and what we need to do to keep serving our community the best we can while keeping the doors open. Feel free to call or write back if you wish to discuss any details further. Good luck and God bless you sir.
Sincerely,
Kris Garnes
Music City Audio Video Inc.
615-712-1270
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