Moo Moo Express Car Wash - Gahanna

CAR VACUUM HEAVEN!!!!! I haven't ever used their car washing services but I will likely exclusively use them for the rest of my life as long as they offer their free vacuuming stations. I see why it's called Moo Moo Express now! It felt like driving into a milking station with all the hoses and things coming out of everywhere lol. Each station gets not one, but TWO vacuum sticks. NO MORE REACHING OVER ACROSS THE SEAT, GUYS!!!! Even better is the fact that they have the skinny attachment on each hose to get in the cracks. Usually it's those big circle nozzle that misses a lot of stuff. And there are like 10 of these stations! I was just so impressed by how they went above and beyond on a FREE service that I will most certainly be back!

Went in for a basic wash because a bunch of birds bombed the left side of my car. While the workers at the beginning were nice, I paid $18 for them to put soap on my car. They sprayed soap on my car, no water to get it off, no scrubbers, nothing. If their definition of a basic car wash is just spraying soap on your car so you can leave there with suds all over your car, they should advertise that. This is the first place I have ever gone where this is their thoughts of a basic wash.

We have new one on N Hamilton Rd! The help are the best! Always willing to help. Super clean and everything works! I LOVE IT!

AVOID this brand at all costs!!!! My girlfriend brought her car in here to receive an oil change at Moo-Moo's service. She had a coupon but even with the coupon it was laughably expensive at the end.. Easily the most expensive oil change I've ever witnessed. Either way, we paid and went on our way.

A few months later she needs to get a new oil change, and takes it to a different location. They had to use specialized equipment to remove the drainage bolt off of the oil pan just to service it. Turns out, that Moo-Moo clearly used an unqualified technician to do her initial service, and damaged the drainage bolt so severely that they replaced it with some generic drainage bolt that didn't even fit, forced it into the oil-pan with an alarming amount of torque, and basically made the repair permanent.

We had to take her car to a professional service shop, and it required over $500 in repairs, not to mention the TWO additional oil changes. Moo-Moo refused to cover the costs, despite having insurance for these sort of mistakes. Moo-Moo is absolutely liable since they assumed responsibility for the service and the skillset of the technician providing the service. This is STILL an on going fight with Moo-Moo since they absolutely refuse to make the issue right. It's likely our next step is going to have to involve the attorneys.

Make it known, AVOID this garbage heap of a business at all costs!! Their car washes are stupid overpriced, they do not clean their equipment, it will leave your car with dirty streaks when you're done, but most important of all, NEVER have your car serviced here. They have technicians that clearly do NOT know what they are doing, and when they damage your car (which they 100% will) they will attempt to defer liability, claim no responsibility talk to you like you're stupid, and give you absolutely nothing for it.

Tl;dr- Don't get your car serviced here, they will damage your car severely and refuse to fix it. Take your money elsewhere!

I'm not sure where to start. First the lines were longer than normal, but staff was helping people with the machine to speed the line. The monthly wash line does move a lot faster than the regular wash. Compared to other Moo Moo they usually let one monthly go and one regular customer go, here it was two monthly to one regular. I bought the same car wash that I always buy, but my results were not the same. The car doesn't look like the back was cleaned at all. I did call the location, but did not hear back.

I have the Creme de la Creme unlimited membership, and I'm very satisfied with it. I come at least once a week, sometimes more, and I EASILY get my $32 of value from this membership every month. Free vacuums are a great bonus, the whipe and towel is a quick way to whipe down your car, and the air freshener smells really good in my opinion. I spend 15-20 minutes a week to run my car through the wash and vacuum it out. By doing this once a week, with their unlimited membership, it keeps my car looking brand new and smelling great. Like most car washes, if I didn't have an unlimited pass, I would manage expectations appropriately. If your car hasn't been washed in months, has caked on dirt or is really dirty, I wouldn't expect to have a squeaky clean car after a 60-90 second car wash. You'll leave disappointed.

This is a huge shout out for Cody and Dana!!! Today, for the first time ever, I had an issue while getting my SUV washed; my rear wiper came off in the wash. Cody was quick to recover my wiper and tried to put it back on, but couldn't. We then went inside to wait for Dana to assist me. Dana was able to get my wiper reattached and all is well. Both of them were kind, courteous and professional from start to finish! THAT is rare these days, and much appreciated by me! THANK YOU CODY and DANA!!!

This is a quick go to for me when My car is in need of cleaning. There are a variety of wash options that range from $5-$18. I typically go with the Whole Plus wash and find that the added clear coat protectant makes my car look good. I will say that it sometimes feels like the shine doesn't last very long, but I'm admittedly picky when it comes to my car.

The vacuums on site are free to use and have very good suction. There are even clips to add your mats to for convenient cleaning.

One thing I will mention if you are new to the area, this car wash is located in a plaza and exiting can be tricky if you choose to use the vacuums after your wash and need to get back to the North Hamilton exit. Just be sure to follow the signs posted and you'll be safe from being blocked and from blocking traffic.

I had a great car wash today. Car was dirty as heck from highway debris/muddy roads. Moo Moo Car Wash was very affordable.

The whole wash car wash is $10, low fat is like $8 and fat free is $5. I really like the whole wash because of the waxes and protectants added. It makes my car look so much clear. Yes, it doesn't always get all the spots but as Tom H said, they'll make it right for you.

When you finish the wash you can pull up to one of the vacuuming areas to vacuum your car and wipe off the remaining water on your car. It's really worth the entire experience. I highly recommend to anyone needing a good wash to their car.

Bethanne at Moo moo
I certainly will will let you know how your competitor lines up with your service . Team members only need to assist because your company fails to upgrade. Your team members can be better utilized .Trust you also will have a good day

The N Hamilton location needs a MASSIVE overhaul. Between the "Team Lead" that has a serious case of RBF and attitude to boot. To the fact that you feel rushed, especially by that "Team Lead" to pull up almost touching bumper to bumper another car just so they can get more cars through when there is no line or rush but a desire to maximize their profits. Its gotten to the point that I go with my "Crem de la Crem" Unlimited Wash Pass to any other location but this one between the staff and the poor wash experience. The new location at Polaris/Maxtown is leaps and bounds better and is the only reason im still a member.