Milan The Style Shop

Such a great place to pamper yourself and relax. Everyone was very sweet! When I entered, I was offered tea or coffee while I waited in the comfiest chair ever. The atmosphere was calming and welcoming. As my stylist greeted me, she noticed I was wearing a mask and offered to wear one, which was extremely courteous and much appreciated. I'm sad that I'm moving away and won't be able to come again! Bottom line: excellent establishment. Cut and style cost me ~$40 including tip!

Kate is incredible, and she saved me after getting a terrible color job on my blonde hair. She listened to what I asked for and gave me exactly what I wanted. I would recommend Kate to anyone!

I came here really excited for a haircut. I wanted a face frame and layers. I saw Audrey. She trimmed my hair ever so slightly, after saying she needs to cut at least an inch off. She didn't do any face framing, more like a trim... I then asked for a blow dry, and instead got a straitening. I'm not happy with the results, my hair is the same length as it was and without any face framing. Plus, they charge a "non-cash" fee. I was also told that I would get a hair consultation as a new client, but I didn't. I made an appointment for a color with her, though I'm reconsidering. I really am disappointed with the results. It feels like I wasted time and money for nothing.

Was looking for a new salon and stylist so thought I'd try Milan on the downtown mall. They promise to pamper you and care for you which sounded kinda nice. But when I arrived I realized they must think offering you a bottle of water is "pampering". No worries...I don't require pampering. But don't introduce new customers with false promises.
I had a very nice stylist. She was kind and sweet. My cut was okay but the color was poorly done. I had chunks of highlights instead of strands.
The MOST irritating thing about my experience was when I went to pay, I was slightly surprised by the $150 fee but then when I paid with my Debit card, she ran it and gave me the receipt to sign. My total was now $165 without tip. When I asked about this extra $15.00 she informed me they charge 10% when paying with a Debit or credit card. Shouldn't they mention this when you make an appointment? Most people pay with card now. Who carries a checkbook? Cash? What's that? What a crock! So my $150 service (not worth it) ended up being $180 including a 10% tip. I couldn't afford a bigger tip after being taken to the cleaners. Very disappointed with my experience. What I thought was going to be a splurge ended up being service no better than the salons I've been to and overinflated fees.
Save your money!

I have been going to Milan since they opened. Shannon was my stylist initially at Andrew Beth, now Jen has been cutting and coloring my hair since 2004. I have had many different hair styles and colors over the years, and am always happy with how I look. You get what you pay for, and this salon and the stylists are worth every penny.

Audrey and Jason are friendly. Audrey is a good hairstylist and I trust her. Jason is the scheduler and is very accommodating and professional.

I walked in with a grown out unfortunate haircut. I walked out with a wonderful color/style. You won't be disappointed if you come here. They are also an Aveda salon, which are really top notch products. I made my next appointment same day. I've finally found a new salon a year after moving here.

Great haircut by Kate. She listened to all the concerns about my hair and what I wanted changed, and then she made it all happen. She is a lovely person, kind and professional, highly skilled, and she gave me a lovely haircut. Somehow she took all my comments and gave me exactly what I wanted!

Absolutely wonderful and friendly staff. Got eyebrows waxed, not as good as threading. Prices are quite expensive, more than your average place.

Got my haircut here a day before my wedding. The staff was absolutely amazing and extremely accommodating to my already hectic schedule. Received a great haircut and enjoyed the overall experience that Milan provided! Would definitely go again!