Michaels

Watch the coupons that Michael's advertises....they aren't what they appear to be.
I made a special trip there today because I received an email that said "20% Off Entire Purchase including sale items". When I got to the register to pay the cashier said you have to click on the coupon...which then opened to one that said "20% off entire purchase of kids items" what??? Why didn't the coupon in the email just state that from the beginning? To me that was very deceptive. I had spent a long time shopping only to find out that it wasn't "20% off of entire purchase"

Save your time and gas and your love for all you think is still good with humanity and skip this location. They have the most unfriendly and unhelpful employees ever. We drove a long way (I know I should have checked online first) for a specific coloring book my daughter has been asking for. While trying to look for the book, the employee stocking the shelves right next to us offered no greeting or help whatsoever. When we asked if they had anything else in another area she kind of just waved us off to another aisle, with an "I think there's more over there"

I went to the side to look online to see if I could find it and was passed by another employee who also offered no greeting or help. The Temecula location is by far more superior in stocked items and helpful, friendly employees!

P.S. Guess where the coloring book ended up being? On the same shelf the employee was stocking!

This Michaels locations is on par with most other Michaels around the area. The store is usually well stocked and for all of my purchases, I did not need to track down an associate to unlock products to purchase them. Staffing seems to always be a little on the thin side, but no better or worse than similar stores in the area. Prices are fair as long as you are able to use a coupon or two.

Michael's is Craft Store, a Picture Framing store, a Art Supply store and much, much more.

We have coming often as we decorate our new house with framed pictures and found the quality to be exceptional. If you are active or retired military, you can get a discount on their work.

They also have flag boxes for those who paid the ultimate sacrifice or served their country and whose memory we cherish by displaying their burial flag.

They. Have. Nothing. Stocked.

Ever.

Sweet god. I go for art brushes. They are out. I go for white watercolors. They are out. No matter what I need, they don't have it. And, it's always the most ridiculous things they are out of, like white paint. As an artist, I feel cursed to live near this Michaels

Kasey is a amazing. She has great customer service skills, a friendly smile, a positive attitude, and she's willing to help. I love that about her. Thank you for having her as an employee. She's a valuable asset.

Coleen was great! She was friendly and patient while I downloaded the app so I could use my rewards. Thank you, Coleen!

Darlene, you are amazing!!!! My fiancé went in there and was on the phone with the bank for a while and Darlene was so understanding and helped him keep our daughter entertained the whole time! We are grateful and thankful for the costumer you provided. You were so patient while assisting him. Thank you, we need more people like you.

I'm sorry I come to a store for you to do the checkout not me. When I told him, I didn't want to do self check out. They told me that they would do it for me when I went over there he's making me do everything. What happened to customer service.? It seems like everybody's trying to do everything on the computer nowadays and have no personal contact.

Last month I came to this Michael's. They have new registers that are self check out. I had a cart full of stuff and 3 young children with me, so I asked if I could wait to be helped at a register. They were incredibly rude to me. I didn't want to keep my eyes off the youngest one and they told me I could only pay cash even though they were helping out other people and they were paying card. I have no idea why they wouldn't help me, it was really embarrassing for me to have to dig through my purse to find $100. I told him if I didn't have the full amount he would have to help me carry all the stuff to the other register and he told me no you'll have to do that yourself I'm not going to help you.

This is one of the cleaner and more stocked up Michales in the area. Do not consider the one in Temecula because they look "shopped" and are low on inventory basically all months of the year. This particular location however is clean and has a decent inventory. Be sure to use their app for additional discounts and ease of ordering online which I do for our toddler almost weekly. Their Halloween and Christmas collections were really good this past 2021 season but their November Thanksgiving collection was a bit small in my opinion. They have nice fake Christmas trees to see in store vs only online so check them out for your holiday needs this coming 2022 season.