Michaels

Framing Review:

I ordered 3 20x30 prints off of Etsy and took them to Michael's to be professionally framed. I dropped them off and the lady behind the counter was very helpful in assisting me in choosing a frame. We then inspected the prints and agreed there were no marks/blemishes on the prints. She rang me up and my total was about $500 which I paid for upfront. The lady told me that it will take two weeks and they will call me when my prints were done.

Two weeks later I go back to pick up my prints and upon inspected them I noticed a 2 inch bend in one of the prints. The lady behind the counter agreed that wasn't there when I brought them in and had the manager come look at it. The manager told me that they have a machine that will press the print and remove the blemish in the print and I could come back in 2 days to pick up the final product. Two days later I hadn't heard from anyone. They call me a week after I had come in a requested the print be fixed. The manager told me that not only was my print not ready but they RUINED the print trying to remove the bend that they made in it. So now i have 2 framed of a 3 set and 1 ruined print. The manager told me that I could reorder the print and they will reimburse me for it. Yes, this is fine and I appreciate it but now this is 3 weeks since I dropped the prints off, by the time I place an order for the prints and they get shipped to me and drop them off at Michael's and they reframe the 1 ruined print it will be OVER two months, and mind you I have ALREADY paid $500. The manager never offered to provide a discount on top of the $500 for ruining my prints and causing a HUGE delay. They only offered to reimburse me for the order of the second set of prints which I think is pretty ridiculous. Most managers would have been SUPER apologetic and offered a large discount in addition to the reimbursement of the second set of prints since it was their fault that they first bent my print and then completely ruined it.

I am so unhappy with this service especially considering the price. If I wanted amateur service I would have just done the job myself. Luckily my prints were from Etsy so I was able to reorder them easily to replace the ones that Michael's ruined. If you have a unique/special/one of a kind print that you cannot easily reorder if it gets messed up I would HIGHLY recommend choosing another place. I don't think I will ever get prints professionally done again because even if you pay the price you aren't guaranteed a quality job at Michael's.

Well stocked with everything for crafty projects and picture frames.

Good prices when there's a sale.

They added self checkouts. Tabo at checkout was very helpful and efficient.

Not as well stocked or staffed as other Michael's, but convenient with good parking. The 2 stars are for the classes--just awful, e.g., instructor late for class, instructor not prepared (had to read instructions for the project), not enough supplies for the whole class, allowed too many people to sign up (were told we only had 15 minutes more, even though it was to be a 2 hr. class, because others were waiting to join in). This is the second class I've taken here and the first class was poor also. No more classes here for me!

Been to this location several times. This time around was definitely better than the last because they are finally stocking up like pre-pandemic era.
This location can be hit or miss with items & sometimes it's a bit messy.

I came in to get a couple items that I needed for some projects I was working on so it was great to that I was able to find what I needed.

The young man at the cash register was so friendly and engaged me in conversation. He grew up in that neighborhood & was very happy to work there.

They are still offering curbside pick up & still have all Covid practices in place for now.

I wouldn't go out of my way to visit this Michaels, but I also don't avoid it. Especially since the checkout lines were streamlined a while back, making the process of getting to the register much more orderly.

Pretty standard Michaels store - seasonal items in the front and center, baking supplies and jewlery on either side at the front, painting/drawing/scrapbook items in the middle, framing and yarn in the back. Definitely come with a 40 percent off coupon from their email subscription. There's also always something on sale, especially related to holiday items.

I find the stock and inventory of general craft items to be superior here than the JoAnns down in the same strip mall. Also this store is more tidy and tends to have more employees who are happy to help find what you're looking for.

One of the nicer Michaels I face been in. Two story and full if items. Friendly staff and lots if holiday items.

The store was clean and well maintained but not adequately staffed. With 5-6 people in line and one cashier and register open, I turned to the one staff member who was restocking merchandise nearby and asked her to open a second register to alleviate the line. She immediately said she was about to, but I doubt it.

This location still has a ton of Christmas and Hanukkah decor at 80%, which brings it down to an okay deal because of how much everything is marked up here.

Ugh their curbside pickup is the absolute worst that I've ever seen. For some reason, I always have to spell my name 100 times and they can never find my order until at least 20 minutes has gone by. I don't understand why they offer pickup if it's going to be so awful.

Avoid this location at all costs!!! It's the worst Michael's I've ever been to, inside and staff wise.

Greeted with a nice hello but the star of the show was Mona in the framing department. She helped and did everything. Went above and beyond. Truly appreciated her help and speed! Go Mona!

Over the years, Michael's has definitely gone downhill as a place to buy craft supplies. Really, I would only go here if I needed fake flowers.

The store itself is huge, which makes it all the more confusing if you don't have basic craft and event supplies. Maybe I was just going to the wrong type of store, but they didn't have Mason jars or any type of small holders were cops. A lot of the stuff here just seemed rather cheap and will stand the test of time.

But like always, I've never seen as many fake flowers as when I come into a Michael's.

Always always use your 40% off coupons here. Clean and friendly employees here. I've only been to this one once but theorems here seem consistent with one's all-around when it comes to inventory