Medemerge

If there was an option for zero stars they'd get it.

Very rude, unprofessional, and loud staff. They talk about you in front of other patients and make you feel extremely uncomfortable.

Instead of helping, they gossip about your medical history.

They should all be fired. It's a shame that people in healthcare violate patients privacy rights every day and do not get penalized.

This place is staffed with the worst of the worst, doctors, nurses, PA's, and techs.

Be wary of this place. Go somewhere else, you'll never ever regret it.

Everyone that works here needs their medical privileges revoked and should never be allowed to ruin patients lives like this.

On top of this they see you for 5 seconds, give a diagnosis, and then push you out the door. They bill your insurance for what?

Very horrible care and service.

Shut this place down.

I was pleasantly surprised with my experience there recently, especially after reading other reviews. They were pretty quick for the amount of people who were there. The receptionist, doctors, and X-ray technician were all very nice snd efficient.
I didn't receive an access link for their patient portal but they called with my results. And the check out process could be improved. The doctor told me they'll give me a note for work and then left so I had to find someone to ask about the note before leaving.

Geez ... if you expect privacy while seeing a doctor or nurse don't go here. Very embarrassing to hear other private patient conversations through the curtains and they can hear yours. The staff refers to them as "rooms." LoL RWJ/StB couldn't afford walls and doors I guess. If I'd known I wouldn't have come here. So much for HIPA. Glad I didn't have anything too crazy to treat- it was a weekend and couldn't get to my primary. Called 10 minutes before arriving and told no wait but 'could change.' Waited 75 minutes to see Physician Assistant. After listening to the multiple patients' in curtain areas adjacent medical issues , I felt pretty good about my minor problem!!

I went to Medemerge on Friday to get some follow up tests and while there had them "put something" on a burn on my leg from the day before.

Instead of the usual private rooms, I was in a makeshift hospital/clinic type setting behind curtains, which would not have been a problem if the lady with COVID coughing up a lung with no damn mask on, wasn't right on the other side. Ask me how I know: the nurse told the man with her "we will show you how to make her comfortable, whole keeping yourself safe", WELL WHAT ABOUT KEEPING ME SAFE?

Also, and what led me to write this review is, I've had this bandage on my knee for TWO DAYS, covering it with plastic to shower etc. JUST so the ointment/medication they "put on the burn@ would work as long as it could, because they gave me nothing to take with me, and I see NONE OF IT WAS EVEN ON THE WOUND, BUT COMPLETELY UNDER IT!

Medemerge often annoys me when I go there, but this is damn ridiculous.

Tonight, I arrived with bad chest pain, dizziness and a bad headache. Jesenia was my nurse. She listened to my symptoms with genuine care and concern and relayed them well to the doctor. Dr. Hunter also took the time to listen to my concerns and run several tests to figure out what was going on. He prescribed me meds that I believe are helping. Finally, I called the next day with a followup concern and Jesenia happened to answer. She once again did a great job listening and immediately took care of the request.Thank you to Jesenia and Dr. Hunter for. your service.

Haha I'll be nice and just say you need new people in the front of this office because the doctors and the nurses are very pleasant and polite.. that's all I have to say is get a new front desk people and this place would get 5 stars every time.. I hope this helps others again get new front desk employees and this please is 5 stars potential facility.. thank you ..

Excellent healthcare and friendly staff. I have been there two times in the past two years. The wait time is unpredictable. If you go in assuming it will be better than an ER wait, you won't be disappointed. One time I received stitches on my leg and a couple of days ago for a severe wasp sting. Every time I received kind, caring, and friendly treatment. In fact, most recently, Bryna Greenspan (PA) had an amazing bedside manner. I felt listened to and she took the time to give me advice and clearly explained my treatment plan.

I've been here twice in the past month to get the antigen rapid coronavirus test. This place is run liked a well oiled machine. They are open 7 days a week including Christmas. They open at 8a but people start lining up outside only around 6a.
The line moves very fast and you just walk up and give your phone number and the staff will let you know when to return. ( They will say 1 hr, 2 hrs etc. and then they will ring your phone.) They only take people up to a certain time because they do such high volume testing. They were the first in the area to get the rapid tests.
The staff is so well versed in how long it will take that they call exactly when promised. You do not have to wait there but if it's only an hour then I suggest you do. Most people wait in their cars if it's a short time.
Everything is outside and everyone wears a mask and social distances 6 feet. Once called to get in line and then you just tell the person you've already registered and then they put you in another line which is very short and you go inside and give a photo ID and insurance info. Within a few minutes you are in their system co-pay or not. If you don't have insurance then it's around $175 for the rapid Covid test. Since it was my second time returning it went much faster because I was already in their system. Once that is done you just go outside around the back and there's a tent. Within minutes your name is called and there's a Doctor who will ask why you're there and what you need. I got a rapid Covid test,flu test, and a strep test within seconds. Some people have a sinus infection, or bronchitis or other symptoms. They treat everything. There are people there who speak Spanish for anyone who isn't proficient in English. The staff are all very nice.
Once finished within an hour. I received a phone call and text. Usually they only get a call if you're positive or a text if you're negative. The process seems complicated but it is very easy and the results are quick compared to CVS which is several days to get answers. I highly recommend this place if you don't have a permanent doctor or you need a quick rapid coronavirus test. They are located 1 block from RT 22 East on Washington Ave.
They do have a very large parking lot which gets filled quickly but people come and go all day long. If that is full there's parking across the street or right next-door in the abandoned business formerly the Willows parking lot.

Less then satisfactory experience lack of professional and communication will be going to new doctors office and will not recommend this place was told on one two many occasions I had no health coverage when I did Denied help for my hands and then told because I didn't go to them for help they can't sign to help me get my heath in order Do NOT GO HERE !

Do not come here for COVID testing

I've been a regular patient at medemerge most of my life. For most things, they are perfect. Excellent doctors, efficient staff, etc. I will continue to be a patient. But people need to know that coming here for a COVID test is a waste of time.

I showed up the morning of the 24th, only waited in line for about 30 minutes before being told that I couldn't be seen that day, but could be put on a waitlist, with the earliest call back being the 26th. Tests are hard to find, so I added myself to list. I isolated myself and prepared for a call back. I was sicker than I'd been in a years and did not want to be chasing COVID tests all over the place.

I called medemerge the morning of the 27th to see if they were calling people from the wait list yet and was told that they didn't have a wait list, that's not something they do, and if I want a test I'd have to wait for it there. I would have gladly waited for it on the 24th when I was there! Why not tell me upfront if you're out of tests for the day? Why create a fake wait list? I had been hunting for tests for two days, always thinking I would at least have this one eventually. When they told me, I burst into tears, I was so exhausted.

Turns out I do have COVID, something I probably could have found out sooner if I had wasted my time somewhere else.