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“Me and my boyfriend visited around 8 in the morning and while the restaurant was quite busy, our food came out very quickly!” in 2 reviews
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66 reviews
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1 star
- Aug 3, 2023
Can you give negative stars? Holy sh**! Ordering in the drive thru and inside is always a nightmare and takes a lifetime because the employees repeat back the wrong order despite having to say it over and over again. It's truly bizarre. Despite having to repeat the order 1000x be sure to double check the receipt because it will be wrong regardless.
Helpful 0Thanks 0Love this 0Oh no 0 - Jasmine N.San Diego, CA045Dec 30, 2023
Me and my boyfriend visited around 8 in the morning and while the restaurant was quite busy, our food came out very quickly! We ordered the sausage sandwich and bacon biscuit. Both came out satisfyingly warm, enough to melt the cheese! The caramel Frap came out delicious too. The manager tending to customers in the front was so friendly and helped fill my Starbucks cup with water! Super great experience. Really made our morning. Thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - Yesenia N.National City, CA302521094Jan 23, 2023
This location lately has become very inefficient with keeping up with customer service. Waiting over 10min when there was no line when you arrived is ridiculous. Customer service wasn't great the girl at the counter was eager to clock out and was very attentive and friendly to her family that was in lobby with her kids. Overall not a positive experience with the service and time management.
Helpful 0Thanks 0Love this 0Oh no 0 - Diana V.CA, CA033Mar 19, 2023
Line took FOREVER, the "manager" didn't know how to operate the rewards and just keep saying "I don't know, I don't know" so I had to order my food on the app while being at the drive thru.. AND WHEN WE FINALLY GOT OUR FOOD, THE MEAL CAME WITH LIKE 10 fries instead of the medium fries we ordered. We didn't want to go back and wait another 15 minutes for 4 cars again. HORRIBLE
Helpful 0Thanks 0Love this 0Oh no 0 - Manuel A.Chula Vista, San Diego, CA440195Sep 22, 2022
This McDonalds has got to be the worse. There is trash outside the parking lot and it's all McDonald's paper, cups, food, straws and additional trash that the wind has brought into parking lot. When a 3 yr old doesn't eat McNuggets n fries says ALOT! Seem food was old and dry. Staff didn't work as a team and orders were not made as ordered. It took me 10 minutes to get my Lg coke and no one was in line. Wow. Oh, and the burger had too much mayo. Yuck. Why complain when I know nothing would be done after seeing this crew at work.
Helpful 0Thanks 0Love this 0Oh no 0 - Leanne C.Chula Vista, CA02Jun 4, 2023
Omg. Do NOT go to McDonald's if you are on a Keto diet! I researched what fast food chains are keto friendly. It brought up McDonald's first. It told me how to order and what to order. So I went to pay via drive thru and was ASTOUNDED on the prices. The info given gave a completely different price. It said if not ordering bun/biscuit the price would be less. Not only was it regular price but they poured ketchup all over it!!!! NOT KETO FRIENDLY! Basically I paid $10 for 3 pieces of cheese over 3 burgers. I tried getting an explanation from manager who said regular price was correct. No price drop for no bun which is total opposite from what i was advised! SO DO NOT ORDER FROM MCDONALD'S IF ON KETO DIET NO MATTER WHATS BEING TOLD TO YOU! BK DOES IT MUCH BETTER!
Helpful 0Thanks 0Love this 0Oh no 0 - M C.Imperial Beach, CA01May 9, 2023
I ordered two sausage McMuffin and both of them were so tuff they felt like they were old and terrible I couldn't even chew it that was a total waste of money I definitely won't be going there again
Helpful 0Thanks 0Love this 0Oh no 0 - Alex D.San Diego, CA3510933May 20, 2022Updated review
Waited at the drive thru pick up window for a few minutes, figured everything would be a little fresh...nope! Fries old and stale, son won't even touch the nuggets there so dry, burger warm, not hot but warm.
Helpful 1Thanks 0Love this 0Oh no 0Oct 6, 2015Previous reviewFunny $hit! So I was going through the drive thru and ordered 2 Mc chicken sandwichs. My order was spot on, but when I opened them at work one sandwich had both bottoms and the other had both tops! I couldn't help but laugh.
- 63153739Sep 4, 2020
Ummm. It's McDonald's! The line was long. Despite having customers review their order on the screen, my order was still wrong. I asked for my food to be fresh and it was overcooked. I waited for a new order of fries and nuggets and it was better. The staff were nice as well as protected during the pandemic. All staff were wearing masks and gloves.
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