McDonald's

This place is Horrible! If you go here you can guarantee you will not receive what you ordered. The staff doesn't care obviously. Will never go here again.

McDonald's used to be decent food for a good price, now it's absolute garbage at a rip off price, at least at this location, where do they find these people to work there.

I ordered a happy meal small vanilla shake and a medium chocolate shakes. When I pulled up the girl handing me the food handed the shakes which were quite melted (but they were so busy so no big deal) however the small shake was not filled and was three different colors. I said I'm so sorry I ordered a vanilla shake ... She looked at me in disgusted and said that's what you got I said I'm sorry but look at the shake note sure why its grey and brown but I know its not vanilla ( my foster son only can get the vanilla so we know they are yellow mostly white looking. She said she didn't fill it.. I said yeah no problem, but can I please just get a new one. I have two kids sick at home waiting on these. I further said I'm not trying to be difficult but look, then again I showed her the shake and asked what that was she very rudely said have no idea we push a button and that's what comes out. I said Yeah but we can agree this is not correct, could I please get a vanilla one since that's what I paid for. She reluctantly went back to the shake machine, I watched her point to me while other workers used the machine she returned to the window saying machine was broken.. even though I saw others still making shakes. I said not sure why you are being so rude these are for my sick kids and I don't want to give them something with clearly other things in it especially not knowing what it is... she was so rude.. I get things happen , honestly no big deal but to be so incredibly rude and not try to fix it is such bad customer service. The Mcdonalds in Orange ma is my go too when my foster kids need a treat and all my kiddos want a special treat as well but this makes me not want to go there again. In the past if a shake order got wrong an employee would simply apoligize offer immediately to make it right or at least get someone who could fix or explain the situation. I have no idea if it was half chocolate and vanilla, if it was mold or something . Maybe she didn't know either but she was soooo beyond rude and it was like the more I was polite and not trying to be a pain she was just more rude. I did not get her name as I felt bad to be holding up the line anymore, I wished I had but she was young and had cool blue hair and a really horribly rude disposition.

Used to be good but lately I'm not sure what has happened but they cannot keep up. Waited in the drive through for 40 minutes today and when I finally got to the window they asked me to drive up and wait further. Then they messed up the entire order they gave me sausage instead of bacon, I hate sausage, and there was no hash brown. Finally I ordered my coffee extra extra and it was black no cream and no sugar. What were they doing in those 40 minutes? The place has plenty of staff. The staff is nice but at this point I'd prefer them to yell and degrade me as long as they can get the order right and on time.

Very nice exterior and Interior, you can tell it is a newer restaurant. Cool lay out. Cool wall designs and table designs. Plenty of spacing in the restaurant so you don't have to be too close to people. They deliver the food to your table here which is nice. The booths and lighting are quite nice. They don't let you get your ketchup yourself but that's reasonable. Overall the seating is the coolest feature. This one is definitely top tier. These fries are so damn good. The best nuggets I've had in a long time. Ketchup is fire tho. Lid dispenser for drinks is awesome. The employees are very nice. The food came out quick. The cheeseburgers are above average but not the best.

This has to be THE worst McDonald's I have ever been to. From messing up the orders, to the cold food when you do get it. The older man, who I think is a manager, spends more time playing around and joking with his teenage girl staff, than making sure they actually do their job correctly.

Do yourself a favor and travel the extra 5mins, if you really need fast food, to Wendy's or taco bell. This place is bad.

They always forget the fucking lettuce on the mc chicken so I definitely recommend checking your shot b4 leaving this is the 5 damn time I'm so fed up

Fast service and very polite employees most of the time they do tend to just throw the ingredients of the burger into the box instead of putting it together kind of annoying but what can you expect from mcdonalds.

Worst McDonalds ever visited, cold food (simple hamburger) and presented like a 3 year old put it up. AND, whatever happened to the all day breakfast?

Fast service. Good fast food. Gossipy manager and staff. This is a must read:

I waited on my order in an empty wait line area. The staff including the manager or whatever he was. They went on to talk about how much of a "B" one of their fellow employees are.

I walked up and leaned in and simple told them. "Listen, I heard your entire conversation and that's not appropriate.

Imagine if I was video taping you on my phone? Would you like the franchise owner seeing the that?". And I went on to say "I know you're going to say what a B when I leave. But you know I'm right".