Main Event West Chester

I arrived 11/11/23 in tow with my son and his brother to enjoy his birthday. Except we got the furthest thing from enjoyment!! The entire place is crowded with folks with bad attitudes, too-loud music, and very uninhibited. Bathrooms were very dirty with TP everywhere and smelling strongly of body odor and marijuana. Furthermore, my partner and I stood for 10 minutes to wait to get seated and almost an hour more to get our food. We call the manager. Of course, my hungry children's wings and burgers got sent to the wrong table. 5 minutes later. No, actually, the table was never in the kitchens system. Was given another complimentary plate of wings, and then a game card with an extra 75 points. Thanks very much! 30 minutes later, close to two hours after we sat down to eat-still haven't played a single game, our fussy two year old and our pissed 12 year old finally get their food.

It was hard to find our server to get to-go boxes. The games were pretty mediocre and clogged with a broken VR set and several out of order games.

All in all, if you're not coming for a birthday party and plan on leaving your kids with Dad while you have a few drinks with the other moms, I'd avoid this place like the plague. Food was OK according to the kiddos. The only thing that made it even slightly bearable was the free appetizers and comped meal. I'm sure any mother can agree with me that when you bring the kids out somewhere fun like this establishment that you're looking to have peace while the kids tire themselves out before bathtime. The last thing you want to do is delegate with management and staff to get your kids fed while they have a melt down that could rival baby Jack-Jack from Incredibles.

We had an excellent time. We arrived close
to closing and the gentleman gave us complimentary game of laser tag all the employees were pleasant and the place was clean overall a great experience. If we
Go to Cincy we will return.

This place is a SH*T HOLE. The bathrooms are worse than Walmart, half of the games are broken and you have no idea until you try and play them. They should have "out of order" signs on easily 3/4 of their games. DO NOT VISIT UNLESS YOU WANNA BE SERIOUSLY DISAPPOINTED AND DISGUSTED

So disappointed!, half the ball games didn't work, 4 hour wait for bowling, over an hour wait for one pizza (still waiting actually...), the place is disgustingly dirty. Only one stall in The bathroom had toilet paper, no soap, only a few sinks worked, and they were so dirty. The smell to even walk in was horrid. every sanitize station was empty.. I mentioned to the manager how dirty the bathrooms were and they needed attention and he just walked around me. Super disappointing my kids were waiting for this all week. We will be checking out other local arcades next time.
Pros: They had a good deal for Monday night games- and the staff working front areas and the tight rope course were kind and helpful. Decent amount of arcades

Located near Top Golf with a lot of different activities including bowling, arcade (small sized), mini rope course, laser tag, shuffle board, a little restaurant. We opted for bowling which was $4/person shoes + $8/person for 1 hour of bowling for Sunday evening (prices differ based on time of day). Not too bad pricing wise and bowling alley was really colorful for late night bowling. You are limited 5 people per lane. The arcade area is pretty small (I'd recommend Round 1 if you're wanting a bigger arcade). Overall a good spot to hang out with lots of different activity options.

This place is a joke. Terrible service, most games didn't work, kids fighting each other to the point the police had to be called.

if you decide to have your kids bd party here (because limited options) go with the basic package. Every extra is over promised and under delivered. typical sales gimmicks that are not delivered. slowest service, under staffed and under trained

Pretty decent place. Me and a group of friends visited this weekend and we were there for a couple hours bowling and just drinking. Nice atmosphere and me and the wife will definitely come again with just us and the kids.

NEVER GO HERE! Just left here, we hit the jackpot for one thousand tickets and then they proceed to cut the power off to the building before the machine could register it. And when we went to the counter all they did was give us our 8 credits back for the game, Not to mention their customer service associate COMPLETELY blowing me off and leaving after "helping" me, worst, most rude customer service I've ever experienced, this is absolutely unacceptable and we will NOT be coming back here, you lost a customer for life. This is so horrendously atrocious and I am absolutely speechless. I'm very disappointed

Very small arcade and expensive considering what you have access to. I recommend Scene 75; it's not as nice to look at but there is a ton more games and things to do there.