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Highlights from the Business
Eco-friendly
Pet friendly
Satisfaction guaranteed
Fixed pricing
9 years in business
Certified professionals
Photos & videos
Services Offered
Verified by Business
Review Highlights
“Victor told me on the phone that I would be "wowed," and - because I'm an eternal pessimist - I was still skeptical.” in 8 reviews
“I've been looking for a company that actually lives up to the claim of doing a deep clean every time.” in 5 reviews
“BUT WHEN I GOT HOME I was truly blown away by the thorough, immaculate, and thoughtful way that everything was done.” in 4 reviews
About the Business
Business owner information
Victor M.
Incredible Offer: Get 20% Off Your First House Cleaning with Maid Cleaning! Code: WEDNESDAY20OFF Looking for a spotless home without the hassle? Look no further! At Maid Cleaning, we're excited to offer a limited-time discount to all new customers. Enjoy an amazing 20% off on your first house cleaning! Our dedicated team of professionals is committed to delivering exceptional cleaning services tailored to your unique needs. With meticulous attention to detail and outstanding customer service, we guarantee a seamless and stress-free experience. Whether you need a one-time deep clean or regular maintenance, our skilled cleaners use top-notch tools and eco-friendly products to leave your home immaculate and fresh. Transform your living space into a pristine sanctuary, allowing you to relax and enjoy the comforts of a clean and organized home. Don't miss out on this incredible opportunity to save on your first house cleaning! Book now through our website! Discover the Maid Cleaning difference today and experience the joy of a professionally cleaned home. Claim your 20% discount now and let us make your home shine! Your satisfaction is our top priority. Trust Maid Cleaning for an exceptional cleaning experience at an unbeatable price. Book now and enjoy the luxury of a pristine home! Discount Policy: 20% off only on Wednesdays, for new customers, not applicable to recurring clients, only on their first service, not valid on any other day.
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Recommended Reviews
Overall rating
72 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Lucie R.Nashville, TN215Oct 8, 2023
I have used this service and excited to use them again. They were incredibly thorough and felt like the service was 5 stars, definitely feel like it was a true deep clean and felt that pricing was fair. Highly recommend so far!
Helpful 0Thanks 0Love this 0Oh no 0 - Rachel M.Nashville, TN185552Aug 5, 2021
They are AMAZING. I've been using them for over a year and each time they leave my house spotless. Their attention to detail is next-level. Once we tried out another (slightly cheaper) service, and they didn't even come close to the professionalism of Maid Cleaning. In the end, you get what you pay for and much more.
Helpful 2Thanks 0Love this 0Oh no 0 - Vickie Y.Nashville, TN105747Aug 20, 2018
I had an empty house cleaned. The maids did such a bad job that I had to reclean the whole place! Simple things like a mark on a cabinet was left. I wiped it off easily with a wet rag. I did get a discount, but the head maid and owner acted as though it was my fault. I was told it was probably the painters fault, but they were finished. No one else came in to do work. I love supporting local businesses, but this was a great waste of money.
The owner of this business keeps contacting me after I wrote this review. I find that unprofessional. The owner is still contacting me and making excuses for my photos, which showed a bad job on their part and I remedied quickly with little work.Helpful 6Thanks 0Love this 0Oh no 0Business owner information
Victor V.
Aug 20, 2018
Dear Vickie
We're very sorry to hear that our service was up to standards. We wish we'd heard from you sooner. However, we want to clarify some points about your unfair review.
We had a problem to remember this service, was more of two months ago (06/14).
We send you a team of 3 cleaners, and they expended 3 hours cleaning your home a total time of nine work hours, it is an excellent service time if we consider that your home has 1200 sq ft.
As you mentioned a group of painters visited and worked on the house after we finished the job, as everybody knows the painters are not the cleanest and most careful workers. That was the reason that our job was damage and produce this issues.
As you informed us:
“ I have painters unexpectedly coming tomorrow. “
Our service includes a Quality Manager supervision to confirm the job was finished with the high-quality standards, our +280 reviews (Yelp, Google, Facebook, etc.) speak for themselves.
The Quality Manager validated the service without any issue reported it was before the painters arrived. Unfortunately, you didn't have the opportunity to check the house before the painters came.
We are surprised that you mentioned in your review that our cleaners "Did such a bad job" according to our conversation records you mentioned:
"Your crew did a great job, but they missed a few things."
However, our highest priority is the customer satisfaction, and our service has 100% Satisfaction Warranty!
We honored our promise of happiness with you, no matter what someone else damaged our work.
We offered you back the same day and re-cleaning the house for free. Unfortunately, you rejected the offer because you were too rushed.
We always try to make happy our customers, and we gave you an extra discount of 10% plus 20% of the original promotion, giving a total of 30% Off.
About the photographs that you uploaded:
-The cabinet is not dirty, It is a bad job from your painter, the old paint layer was not covered correctly giving an effect of dirt stains.
-The tub looks very clean, and more if we consider the layers of mold that we removed, additional the tub and seal are old, and the black lines are part of the old and damaged tile seal, looks like mold and it is impossible to be removed.
We still want to help you, and we are trying to contact you to remediate this issue again. Unfortunately, you didn't respond to us. Please contact us at info@maidcleaningnashville.com or call us at 615 290-5566
As you mention, we are a local family business and this type of unfair reviews affect us, our credibility is the most important and we always try to do the right thing for our clients and our partners, eleven families depend on us and we are committed to maintaining our intact reputation.
Thanks again for your business.
Victor - Donovan S.Downtown, Nashville, TN9212Apr 29, 2021
I went through a few other companies before finding Nashville Maids and they are by far the best! Always leave my house feeling excellent and brand new. Staff is always friendly!
Helpful 1Thanks 0Love this 2Oh no 0 - Nick W.Denver, CO2402Dec 11, 2020
Extremely detailed. Worth the $. You can try other cleaning services but this is the top!
Helpful 1Thanks 0Love this 0Oh no 0 - Mikaela R.Nashville, TN18168Feb 4, 2019
Wow! We have used home cleaning services across Dallas, Minneapolis and now Nashville, and we have NEVER experienced as thorough a cleaning as Maid Cleaning Nashville provided. The price is high for their service, so you should be prepared for that. However, we have learned that you typically get what you pay for, and Maid Cleaning exceeded our expectations.
The cleaners arrived early, and then the Manager, Yisell, came to do a walk through and ensure we were satisfied with the service. We are signing up for the monthly rotation because one cleaning/month with them is WAY better than 2 cleanings/month with some other companies we have tried.
Thank you to Team A! You two were fabulous!Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Victor V.
Feb 5, 2019
Thanks Mikaela for your feedback, we will be working to keep the quality on all future cleaning services.
- Reagan W.Nashville, TN021Dec 31, 2018Purchased a Yelp Deal
I relied on the awesome reviews and booked this crew in April 2018. I'm amazed with the reviews, in retrospect. They did an "okay" cleaning, with much supervision on my part; they're nowhere near stellar. I had to ask them to move footstools and vacuum under them, so if you think that is 5-star and/or detailed, so be it. The window sills were not cleaned, the tops of things not dusted, and a lot of random remains that should have been routine. Forget about vacuuming under the bed, cleaning baseboards, or dusting the tops of pictures (let alone the backs of them, as would be done in detailed cleaning).
We had a fee all worked out that involved NOT cleaning three rooms in exchange for cleaning a simple screened-in porch, and that had to be haggled over afterwards! I generously tipped them $30 in advance (my mistake!), and I'd retract it in a heartbeat if I could. Hovering over a crew is not tip-worthy.
Go with someone else for a lot less money. They are not the detailed cleaner they claim to be.Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Victor V.
Jan 1, 2019
Thanks, Reagan for your feedback.
We are very sorry to hear that you are not satisfied with our service (more of 8 months ago).
As you mentioned we cleaned your home 8 months ago, during all this time we renovated the staff and we are working every day to keep an excellent customer satisfaction, our more of 200 5-star reviews (all social platforms ) shows that we keep a high-quality service and customer satisfaction. Our service has 100% satisfaction 24hrs warranty, unfortunately, your appointment was 8 months ago and are out our warrant. However, we want to change your opinion about our service.
Please give us chance to serve you again, If you are interested please contact us at
Info@maidcleaningnashville.com or call us at (615) 290-5566, we will be happy to assist you.
Thanks again your business and have a fantastic new year. - Sarah F.Westport, CT2902Oct 27, 2021
Extremely impressed with the quality of service we received. The attention to detail was incredible. We had team H, which consisted of Maria and Silvia. Will definitely be using this company again!
Helpful 1Thanks 0Love this 0Oh no 0 - Anapaula C.Miami, FL224173Oct 16, 2018
I recently moved out of Nashville and needed a deep and thorough move out cleaning service . I needed to make sure the house I rented was spotless ...I was extremely pleased with the high cleaning standards Maid Cleaning Nashville delivered. The house never looked so clean and the landlord was very pleased ! Thank you or your help
And for making my life easy .Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Victor V.
Dec 22, 2018
Thanks Anapaula for your review.
- Christopher D.Nashville, TN12Mar 1, 2019
I booked with Maid Cleaning Nashville based on their amazing reviews, and though I already had very high expectations, I can truly say that their service exceeded those expectations. The booking process was easy and seamless through their website, and the crew arrived at 8:15am on my scheduled date (even though their arrival window was 8am-10am). Emely and Madelyn were extremely sweet and professional, and immediately showed affection for my pets, which really put me at ease. They asked a few questions about the house, I showed them around, and that was that.
BUT WHEN I GOT HOME I was truly blown away by the thorough, immaculate, and thoughtful way that everything was done. I did buy the upgraded "Pre Sale Package," which increases the price a little bit, but includes a lot of upgrades, like windows, deep cleaning the refrigerator & oven (both of which look brand new now), and many many more upgrades. Even though I am not selling my house, I wanted this extra level of cleaning. It was definitely worth it!
I have had many professional cleanings, and this was the very very best. By a mile. I am still finding things that they cleaned or polished that I didn't even notice when I first got home, and it's those details (big and small) that have really made the difference for me, and why I am writing this review today.
Additionally, and equally as important, the customer service is exemplary. I spoke with Victor at the main office a few times, and he was very responsive and courteous, and really, his goal, and the goal of everyone with Maid Cleaning Nashville, is to ensure the customer is happy.
Please read the other Yelp reviews, read the Google reviews, do your homework. But I am testament to their incredible work. I am absolutely going to be a repeat customer.Helpful 1Thanks 0Love this 0Oh no 0