Review Highlights
“The rooms were clean, nicely furnished, and the condo extremely spacious for our family.” in 3 reviews
“I was impressed by the number and quality of cookware and houseware items that came with the unit.” in 3 reviews
“They offer a cleaning and replenish for $145 or you can self-clean it yourself (they have a vacuum and broom in the downstair closet near the wash room).” in 2 reviews
Location & Hours
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Amenities and More
About the Business
Magic Village Resort celebrates the luxury lifestyle, in a unique location, enabling family and friends to vacation together, offering all the services and facilities of a resort, with the comfort and privacy of a vacation home. Located only a mile from Disney's Animal Kingdom, with 180 houses, 3 and 4 suites, exclusive services, privacy and comfort, Magic Village ensures a great vacation experience with every possible convenience: 24 hours front desk, multilingual staff, concierge services, home cleaning, business center, fitness center, restaurant, pool, free wi-fi, parking and much more!
Ask the Community
Q:
Would I be able to invite people not staying the night. And are the walls thin that if we where to play music it will disrupt the people near us?
A:
Hi, Nathalie. You can invite friends to come over and visit you, but we follow the police not allowing loud music after 10 pm, respecting the local laws… more
Karen Y., Business Manager4 years ago
Recommended Reviews
Overall rating
24 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Kris J.Beverly Hills, CA2653Apr 6, 2017
I typically prefer a Four Seasons, but lately I have been staying at more places that have a full kitchen. The pics looked great for Magic Village, so I thought why not? The room is dirty, dead bugs on the floor upon arrival, the windows are really dirty, it reeks of SMOKE, there aren't any wash cloths to wash your face with, the outlets don't work in any of the bathrooms, (I have a 4 bedroom unit) , the restaurant closes at sundown, (it's a big deal if you are on West Coast time) I can hear the neighbors all throughout the night, the pool closes at 8, the decor is cheaply made and just not nice, the maid service is a joke, etc.... The cleaning service didn't take the trash out, didn't change the sheets, and left the hairdryer in the middle of the floor. (because it wouldn't work in the bathroom) It certainly wasn't worth the $85 cleaning fee!! I will say the front desk was nice, the repairman seems friendly, and the wifi works. The parks seem close, but the traffic makes it a good 30-40 minute drive. I would not recommend this location!!
Helpful 1Thanks 0Love this 1Oh no 0 - 4244241458Jul 7, 2022
Looks sketchy in the daylight, but was a nice place inside.
Check in was easy. Staff at front desk was nice and helpful.
We made reservations thru Airbnb. A few issues during our 2 night, 3 day visit: AC didn't work properly, horrible coffee, ice maker in refrigerator didn't work, refrigerator filter was out, we had to pay a cleaning fee but clean up and do laundry before we left.
Was a quiet sleep, but I was exhausted from driving so.....
The pool was warm, not a way to cool off anywhere on a hot day. Also was told that it was $100/day to use the pool!!!! We didn't pay, but it wasn't advertised as costing more, so.....
I probably be back here.Helpful 5Thanks 0Love this 5Oh no 0 - 46259271Apr 3, 2021
Overall the pictures are a lie. It's very spacious for a party of 8 however very dirty. The reviews are pretty honest and the hotel just needs a deep cleaning. Our rugs and some linings just smelled a little weird.
We asked for extra toilet paper and the receptionist advised us there was an extra charge... ok.
I asked for extra towels and never received them.
150 cleaning fee and resort fee was added in the end.
Eh I wouldn't stay here again based on how dirty things were.Helpful 1Thanks 0Love this 0Oh no 0 - Kristen M.Santa Ana, CA233932May 15, 2022
Before you book, please know that this is more of a house rental than a hotel.
We just stayed here for 5 nights and the 6 of us loved it. We made a reservation back in November and we had no problem with check in. We stayed at a 4 bedroom, 4.5 bathroom villa. Every room was cleaned and well-prepped for us. They offer a cleaning and replenish for $145 or you can self-clean it yourself (they have a vacuum and broom in the downstair closet near the wash room). They give you the one full roll of toilet paper for each bathroom, they give you dish soap (under kitchen sink), a small pack of laundry detergent, and bathroom essentials (shampoo, conditioner, bar soap, body soap). After that, they will charge for any extras. We didn't have a problem with this and we had already planned on going to Walmart down the street to grab some items that we couldn't put in our carry-on luggage.
We had two issues with the house. When we first arrived, the a/c was not working. I called front desk and they sent someone out within 30 minutes. It was an easy fix and all he had to do was drain the tank. On our third day, one of the showers didn't want to drain and we had little bugs come up. We called the front desk again and maintenance came out even faster and fixed the issue within an hour.
The front desk is 24/7 on weekends and 6am - 11pm on weekdays. We weren't able to check out with the front desk because we had to leave to the airport by 4am on a Tuesday but I left the keys on the kitchen counter with a note and emailed the front desk letting them know what time we were out of the house. They had a response for me as soon as I landed back to CA.
The area is close to many food options and they also have a restaurant on property. They're also pretty close to all the Walt Disney World parks between an 8 to 16 minute drive each time (Magic Kingdom being the farthest).
I would definitely recommend this place to anyone who's not bothered by the idea of a house rental.Helpful 0Thanks 0Love this 0Oh no 0 - Reeyaz K.Tracy, CA04Jul 23, 2021
Ok this place is nice and clean but management sucks
1. We called to tell them there was roaches they said they were coming but they never did
2. We wanted to get some new towels they told us we have wash our own towels. Hello I am here on vacation don't want to buy cleaning supplies
3. Pool closes whenever they want to but people are in it until 11pm. When asked they did not had anything g to say
Many many more issuesHelpful 1Thanks 0Love this 0Oh no 1 - Monique M.Journal Square, Jersey City, NJ02Jul 23, 2023
The last time I stayed here (2021) it was still Covid so there was a no cleaning during stay policy which was understandable. This time there is a fee of $147 to have someone come to clean the room which is appalling given all the money that was spent to stay here. Even motels offer free cleaning during the stay. One of the listed services was daily housekeeping maybe in parenthesis it should have additional fee because it's definitely not free) They don't even give you new tissue, towels nothing. There is also a $250 cleaning fee but that's used to clean the room after check out like an air bnb. How do you charge all this money to stay here but the basic amenity of cleaning for free is out of the question. This is my last time staying here for sure. When you are on vacation you want the luxury to relax and have the service of cleaning taken care of it's really outrageous they want you to pay!
Helpful 0Thanks 0Love this 0Oh no 1 - D G.San Diego, CA08023Jun 28, 2021
First of all, I want to say that this property is really beautiful. But it has a MAJOR problem: the management.
At check-in they asked for extra $50 to get the room 1 hour before the check-in time (which we paid, even tough there were a lot of empty/ready rooms). The first room we got smelled like sweat, so we requested a different room. The check-in lady wasn't happy to do this, she was in a very bad mood. Also, they are skimping on the dumbest items. For example, we stayed for 11 nights and they would not replenish toilet paper, paper towels, hand soap, shampoo, etc. They charge you if you need to order more... so if you stay 1 night or 2 weeks, they don't care. It's illogical. I have never stayed at time-share that does this. Marriott's, Sheraton's and others even give you complimentary coffee, toiletries, guest activities and other extras.
On the other hand, the TV only has 4 channels (really bad ones) and the whole villa's carpet (which is white) is very stained and looked super dirty.
Also, our kitchen was missing a lot of items (not enough silverware, no sharp knives, no oven mittens). I requested repeatedly for this items but I never got them.
This would be a great option with the right management, it has lots of potential. Until that gets better, stay somewhere else.Helpful 2Thanks 0Love this 0Oh no 0 - 4914232196Apr 24, 2017
I stayed in a luxurious two-story, four bedroom condo which was immaculate and very relaxing. It would easily accommodate eight people.
The beds and linens are fabulous. Sofas are modern and comfortable. The decor is South Florida Art Deco, very sleek.
All rooms are suites and have their own bath and television/alarm clock. No hot tub. The bedrooms in my unit consisted of two king master suites, one with furnished terrace and two twin suites one with unfurnished terrace. The terrace off the upstairs master suite was nice but the view was right into another complex.
Speakers for outdoor music would have been perfect.
Dishes, wine glasses, plenty of cooking utensils (Bowls, Pots, Pans) and a nice gas Brinkman BBQ made food preparation a breeze. The outdoor table is great for outside dining and seats a crowd. Bring your own groceries, condiment/seasonings and paper products.
I did buy aluminum foil from the front desk and it was reasonably priced.
They have a list of misc. items available for purchase.
There is a washer/dryer in your unit, which is nice for extended vacation.
There is no daily cleaning or refilling of bath items. One small bar soap and one roll of toilet tissue is all you get for each bath so bring some extra. No wash clothes in the unit, which I thought was a little odd. We had plenty of hand and bath towels, beach towels and extra blankets. Bring some spray cleaner for your counter tops/tables too if you plan to cook. There was a roll of paper towels in the kitchen. Maid service is extra $$ during your stay if you request it. There is $150 cleaning charge for when you leave regardless. They ask that you take out your own trash. There is no ice available except for the refrigerator/freezer ice maker in your unit which was turned off when we got there. So check when you first arrive.
We had to go buy ice from a convenience store down the street.
Complex is still under construction. No scenery at all.
Bring any sodas, crackers etc. because this is NOT a hotel with snack machines. The pool is pretty and outdoor/heated which made for comfortable swimming. Nice pool chairs with cushions. They had the Cabana double lounge chairs with canopies too. Love those. No coolers allowed. You can order from the restaurant at the pool.
There is no bar, the restaurant is small but looks nice. The pool and restaurant close at dusk.
The surrounding area is run down. We took our bikes, but the sidewalk/bike path ends at the property line.
Disney World is close by 3-5 miles. One daily shuttle with pick up @ 10 am return @ 10 pm and must be scheduled a day prior.
I really liked the upscale and spacious feel of the condo, downside was the lack of a lake or any kind of view.
Watch for Hidden Fees.Helpful 7Thanks 0Love this 7Oh no 0Business owner information
Karen Y.
Jun 8, 2018
Thank you for taking time to provide a detailed feedback about your stay, Elizabeth! It is great to know that you have enjoyed our villa structure and our social areas including the pool area and restaurant. As you mentioned we provide a welcome kit with amenities for the initial need for the stay. The cleaning service during the stay is provided upon request and has a fee. The only taxes we charge are the sales, tourism, and the departure cleaning fee upon check-out. We will work with our partners to make sure our communication regarding the fees is clear and transparent in their booking process. We hope to welcome you back very soon!
- Jojo M.Los Angeles, CA43517094May 9, 2021
We had an excellent stay. The rooms were clean, nicely furnished, and the condo extremely spacious for our family. Overall, it was an incredible value and much more relaxing than staying at a hotel for a week.
Helpful 1Thanks 0Love this 0Oh no 0 - Don D.Newport Beach, CA653118Jan 11, 2020
This is a fabulous property with so much potential but poor service drags it down. Value-check. Aesthetics-check. Location-check. But service levels-boo! We rented 2 Super nice 4 bedroom condos with all the necessary basics for a family trip to attend a wedding. Pool was cold despite being told it was heated. Jacuzzi was even colder! When we complained, the front desk informed us that maintenance said they checked and the jacuzzi was 95 degrees. It was more like 65 degrees. Finally, they admitted that the heater was broken. TV remotes needed new batteries but multiple requests to have them fixed went unanswered so the nice flat screen TVs were worthless to us.
Helpful 2Thanks 0Love this 0Oh no 0 - Robert W.Celebration, FL32179Jun 9, 2020
All in all this place is absolutely beautiful and well kept. The maintenance staff does a superior job on keeping everything in excellent condition. It feels amazing being here and I am a little saddened that tomorrow is checkout.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Karen Y.
Jun 11, 2020
We appreciate your feedback and recommendation, Robert. Your comments make ou team motivated to provide the best product quality and services. We look forward to hosting you and your family back here, at your home in Orlando!
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