Review Highlights
“It was so awesome to visit the first Lululemon store and to visit the place where it all started, in Canada!” in 2 reviews
“Katrina was quick to act and ensure me that Lululemon stands behind the quality of their product 100% and offered to switch out the item for something new of equal value.” in 2 reviews
“Went in with a pair of shorts that had the seem separated at the bottom of the pocket and they warrantied without question!” in 2 reviews
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31 reviews
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- Hillary H.Cupertino, CA411638Aug 16, 2023
No one picks up the phone at this location. Tried calling over a period of two hours to inquire about an item's availability. Either this location is understaffed or the employees are neglecting their job responsibilities.
Helpful 2Thanks 0Love this 0Oh no 1 - Jaxon P.Kitsilano, Vancouver, Canada04Mar 16, 2023
Amazing employees all super friendly and very helpful. Went in with a pair of shorts that had the seem separated at the bottom of the pocket and they warrantied without question! Employees were great! One of the best lulus I have been too!
Helpful 0Thanks 0Love this 0Oh no 0 - Oct 10, 2018
Two guy friends and I stopped by here on a Saturday afternoon. We had previously been at Kitsilano Beach and this store was within walking distance. It was pretty big and well set-up, with a men's section and a women's section, connected by a short walkway.
While I didn't buy anything myself, my friends and I spent about an hour browsing and trying things on (one my friends did end up buying a few items). The staff in the women's section were polite and helpful, and there was no wait for the dressing rooms. The men's section was a bit less busy, and the employees on that side seemed very attentive and friendly. On both sides, the employees offered to look for additional sizes/colors in the back, since sometimes not all sizes were available on the floor.
The store was clean and there was a water fountain with cups available. Overall, a nice place to do some shopping if you're in the area.Helpful 0Thanks 0Love this 0Oh no 0 - Aug 17, 2017Updated review
The very first lululemon store just got even bigger and better! They expanded to the space next to them to have more clothes, fitting rooms, and space for activities. Probably the biggest lululemon there is. The old space is now the men's section and the new space is the women's section, upstairs is their events area where they can do yoga and other community events. They're eco-friendly too.
Kitsilano is a cool neighborhood in and of itself. Since their re-opening in August 2017, they were selling limited edition Kitsilano tanks and shirts which sold out during SeaWheeze weekend.
They have shelves upon shelves and racks upon racks of colorful lululemon gear. It's like being in heaven for me. A wide variety in one space. The other nice thing is if you are an athlete or a fitness instructor, you get a discount (at all lululemon stores). Employees are nice and they don't follow you around.Helpful 5Thanks 0Love this 5Oh no 0Aug 11, 2014Previous reviewHow many times can I write how much I love Lululemon? I think every Lululemon review I've done so far has "I love Lululemon" or "I'm a fan of Lululemon". But it's true. Instead of looking up and visiting landmarks and touristy spots in Vancouver, I went to the Lab and this store. This is only their first store ever. Lululemon Mecca!!!
The area reminds me of Portland. Residential area then quaint little stores and cafés around it. There's tasteful graffiti on the store's wall outside. It's close to the beach.
I easily spent a few hundred bucks here. They had items I like not available in my size back in the US. Some items we don't even have in the US so, I got those too.
The ladies working here are great. Brooke was the one helping me out. I kept her real busy. "Cathy, you found more neat stuff!"
I spent close to 2 hours in this store. Not that it's huge. There's just something about Lululemon that's got me hypnotized. Love love love Lululemon!!! - Natasha L.Knight, Vancouver, Canada813Jun 18, 2022
I love lululemon and consider the price of their pieces reasonable considering g the level of quality assurance they provide. I wanted to mention the particularly fantastic customer service I received from Lorenzo yesterday at this store, he was kind, helpful and genuine. Thank you for fantastic and speedy service!
Helpful 0Thanks 0Love this 0Oh no 0 - Malia H.Honolulu, HI695836127700Aug 14, 2017
Did you know this was THE first lululemon location? Taken moment of silence please.
This store was closed when I checked yelp before my trip, but found out that they recently renovated the whole store and they opened a few days before I visited. This location is huge. It's really bright and airy on the women's' side with mannequins in various yoga positions sporting the latest apparel. They have tons of styles and inventory at this location.
Their men's side is way huger than most stores and it seems like an entirely different store. There is a store entrance on each side. There is a couch on the women's side to chill on. Educators were friendly and super nice store to visit if you're in Kitsilano!
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Lululemon store,
airy, beautiful and bright
First store that opened.Helpful 1Thanks 0Love this 4Oh no 0 - Georgette G.Kitsilano, Vancouver, Canada81Feb 11, 2018
I'm writing this because, although I have shopped at Lulu on 4th since they opened, and I like their gear and wear it, today I had an unpleasant experience.
One of the clerks came up and asked, with an expressionless face and voice, but with a slight emphasis on "you": "What brings you here today?" It seems innocuous but felt rude. As though I had to explain my presence. I suddenly felt unwelcome. Was it my grey hair, my jeans? In any case I left the store. It may be a while before I return.Helpful 2Thanks 0Love this 0Oh no 1 - Shruti P.Cerritos, CA257103239Jan 30, 2020
I LOVE LULULEMON!! I believe that their tights and apparel last such a long time and I love the quality! It was so awesome to visit the first Lululemon store and to visit the place where it all started, in Canada! I obviously had to come to the first store and purchase items! It's such a fun place to visit for my Lululemon lovers!
Helpful 0Thanks 0Love this 0Oh no 0 - 28550402Sep 15, 2017
Into the store originale of the franchise with the fam; the customer service is just magnificent, and the men's section seems to be more extensive than those of other stores around. The fact that they have an athletic area is pretty neat, and I can see why other brands have tried so desperately to copy the business model of LLL (although, hopefully not the shear pants and commentary by senior leadership). Wife being a pilates instructor drives me to the store to buy sundry articles for gifts and occasions; it isn't cheap, but I've been told the quality of material is high, the service and return policies are top notch, and the happiness factor is out of this world. Can't ask for much more than that.
Helpful 0Thanks 0Love this 0Oh no 0 - Gordon M.White Rock, Canada04Dec 24, 2019
Ordered a Christmas gift online. Received email receipt. The item never arrived and when I checked online the order had been cancelled.
Helpful 1Thanks 0Love this 0Oh no 1
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