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Review Highlights
“Importantly, it is pointed out that if not for the ads and the base of the newspaper, there would be no Internet website of LATimes.” in 10 reviews
“I ended up paying for the Sunday edition and started receiving the newspaper promptly.” in 10 reviews
“Thank you for all you do for the cause of integrity in your reporting.” in 9 reviews
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- Miranda W.San Francisco, CA0410Dec 14, 2024
bad very bad not worth the subscription very horrible all around its $16 a month for bad
Helpful 0Thanks 0Love this 0Oh no 0 - Charles P.Santa Monica, CA01710Nov 12, 2024
It is not delivered on time at my home and is a horror story to read on- line as I am trying to do while on the road.
Also, it now is loaded with grammatical and spelling errors!Helpful 0Thanks 0Love this 0Oh no 0 - Eh O.Mosier, OR0572Oct 24, 2024
In a word, spineless.
Not much more can say. I read, or rather, used to, the online version.Helpful 0Thanks 0Love this 0Oh no 0 - Jesse A.Whittier, CA0130Sep 5, 2024
It's a very liberal news source. I don't take it very seriously. The only reason I subscribe to the LA Times is because of the Sports Section, excellent news! I usually read the Sports section and trash the rest.
It would be great if I could be charged just for the Sports section.Helpful 0Thanks 0Love this 0Oh no 0 - Josh M.Los Angeles, CA531372Aug 15, 2024
I canceled my subscription over a year ago as the delivery of the hard copy paper was so unreliable. I started up again as I'm interested in election coverage. I paid a week ago. Every day, I'm told the paper will be delivered and it STILL hasn't showed up. I'm currently on hold again, just trying to get what I paid for. Customer service is awful. Long holds. Non-responsive. Mis-information. It's so depressing. Now, I just want to cancel it.
Helpful 0Thanks 0Love this 0Oh no 0 - s r.Santa Clarita, CA1200May 31, 2024Updated review
I have been getting this paper, daily and Sunday for years. But at present, I would give this paper a zero, and it's so-called customer service in the Philippines less than a zero if possible. I never got an email billing with the recent horrendous price increase of more than $300 for two months a few months ago. No surprise that they stopped billing with such a ridiculous price increase with a decrease in quality, but then got dunning calls from the Philippines about my subscription expiring. After discussing the matter recently with someone presumably in the Philippines with whom I had difficulty understanding and agreeing to a reduced rate, I never got a billing by email, though I was assured a new bill would appear with a reduced rate. Then, when I got yet another call telling me it was expiring I contacted the 213 number which turned out to be in the Philippines, no surprise. Not only were they not willing to comply with the reduced rate, they then upped it again. I have cancelled yet people in the Philippines seem to be placing more calls to warn of my subscription expiring. Obviously, the Philippines customer service center has no morals or regulation and when requested to transfer to someone in the US that can be properly understood or is to abide by US laws, they refuse.
Although a thin paper with little news, they are now charging about 4$ retail for the daily. No one is going to pay this. As they have charged subscribers for the stupid premium in additional to the paper, and is just a magazine type advertisement for $5 in multiple issuances just to inflate the subscription for no value, I cannot imagine they will last. No one should subscribe to this worthless rag.
I hope the owner loses a lot of money for his inept handling of what used to be decent paper, running it into the ground and firing many valuable reporters. The owner should stay in the medical field and not mess up useful journalism, even though he stupidly paid an inflated price. Now the consumers are severely damaged by his ineptitude.Helpful 0Thanks 0Love this 0Oh no 0Apr 26, 2024Previous reviewIt is truly unfortunate that the owner cannot make a profit without ripping off customers. Not only has the content deteriorated significantly with so many reporters fired. Now I got a call that my subscription (which is only intermittently delivered on a regular basis) that I had not paid my bill, and it was almost $200 past due and the new bill would cost more than $300 for two months, which seems like a retail price to me. I never got a last bill, or I would have instantly responded as it being ludicrous. Also, these ridiculous premium issues for $5 each are just advertising and are worthless when I seek the news and just a brazen attempt to inflate the price. It is very, very disappointing to see the continual decline and attempt to rip off customers.
- Sean K.Los Angeles, CA9524May 7, 2024
My experience with the LA Times delivery service was beyond disappointing. Despite signing up for an 8-week subscription, I received only half the deliveries I paid for. After multiple calls and promises of resolution, I was billed double for the following 3 months without authorization. When I demanded a refund, I was told a credit was applied for future subscriptions, which I had no intention of pursuing. Frustrated and feeling cheated, I cancelled my subscription. Save yourself the trouble and steer clear of this unreliable service.
Helpful 0Thanks 0Love this 0Oh no 0 - Jasmine T.Beverly Hills, CA1242May 2, 2024
Most of their articles/news are editorials. The opinions of the "journalists" ooze through--sometimes it seems like they didn't even bother to try. They forgot real journalists provide the facts and allow the people to make their own interpretations. And provide balanced facts not facts based on their own biases. Most of the articles are filled with their opinions and biased beliefs. If you're looking for news, go somewhere else. Too bad I can't give zero stars.
Helpful 0Thanks 0Love this 0Oh no 0 - Daddy's S.Los Angeles, CA0312May 2, 2024
No stars
They only delivered 1 paper in 3 months
Keep charging my card and extend my service to cover Sunday papers they never delivered
Not a fated community and I live on a corner
No excuse for no delivery
They collected money for a product they did not deliver and did not refund accordinglyHelpful 0Thanks 0Love this 0Oh no 0 - Patrick W.Brooklyn, NY5741660Apr 7, 2024Updated review
Los Angeles Times...Scammers of the Century.
Have been getting the weekend paper for awhile at $4.50/wk via autopay
at their request prepaid.
Big shock when bank account didnt balance until we found total fraud.
Los Angeles Times debits yor account prepaid weeks in advance.
We call and tell them every single times and no papers are delivered until we return.They have missed 6 Saturdays for No Carrier.
I Called ASAP and said why are their 3 $32 charges for papers on vacation hold for for 3-4 weeks at a time.
Lady says Mister we only credit your account if the the vacation is 30 days
or longer.
In other words I was charged $96 for papers missed or for the 6-7 weeks
the last few months on vacation.
Total Ripoff I will be complainer further for never disclosing you have to
pay for papers they never deliver.
Do Not subscribe to this con newspaper.Helpful 0Thanks 0Love this 0Oh no 0Mar 5, 2011Previous reviewThe Los Angeles Times Home delivery is beyond deplorable.
Dont ever subscribe to this paper it is horrid.
We paid for our Sunday Newpaper(twice) for a full year in advance two seperate times since
they said they improved and begged us to try again.??
.The paper never ever showed up EVER and we called the paper 20-30
times and then would get it one week and not the next 10 weeks.They have
every excuse and I mean every excuse for not delivering the paper.
Update March 2014..our newspaper delivery service has greatly improved with new carrier the last six months that it is impressive.Thanks








































