Lifeguard Pools

I've been waiting a long time to place this review because "Covid" made everything impossible !!! I met with a designer for this company in December 2020. Justin came up with a beautiful design and after a few tweaks we were ready for groundbreaking January 2021. To be perfectly honest, building a pool is not for the feint of heart. A lot of anxiety and frustration goes into this process. But after many many months of setbacks and heartbreak we now have an amazing pool and outdoor kitchen that has taken my breath away. When people arrive for a gathering their responses are all identical ... "Wow !! Is this your home or a resort !!" Thank you Ron, MacKenzie, Justin, Maggie and ESPECIALLY Travis for making my dream a reality. I know that after all the struggles this was truly worth the wait !!!

We would like to give a very gracious Thank You to Lifeguard pools family! We had them build our pool/Jacuz and back yard.

It turned out amazing! We live in our pool and yard, Lifeguard has given us so much enjoyment, our yard is beautiful. It really comes alive at night with all the lights and fire features! We are grateful for an amazing project! !!!

Building a pool requires patience's and trust with your builder. It takes time to build a quality project. Lifeguard pools completed an exceptional project for us!

This is long overdue but I'm so glad we went with Lifeguard Pools. For background, we initially signed a contract with a different builder, but a week after, I had this feeling that we had made a mistake. We lost our security deposit in the process but I'm so glad that we switched to Ron and his whole crew. From the design concept, to construction, to the day-to-day work, I would say that we are very happy with the service provided.

Shout out to my superb designer Justin for listening carefully to my vision and making our dream pool a reality. We hit an aquifer during the dig but thanks to Ron's expertise, we were confident that we were building a pool to last. Thanks to our superintendent Travis for making sure that we understood how to keep the pool sparkling clean once it was built, and for answering our silly questions, even on his days off. To Lisa, for making sure that we were priority for the pebbletec installation. And of course, my deepest appreciation to my favorite person during this whole build, Mackenzie. She made sure that we were on track with the schedule and was always on top of everything. She really kept me sane during the whole process and without a doubt was a very good person to lean on. Once again, thank you very much guys!

Ron and co. started our pool construction in 9/19. He was very personable and did a unique design to fit our needs. After the contract was executed, communication was severely lacking and deadlines were consistently pushed back. A few months after the project was completed (01/20) we noticed several issues with the water flow in our water feature and cracks in the decking. It took several attempts to get him to come out and look at the issues. We were assured this would all be taken care of and requested to wait until the weather cooled to ensure no more cracks developed from settlement. Come cooler temps, we reached out again multiple times with no response. For someone who has been in this industry for 20+ years, I would expect a higher level of commitment and follow-through. Sadly, we also had referred another family to them when we were in the beginning phases and they encountered similar issues with communication and follow-through.

Let me start by saying the opposite of another reviewer, Run To Ron!! I shopped pool builders over the entire Vegas Valley before I found Lifeguard Pools and Ron. In fact, he was a last minute appointment when I had already chosen another company. First off, Ron is NOT a salesman, he sits and listens to what you want then pencils out a drawing of what he can build for you. He never once bad mouthed the competition and never pressured me into a quick contract with him.

Ron had no idea of the prices he was bidding against, and he not only bid apples to apples, but used better and higher end products in his bid for an overall lower price. Not one other pool builder took the time to tell me why he used a certain product, but said he would substitute my own choice if I liked for the same price.

Were there set backs and delays in getting my pool and backyard built on time? Yes, but they were all within reason and for the price and MOST important, the quality it was never an issue and always worth the wait.

The proof in the pudding is when the marriage comes to an end (pool and backyard are completed) and you have to say goodbye. Every time I set foot into my backyard I give thanks to Ron for going above and beyond making my dreams come true. I mean who couldn't get excited over looking at three waterfalls, a stream, and a fabulous outdoor kitchen every day!! Even my friends that have had pools for years came over and said they wished they had found Ron first. AND, I can not take an ounce of credit for any part of the design that Ron created. I went out on a limb and gave him total carte blanche to design an over the top backyard and am I ever glad I went out on that limb!!!

I'm not one to write reviews very often on Yelp, or anywhere for that matter, but when I see one and two star reviews that are either written by his competitors to hurt him or someone that is having a bad day, I thought I would speak from my heart. To read that he never returns phone calls from a one star review is just ludicrous. I wish everyone was as diligent at returning calls as Ron is.

If you're thinking about building a pool, contact Ron and tell him you want to see his work in my back yard. See if the other one star will let you see theirs. I'm betting not. My project is a year old now and I have given Ron no less that three other contacts and everyone of them used Ron and is as happy as I am.

Thank you Ron and Lifeguard Pools!!!

9.22.17 - I saw a Lifeguard Pools ad in one of the home magazines and decided to call to inquire about getting an estimate and information on having a pool built. Ron, the owner, answered the phone and answered a few questions for me. He then said he was not near his book and would call me back in an hour to set up a time to come look at my yard. That was 4 days ago. In the days where good contractors are hard to come by, I have a concern if I'm spending quite a bit of money on a pool and I can't even get a return phone call. To me that speaks volumes.

It took FOREVER to finish our pool. Many promises on timeline were not met. We have a beautiful backyard, but we had to be on top of everything including design and landscape. Quoted 8 to 12 weeks, we were finally finished after 26 weeks. Since we finished, I have sent text for follow up...CRICKETS!

Ron has been great to work with. This is a top notch company that i would recommend to anyone.They built our dream pool and it turned out fantastic!

Lifeguard Pools is outstanding! Thank you to all the crews that worked on our pool. Ron is absolutely amazing. He's been on the job for every single phase. Lifeguard Pools has exceeded my expectations thus far. If we have questions, he always returns our calls within two hours. I'm so pleased we choose this contractor. Excellent service. I highly recommend Lifeguard Pools.

Run as fast as u can from Ron! He sells a great package, but things change once u sign the contract. Quality of work is also discouraging, they worked in the dark, and when mentioned to the owner Ron about it he says it will be fine that's all he ever said well it doesn't look fine for over 50,000 I expect close to perfect