Review Highlights
“I have been coming here for years to browse the clearance racks and to buy my regulars in 28" inseam (which are hard to find in department stores for some reason).” in 3 reviews
“This is the place to buy 'em!” in 2 reviews
Location & Hours
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Amenities and More
About the Business
Established in 1873. Visit the Troutdale Levi's Store, located at 450 N W 257th Ave. and we can personally help you find the perfect pair of jeans. You wear jeans. You live in Levi's.
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Recommended Reviews
Overall rating
17 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Nov 25, 2022
Levi's are an American classic. Who hasn't owned and coveted a pair of Levi's jeans? These days I've moved onto other brands that fit my shape better, but I still like to peruse the store.
The store is well stocked with a variety of styles and sizes. Lots of different types of jeans beyond the 501s, which are still fab. Love the Jean jackets and had to use willpower and walk away because I already own too many!
It's fall season and there were sweaters, sweatshirts and coats in addition to all the jeans. Clothing available for women, men, children and toddlers. The clothes for toddlers are super cute, they still sell the denim overalls which I had to pick up for friends who are pregnant. They look so cute on all todlers so no need to wait until the baby arrives to buy them! I like being prepared.Helpful 15Thanks 0Love this 14Oh no 0 - Jan 16, 2023
Levi's! Classic jeans, you've seen em everywhere. And you know, jeans tend to wear out and I've had better success with Levi's than with others.
This outlet isn't a bad location - things are well laid out, they have good stock selection, and it's clean. My one comment would be the fitting rooms are a bit of a free-for-all. There isn't a full time attendant there, so it leaves things up to the customers. We figured it out, but things seem to flow a bit smoother with a full time worker there.
Not bad though! Good spot to find good deals on good jeans!Helpful 0Thanks 0Love this 0Oh no 0 - Molly D.San Francisco, CA1501713Jan 1, 2023
Great prices, but check the tags and your receipts at the store!! My dad's flannel was charged $69.50, but price tag said $59.50. They went back and fixed it. Later I realized, two of my items were overcharged. One rang up as 59.50 when it should have been 49.50 and one rang up for 59.50 when it should have been 54.50.
Seems like a lot of items are ringing up incorrectly. Manager seems to realize they are having this issue recently. Rectified it over the phone quickly!Helpful 0Thanks 0Love this 0Oh no 0 - 3406031377Feb 16, 2020
I have literally bought dozens of pairs of Levi's Jeans over my years and have only found 1 defective pair.
So here I am at the Levi's Outlet Store to exchange said pair of jeans. I was hoping there wouldn't be a problem as these jeans were a gift and all I had was the tags that came with them, no receipt. We stressed about the difficulty of it but having come to the store and talked with the excellent employees. I was able to exchange my defective jeans for a brand new pair of jeans.
There was some simple paperwork and some ID needed a phone number and that was about it. It probably took me longer to find my new pair of jeans then to have the paperwork filled out for me by the employee. Regardless, I've got my new pair of jeans and I'm super stoked.Helpful 3Thanks 0Love this 1Oh no 0 - 133217352Aug 14, 2019
This store is beyond belief! I have been in a few Levi store over the years and never have I have treated like the Jose did today. He went above and beyond.
I came in for a jacket that was sold out online but stated that this store had it in stock.
Since I was in Vancouver today anyway I decided I would take the drive.
I was greeted promptly by Jose. Told what I was looking for and unfortunately they did not have my size. Since this is a clearance item they would not be getting anymore in.
He looked it up and it at another location, but at a higher price.
I checked again online and it was now available. So I ordered on my phone while in store and picked a couple of items.
Jose was polite, genuinely concerned that I get what I was looking for and extremely professional.
Kudos! You see this much anymore!!Helpful 2Thanks 0Love this 0Oh no 0 - Cris K.Portland, OR0121Dec 18, 2019
I have been coming here for years to browse the clearance racks and to buy my regulars in 28" inseam (which are hard to find in department stores for some reason). This is the first time I've felt compelled to leave a review, and all the credit goes to Anna and her absolutely outstanding customer service. She helped me look for a VERY specific pair of jeans, and even looked through their new shipment when we didn't find any on the floor. Despite not finding what I came for, I'm still giving five stars for her efforts.
On a side note, in case someone who cares is reading this, the store manager that was present was incredibly rude. Helpful 0Thanks 1Love this 0Oh no 0 - Anna C.Portland, OR12625Feb 12, 2016
Ordered some Levis online that didn't fit. I called this store to see if I could return them to their location, I was told yes.
Drove an hour to this location only to be told I needed the original packing slip. The gal I spoke with before driving an hour never mentioned needing a packing slip. I said what about my email confirmation which was in my email on my phone? I was told by a so called manager who looked like he was in high school that would not work.
Half way home I called Levi corporate and was told if I did not have the packing slip that the email confirmation with the items purchased was sufficient, just the opposite of what the high school aged manager told me.
I wasted half of my day off over this-avoid this store, nothing but a bunch of young kids that don't know what they are talking about.Helpful 1Thanks 0Love this 1Oh no 0 - KeshiaSkye S.Boise, ID25923380Oct 31, 2015
Simply amazing customer service!
Husband only wears Levis and needed a new paid rather last minute yesterday. We headed up to the store around 6p with a toddler who was more than ready for the day to be over.
The sales team (two guys) were amazing. Not only with kind understanding of our little ball of e energy, but also gave really great advice about care of products and description of different styles to my husband.
The service we received last night was way above and beyond and the best we've had in some time.
Thank you!Helpful 0Thanks 0Love this 0Oh no 0 - Kody H.Vancouver, WA62531Nov 3, 2015
No nonsense, thank god. I walked in, wanted a specific style in a specific size. Was 1 size off and the clerk ran and got me a 1 size different pair of the same pants. Fit great, looked great, and price was reasonable. I was so pleased I bought a 2nd pair. Why cant all clothes stores be like this? No missing sizes, no wacky inseams/leg lengths, pants don't cost $400 for some weird elastic strap either. I will most likely buy my pants from here from now on considering I was in and out in under 10 minutes.
Helpful 1Thanks 0Love this 1Oh no 0 - Caitie S.Fremont, CA212516Jul 13, 2014
I have never been into an outlet store but I was happy with my experience.
All of the (attractive) guys working at Levi's was very helpful and knew what they were talking about. They really made sure to do a thorough job when looking for sizes and they constantly made sure I was finding what I looked for. Yet, when I say this, I don't mean that they were annoying. The employees did a great job of showing that they are there to help you without being in your space.
The store is layer out very nicely and is quite organized. Every clothing item is neatly folded and restocked. It was cool to see that even outlet stores have sales! Lots of things were 50% off or on clearance.
The only downfall is that this location does not carry sizes smaller than a 24 in women's. I fit 0s or XS/S in pants and was sad to leave empty handed b/c Levi's smallest size (In the outlet) is 25...Helpful 0Thanks 0Love this 0Oh no 0
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