Location & Hours
Other Tobacco Shops Nearby
in Vape Shops, Tobacco Shops
in Tobacco Shops, Convenience Stores, Vape Shops
Amenities and More
About the Business
Kulture is THE Premier Smoke and Vape Shop in Virginia. Serving RVA and Virginia since 1999 with 5 locations and an online store. Top industry selection and the best prices in town.
Ask the Community
Yelp users haven’t asked any questions yet about Kulture.
Recommended Reviews
Overall rating
10 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Bekah R.Westover, Richmond, VA041Aug 24, 2018
I like Kulture and the helpful employees that work there. They have a great selection of both smoking and vaping accessories as well as fun CBD products too. They also have a decent selection of glass and their accessories as well. They are priced slightly higher than other local shops, but they text me 20% off coupons to me every month or so.
Helpful 1Thanks 0Love this 0Oh no 0 - Elijah K.Richmond, VA01Jan 8, 2024
Awesome customer service! The store has a great selection, with patient and approachable staff! Sean was awesome making sure I had everything and was willing to give explanations of any products. He was also providing helpful options!
Helpful 0Thanks 0Love this 0Oh no 0 - Whatever C.Wards Corner, Norfolk, VA041Feb 18, 2022
Amazing store! I moved to the area a year ago and felt so out of place with everything, is it weird to say a smoke shop gives me a "home" vibe?
Every time I go in there they have new stuff and they even have a points system which gets you instore discounts and free items. I LOVE FREE STUFF, and I love how welcoming they are.
This place has basically became a routine weekly stop ( dont judge me for that haha )Helpful 0Thanks 0Love this 0Oh no 0 - Ashley B.San Francisco, CA04Aug 11, 2021
I love this location, Linda is so cool and helpful and so are the other employees. BEST CUSTOMER SERVICE EVER!!!! Been going here for 2years now and I love it, they always get me Right!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Ramona G.Richmond, VA026Jan 11, 2018
Walked into this location with my son, girl behind the counter was to busy cleaning, resetting shelves...she was very preoccupied with other things. We both kept trying to ask question but she really seemed to want to work at other things then her customer service skills and sales ..so we just left and very disappointed with Kulture we have been coming to the downtown location for 10 years and your other locations, so when my son moved to the south side we were happy to have this one close to him! But for get it! Rude and NO customer service
Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Evan S.
Mar 27, 2018
We're terribly sorry had this problem. We pride ourselves on our customer service and would love the chance to make it up to you. Please show this in the shop for %15 off your purchase.
Thanks,
Evan - Brandon E.Richmond, VA1442Oct 6, 2020
I had a really pleasant time speaking to the staff about the different setups available for vapes and now am a happy owner of a new toy. Great fair prices and super nice helpful people behind the counter will be back soon lol
Helpful 0Thanks 0Love this 0Oh no 0 - Bryce A.Richmond, VA03Jan 14, 2019
Arrived at 11:10am on a Monday, as opening time is 11, however it was still closed and I left at 11:30. Unacceptable
Helpful 0Thanks 0Love this 0Oh no 0 - Marjorie K.Chesterfield, VA4114545Aug 15, 2015
Great little store! I've probably drove by here a couple hundred times and never noticed it. The store is well stocked and had exactly what I was looking for. The sales girls were awesome. There was a product I was interested in and didn't know much about, they were awesome at explaining it and in the end I ended up walking out with more then I came in for. 10/10 I will visit again.
Helpful 0Thanks 0Love this 0Oh no 0 - Michele R.Chesterfield, VA562Sep 8, 2013First to Review
No stars. Seriously. I've never walked into an establishment as an adult and have been immediately squawked at by an employee from behind the counter. Also, as a responsible parent who is quitting the burning tobacco habit but still not hip to the idea of needing a sitter just so I can ask a few questions about tobacco free or vaping options available, I think I'll travel the extra miles into Cary Town for AVAIL instead.
Otherwise, you'll find yourself getting yelled at by a twenty something with the professionalism of a brick and surrounded by gaggles of underaged people lounging around the entry on "tasteful" plastic lawn chairs.
Go elsewhere, this place is trashy. Even the local tobacco shop (which surprisingly didn't include a squawking twenty something telling me to leave because I have teenaged children) warned us against it. Should've listened.Helpful 7Thanks 0Love this 7Oh no 0 - Tracey B.Midlothian, VA144Apr 25, 2017
great shop even more so for my CBD oil. thankyou so much for carrying it. love the people in here, knowledgeable and helpful.
Helpful 0Thanks 0Love this 0Oh no 0
You Might Also Consider
in Vape Shops
in Tobacco Shops, Beer, Wine & Spirits