Joe's Expert Auto Service

Found Joe's from a post on Reddit. My car had been making a concerning noise and I brought it in on a Friday afternoon. Joe Jr. gave my car a quick test drive to hear the noise, let me know it didn't sound safe to drive, and asked me to leave it there so it could be the first car in on standby, but it might take until Thursday.

Later that same day (!) I got a call back letting me know that a mechanic had some time to take a look and I needed new brakes, and they'd be able to get it wrapped up by Monday afternoon. They also swapped out a busted TPS sensor on my request as well.

I could not be happier with my experience at Joe's Expert Auto. Everyone was friendly and knowledgeable, and I'm amazed that they were able to go from "ooh it's a Friday afternoon, won't be able to get to it" to "your car is totally fixed and you can pick it up" on Monday - and this shop isn't open on weekends, so they really squeezed me in to get my car safe and drivable again ASAP. I found the pricing extremely reasonable for the work that needed to be done. When I need a mechanic again, I don't think I'll go anywhere else. Thanks Joe's!!

I've said it once I'll say it again. I absolutely positively trust these guys 100%. I'm here today asking if I need a brake job and Joe Jr is trying his hardest to tell me I don't need one. This is not the first or second time I've been here for them to say no worries. Go home. I like Sr too!

I was outbound on the Kennedy, going to work. A clamp holding my exhaust together rotted out and the pipe fell to the ground.
I found these guys on the internet bc they were close and opened at 8. They understandably didn't have the Audi part to replace it but they rigged it up so I could get to work and eventually my usual mechanic. Free of charge.
Tremendous guys. The incident sucked but I'm glad it happened around them.

We've been taking our cars to Joe's for years. They consistently have excellent and friendly customer service. The car is ready when they say it will be ready, and they call immediately when it's finished. With the inspection, they'll tell you what urgently needs fixing and what is less of a priority. They answer all my questions patiently and with expertise, but without the attitude or hard sell. The work itself is always done to the highest standard. Prices are fair, and they explain everything to you in advance. Very highly recommended.

One of the best auto repair locations in Chicago. Excellent customer service and good prices for the work completed. Very honest people with high integrity. I would not hesitate to recommend them for your auto repairs.

These guys are the best for straightforward car service. They may not be the cheapest, but they are honest in what they do.

Do NOT go here. They lie. They refused service on my car because I had to cancel some appointments with them. What a bunch of pretentious babies.

I have a 2003 Lexus GX470 in excellent shape. I have been going to this place for years. Made some appointments for oil changes in the past 10 months or so. Had to cancel a couple because of last minute work issues. I always called to cancel. I was never a no-show.

Finally brought my car into Joe's for an oil change and to repair a tire leak. They called me about an hour after I dropped it off and told me they were refusing service because they felt my frame was rusty and was making noise when they tried to lift my car.

I asked them to show me a pic of what they were talking about. The kid showed me a photo on his phone that he took of an image that was on his computer monitor. It was just the bottom of some random car online.

My car was just up in the air a week prior on another lift when my alternator was replaced.

They lied. They just refused to service my car because I made some last minute cancellations.

I grabbed my car from Joe's and brought it to another place down the road. They lifted my car, changed the oil and repaired my tire.

Joe's Expert Auto lied. I'll never go back and I'll do my best to make sure no one I know ever goes there.

Over the years, Joe's would tell me something needed to be repaired. I asked how much and they always had this massive price.

I would just bring my car somewhere else and get it fixed for MUCH less.

One time they said I needed like $600 in repairs. I bought the part myself at JULIO's AUTO PARTS ON DIVERSEY, brought it to GOMEZ WELDING and had my car fixed for $75 cash.

They are THE. BEST. These guys have gone above and beyond for me, time and time again, for years. I call them my "car daddies" because they take such good care of me. If you want a place you can trust, THIS IS IT.

Joe's has done an excellent job with my 2010 Infiniti. They took the time to get to know the car, doing a full diagnostic. Fortunately I have had only a couple of issues with the car, but Joe's has been excellent and diagnosing and remedying problems, at reasonable prices and without any pressure.

Brought my 2016 Subaru Crosstrek in with rear wheel squeaking. I spoke to Joe on the phone and he diagnosed the cause right away. Brought it in, Joe gave me an estimate and he had all four brakes and calipers changed in a couple of hours. My car is running great and I couldn't recommend Joe's shop more. Go see Joe!!!