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About the Business
Jimmy John's spend 6 hours prepping every day. We bake our bread in-house and slice our meats, cheese and fresh veggies by hand so that we can make you the perfect Freaky Fresh¨ sandwich. We deliver within 5 minutes of our stores and not farther to maximize freshness. That means if you're in the zone or in-store, you can always count on a Freaky Fresh¨ sandwich made Freaky Fast¨.
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Overall rating
17 reviews
5 stars
4 stars
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1 star
- Whitney W.Roanoke, VA02May 22, 2018
BEYOND DISAPPOINTED!! We have been ordering Jimmy John's for years and have never been treated with this much DISRESPECT! It was absolutely APPALLING! We placed a delivery order at 8:32pm. We live within a 5-10 minute drive. We were told it would take 10 minutes. We knew it would most likely take a little longer, but within 30 minutes. An HOUR passes and NOTHING! We called very politely to check on the status and we were told the driver was late to work and he would be at our place in the next few minutes. We had no problem with that. TWENTY MORE MINUTES PASS and nothing. We call back because we knew the store closes at 10:00 pm. At this point it is 9:50pm. We were HUNG UP ON MULTIPLE TIMES and when we finally were able to talk to someone, we just asked for a refund. Right after that phone call, the delivery guy calls saying that he is here with our food. NO ONE IS TO BE FOUND. We called his number back multiple times and there was no answer. So, we called the store back to figure out what was going on. The SUPPOSED MANAGER ON DUTY SAID, "F*** YOU, AND HUNG UP. NEVER IN OUR LIVES HAVE WE BEEN TREATED WITH SO MUCH DISRESPECT. **WE WERE ALSO TOLD WE WOULD BE REFUNDED WITHIN 5 MINUTES AND TO CALL BACK IF IT DIDN'T REFLECT IN OUR ACCOUNT. NOTHING HAS BEEN REFUNDED. We do understand this can take days. We were just told so many different things.
Helpful 0Thanks 0Love this 0Oh no 0 - Staci B.Troutville, VA2295Apr 29, 2017
Worst tuna fish sub ever! Sub smells like onions and I don't even have onions on it. Very slim amount of tuna. Now my husband's ordered A different sandwich, he asked for peppers on it, "one pepper on the sub!" First time eating and there last time eating from them. Wish I could give zero stars!
UPDATE!!!!!!!!! URGENT!!!!!!
I took a few bites and threw my sub away, then I got sick fast!Helpful 0Thanks 0Love this 0Oh no 0 - Michelle T.Roseville, CA0118Dec 14, 2016
This was my first experience ever eating at any Jimmy Johns and I was less than impressed. I got the 8" Turkey Tom. I was disappointed with the lack of veggies offered. I don't like mustard or mayo so usually get sandwiches dry or if offered pesto. The employees were quick and I was out of the store within minutes. I was looking forward to my sandwich. I took the first bite and that was it. So disappointed and will never go back to a Jimmy Johns. The bread was stale, the tomatoes and cucumber flavorless as they were partially frozen. The turkey was so minimal it was a rip off. Keep driving and go to subway. It is much better than this place. Fancy named sandwiches with no content.
Helpful 1Thanks 0Love this 0Oh no 0 - Joe R.Midlothian, VA374934Apr 26, 2017
Delivered fast
20$ for 2 combos delivered was a great price
Very I'm good Italian sub I highly recommend itHelpful 0Thanks 0Love this 0Oh no 0 - Stephanie H.Vinton, VA21091347Sep 19, 2016
I've been obsessed with Jimmy Johns lately. Fresh and fast, and simple, but they do that extremely well. My first trip I ordered one sub and one club, and they both came on French bread, so I was confused. The clubs you expect to be on square bread, right? Well, you have to order them on wheat (and s fine, thick, nutty wheat it is). The difference is their clubs have more meat and cheese than the subs. There are similar sandwiches on both lists, but the clubs are bigger.
Helpful 0Thanks 0Love this 0Oh no 0 - Kaylin S.Hamburg, PA02Mar 27, 2019
Stopped by on my way through town for lunch. My first Jimmy Johns experience. Friendly and fast service! Delicious sub! I'll definitely be back!
Helpful 0Thanks 0Love this 0Oh no 0 - Laura R.Roanoke, VA02Mar 28, 2019
This place is great. Not only is the food amazing but our order is always correct! The restaurant is very clean and the staff is super friendly.
Helpful 0Thanks 0Love this 0Oh no 0 - Michelle H.Buchanan, VA016Jan 4, 2017
Wow! This place was so clean, food was good and quick and all 4 employees were pleasant and continued to work!
I am really impressed!!!Helpful 0Thanks 0Love this 0Oh no 0 - Kim C.Roanoke, VA3122Dec 2, 2016
Did not like it. Many employees behind counter (6) and sandwich was thin. Very little meat or other stuff. No one was smiling just sort of a matter of fact attitude not friendly.
Helpful 0Thanks 0Love this 0Oh no 0 - Laura Beth V.Summerfield, NC0165May 24, 2019
I can't believe it's 2 on a Friday and they don't have the butter to make their new sandwich The Frenchie. Thank goodness they had ham to make our Pepes.
Helpful 0Thanks 0Love this 0Oh no 0 - Gabe A.Charlottesville, VA152545Aug 17, 2012First to Review
First Jimmy John's I've been to and I was impressed! The meat and cheese is higher-end than other chains and their speed is INSANE! They are handing you your sandwich while you're still paying. Great if you're on the run. While the bread is delicious, I would choose their white over the wheat even though I normally always go wheat.
The cost is slightly more than Subway but it is worth it if you're up there. They also deliver!Helpful 1Thanks 0Love this 0Oh no 0
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