Jennifer Tsai, OD

16 reviews
Hours updated 1 month ago
COVID-19 Updates
"Welcome back! Dr. Tsai is currently offering virtual consultations for the safety and comfort of her customers. LINE OF SIGHT will open for services starting the beginning of July 2020. To book an in-office or virtual appointment, please visit: www.lineofsightvision.com"…"
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Posted on June 7, 2020
Updated services
Services Offered
Verified by Business
Virtual Consultations
Review Highlights
“Dr. Tsai is very knowledgeable about the pros and cons of each of the different types of contacts and brands.” in 10 reviews
“She put in punctal plugs for me, and recommended other helpful treatments I could do on a daily basis.” in 2 reviews
“Was very nervous about going to a new eye doctor in the city but a friend recommended me and I don't regret it!” in 2 reviews
Location & Hours
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About the Business
Business owner information
Jennifer T.
Business Owner
Dr. Tsai specializes in dry eye treatment, orthokeratology, scleral lens, myopia control, and ocular aesthetics. She also treats for eye allergies, eye infections, glaucoma, as well as manages other ocular pathologies.…
Ask the Community
Question:
Estimate of Lasik Eye surgery?
Answer:
Hi Vivian, Dr. Tsai does not provide Lasik surgery at this practice. Thank you for your question!
Jennifer T., Business Owner2 years agoView question details
Recommended Reviews
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- Wenye X.New York, NY
2/20/20201 check-inSuch a great doctor! She is personable, efficient and knowledgeable. She listened to my eye problems and came up with the solution very quickly. She also does late night appointments, which made the appointment possible for me. Thank you Jennifer!
- Rohan T.Pittsburgh, PA0 friends14 reviews
5/7/2019This review is not for services rendered, but rather organizational professionalism.
I've tried reaching out to the practice at (413) 354-4118, multiple times and have never gotten a call back or even an answering machine. Instead, when I try to reach the number, I get a "Google Voice will try to connect you."
Apologies if this is user-error but both Yelp and Google provided me the above number, and haven't been able to reach anyone affiliated with the practice, which made me skeptical of coverage during a time of need, and wanted to provide notice of this
Again, 1 star purely for the lack of being to reach anyone, not for services rendered by Dr. Tsai.
Many thanks. - Jason T.Manhattan, NY5 friends1 review
10/26/2018I've been having pretty bad dry eyes ever since having LASIK done back in January 2018, and wanted to get a second opinion on treatment. Looking at Dr. Tsai's profile, I saw that she had successfully treated other dry eye conditions and ever since my first visit with her, my eyes have felt significantly better. She put in punctal plugs for me, and recommended other helpful treatments I could do on a daily basis. She was able to explain to me in detail the issues I was having post-surgery and how to go about treating it in both the short-term and long-term (in ways my other eye doctor had never even thought to suggest to me). Dr. Tsai is very personable and a great person all around. I highly, highly, recommend her for all your eye care and vision needs!
- Thomas O.Brooklyn, NY5 friends4 reviews
10/4/2018I'm so glad I found Dr.Tsai for ortho-k. I've been looking for someone who could fit me in these special lenses and couldn't find one I trusted to do it right. I only trust her! I can see perfectly now without needing glasses or contacts during the day.
- Anne C.Tysons, VA
7/18/2017First to ReviewI visited Dr. Tsai for a dry eye issue and now I go to her for all of my eyecare needs! She's super friendly and personable and takes the time to explain all of the optometry terms that the normal person might not understand. There's no rushing here and she's super detailed and thorough with her explanations and meticulous with her work. She also specializes in ortho keratology which is hard to find in the city. I cannot recommend Dr. Tsai enough - book your appointment now!
- Trammy L.Manhattan, New York, NY3 friends7 reviews5 photos
10/5/2018Dr. Tsai is super friendly and patient! I have astigmatism and dry eyes so finding the right contacts have always been a pain. I had pretty much resigned myself to glasses but she was able to help me find something that worked. Dr. Tsai is very knowledgeable about the pros and cons of each of the different types of contacts and brands. It was great having her walk me through all the different options until we found one for me. Highly recommend!
- London L.New York, NY1114 friends17 reviews78 photos
12/19/2017Dr. Tsai is amazing! I needed new colored contacts and couldn't find an optometrist in the city who could see eye to eye on the importance of the lenses' aesthetics--which is imperative when it comes to the colored sets. She was also super informative and had lots of clever cleaning tips. Her patience in the process made me feel so welcome in her office. I definitely recommend Dr. Tsai to anyone with optical needs in the city.
- Roy R.Brooklyn, NY599 friends8 reviews
4/26/2018Jennifer is so great! She is so pretty, nice and professional, she has a great personality. Patiently answer all of my questions. And gave me a lot of knowledge about taking care of my eyes.
- Chris G.Manhattan, NY48 friends5 reviews
12/6/2017Great experience. Dr. Tsai took the time to understand my history leading up to my appt with her. Very informed, friendly and provided great care with suggested followup.
- Sanderson C.New York, NY8 friends1 review
7/21/2017Best optometrist I've been to in the city. Took the time to explain everything rather than rushing through the exam. Very professional and personable as well.
- Haley L.Blacksburg, VA0 friends2 reviews
7/20/2017Was very nervous about going to a new eye doctor in the city but a friend recommended me and I don't regret it! She was super friendly and made me feel very at ease. I didn't feel rushed at all and she explained everything about my condition very thoroughly. Highly recommend !
- F S.San Diego, CA806 friends22 reviews18 photos
10/5/2018I just had ortho-k or corneal reshaping therapy done with Dr. Tsai and I'm very happy with my vision! I wasn't a candidate for Lasik and wanted to find another way to avoid wearing glasses and contacts. It's really changed my life. She is my go to doctor and I send all my friends and family to her.
- Judy D.Vienna, VA503 friends3 reviews
8/3/2017It is refreshing to see a doctor who is enthusiastic about what she does. Dr. Tsai is great at what she does and particularly took care of my chronic dry eyes. I use to have extreme sensitivity to light and my eyes would feel like sandpaper. She uses punctal plugs and even gave me holistic remedies instead of just prescribing medications like other doctors do. Now my eyes feel so much better in addition to give me the best prescription. Thank you Dr. Tsai for taking care of my eyes!
- Iris T.New York, NY1 friend10 reviews5 photos
8/23/2017I have seen many optometrists throughout my life, and I can confidently say that Dr Tsai is the absolute best that I have ever run across. She is very professional, attentive and very comfortable to be around. She genuinely cares about her patients, answers all the questions I had for her and gives good honest advises. I will never go to another optometrist again.
- Kerim A.New York, NY0 friends1 review
7/31/2017I decided to visit Dr. Tsai after conducting a lengthy search for a new eye doctor in the city. I've had frequent eye problems ever since I was a kid, and I needed to find a new eye doctor who was both knowledgeable and reassuring. Dr. Tsai turned out to be the one! She was very attentive, informative, and friendly! She conducted the eye exams and vision tests without a rush and answered all my questions. I'm now recommending her to all my friends!
- Denise C.New York, NY0 friends9 reviews1 photo
8/24/2017I needed new glasses so I made an appointment with Dr. Tsai. I had brought my own prescription but Dr. Tsai wanted to be thorough and double check my prescription for me. Turns out my old prescription was a bit off, she showed me the difference and explained what the difference was to me. I really could see clearer with the new prescription! Very happy with my new glasses! Definitely recommend everyone going to Dr. Tsai for your optometry needs.
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