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“In addition, her assistant Christian is very responsive to phone calls.” in 3 reviews
“Doctor Caluag is my primary care physician: she's excellent and her availability is first rate.” in 4 reviews
“In doctor Caluag I have found a brilliant doctor.” in 2 reviews
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- Lauren M.Berkeley, CA50991Aug 22, 2017
Love her! Moving from SF to Berkeley and so sad to leave her! Easy to get an appointment, she knows her stuff AND listens. I will miss her!
Helpful 0Thanks 0Love this 1Oh no 0 - Joyce Ding F.Davis, CA0102Aug 5, 2023
She was a bit rude. Aggressively asked for layers of private questions that I don't feel comfortable with. I am a pretty normal person with clean health and family history. But seems she wanted to act as a policy or detective to dig out what I was trying to 'hide'. Maybe just because I am an immigrant with accent? Honestly I felt being discriminated. She doesn't apologize at all after I told her I was not comfortable with her digging.
Helpful 0Thanks 0Love this 0Oh no 0 - Kortni S.San Francisco, CA25811443Oct 26, 2020Updated review
FYI Dr. Caluag is now with Apple Wellness in Silicon Valley so you'll have to get a job working for Apple to see her as your provider.
I highly recommend Dr. Bibal at this office for exceptional care!Helpful 3Thanks 1Love this 3Oh no 1Nov 27, 2017Previous reviewDr. Caluag is myall time favorite doctor, she is empathetic, thorough, smart and loving. She would reach out to me outside of business hours to check on me when I was going through a very difficult time in my life. I was feeling SO exhausted all the time, and she helped with my diagnosis and connect me with other great specialists.
I honestly believe that should could have specialized in anything/everything. Dr. C has a thorough knowledge base of multiple specialties.
She has virtually no ego, and admits when she isn't sure about something, and will research the details and get back to you, and explain to you those details at YOUR level.
She is encouraging, and supportive and I sincerely recommend her to anyone. If she were to move offices, I would follow her.
Her office runs smoothly, and Christian is wonderful! - E K.San Francisco, CA0194Feb 20, 2020
I'm sorry to have to write this review; I could have sued her, but didn't. Because of her misdiagnosis, I almost died. She sent me home with unnecessary antibiotics instead of sending me straight to the hospital in her building. Without getting into the personal details, I ended up in the emergency 2 days later (and no follow up after the appt.). Lost a lot. If she had obviously caught it the day I saw her, I would have been ok. I'm obviously still traumatized (two years later) since I see her name here and feel compelled to say this truth.
Helpful 4Thanks 1Love this 1Oh no 0 - Evelyn K.Albany, CA309121625Apr 19, 2015
I love being able to tell people that I have a terrific primary. She has a very gentle straight forward manner and rolls with the flow of my health problems. She is very intelligent & emotionally intuitive, which makes her ability to communicate extraordinary.
Doctors cannot force people to maintain their health. Patients are ultimately responsible for their own health.
The doctors who are successful in explaining "The Why", expressing empathy to "The Hardship", and who are trusted in "The Plan" will achieve the most successful doctor-patient relationship. Patients only do what a doctor asks if they trust them, and that is why Dr. Caluag is a great Doctor.
Dr. Caluag's care team is also phenomenal. Her assistant Christian is gentle, caring, efficient and reliable. I have not had any problems reaching a covering doctor, and all my inquiries have been quickly returned.
Dr. Caluag also has excellent follow through. You feel as though she is truly in charge of your care. She also conveniently administers in-house Labs and Pap smears.
I was referred to Dr. Caluag by my husband. He sees Dr. Mills in the group. My husband and I were always impressed by their care team, so I signed up. I feel fortunate to have found her.Helpful 4Thanks 0Love this 2Oh no 0 - Elizabeth K.San Francisco, CA241559Oct 13, 2014
As an MD, I am soooo happy I found the most amazing primary care doc in SF! Dr. Caluag is everything I would hope for and expect from this profession.
I recommend her to all my friends looking for a primary doctor. If you are considering a "concierge" medical service such as ONE medical... I honestly don't see much of a difference because Dr. Caluag makes you feel like you're her only patient! You want same day appointments (OK not the initial visit, but those thereafter), direct email access? Dr. Caluag is 100% dedicated and caring, genuine, knowledgeable, easily accessible, and responsive. She takes her time with you. She follows up. She checks in on you with a phone call or email. She feels like family and makes you feel completely at ease. I trust her and respect her.Helpful 7Thanks 0Love this 1Oh no 0 - Papa Dadoo B.San Francisco, CA64025Oct 28, 2017
Doctor Caluag is my primary care physician: she's excellent and her availability is first rate. I have had only good experiences at Mercy Doctors Medical Group; even when I've met with other doctors. Honestly if doctors were as good as Dr Caluag the medical profession would have more complements and less complaints.
Helpful 0Thanks 0Love this 0Oh no 0 - Carly M.El Granada, CA5485Feb 17, 2017
Dr. Caluag is awesome! This is one of the best experiences with a primary care physician I have had. She listens to your concerns and is sure to address them as efficient as possible. She is also available to email at anytime. Still the regular inconveniences of open appointments, office wait time (I waited 10min or so), and old/plain office. But as far as Dr. Caluag herself, great experience. Every doctor she has referred me to has also been awesome, which I truly appreciate after some mediocre experiences with PCPs.
Helpful 1Thanks 0Love this 0Oh no 0 - Sasha M.San Francisco, CA11644Apr 25, 2012
I believe Dr. Caluag really cares for her patients. For example, she emails me and calls me to follow up on issues, make sure I've done my labs, etc. She is thorough in her evaluation, and takes her time. If she doesn't know something right off the bat, she researches it and gets back to me later. She also gets back to me really quickly.
She helped me discover I had an autoimmune disease after 3 years of being made to feel like I was a depressed hypochondriac by one of her colleague doctors in the same office. I just happened to see Dr. Caluag when my primary was on vacation and she noticed I had tumors and swelling in my thyroid.
I've recommended her to friends who have also liked her. I joked with a friend about how Caluag is kind of like a mom that cares but will also nag you if you aren't following doing what is best for your body. My friend had H.Pylori and Caluag was on top of her until she finally gave in and started treatment. She will call, email, etc to make sure you are taking care of yourself.
Recently, I started working with a naturopath recently to address an autoimmune issue. Unlike other doctors I've worked with, Dr. Caluag was really open-minded, admitting "Western science and medicine is not the solution to everything". A doctor who can put their ego aside because she really wants to see her patients healthy and in full recovery - a miracle! She was willing to collaborate with my naturopath without hesitation.
Currently, Dr. Caluag is on a one month long vacation out of the country and she even had her assistant contact me in advance to make sure I got labs ordered before she left. I emailed her (forgetting she was on holiday) and she wrote me back. She really cares. She is so responsible!
I just cannot say enough kind words for Dr. Caluag! I really trust her with my body and well being!Helpful 4Thanks 0Love this 2Oh no 0 - Kev L.San Francisco, CA127535Oct 22, 2015
This is more of a review for the front desk of Dr. Caluag. I have not personally seen Dr. Caluag myself, and I was excited to make an appointment after reading all these excellent reviews. However, I made a call to her office around 3PM on Thursday and a lady picks up. I forgot the ladys name but she gave the worst customer service. I called to ask about whether or not they accept my insurance and what it would possibly cover, and the lady answers both questions with an "I don't give a shi* about you but i'll answer your question because i'm getting paid for it" attitude. Some odd reason, doctors tend to hire middle age ladys who disgrace their business by how they answer a simple phone call.. Sorry Dr. Caluag, hire some people who actually appreciate a job.
Helpful 7Thanks 0Love this 3Oh no 0
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