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    Jack in the Box

    $ Fast Food, Burgers, Tacos
    Open4:00 AM - 4:00 AM (Next day)

    Updates From This Business

    The new Smashed Jack is sweet and elite
    The new Smashed Jack is sweet and elite

    The new Smashed Jack is an elite pick this season.… read more

    The new Smashed Jack is sweet and elite
    The new Smashed Jack is sweet and elite

    The new Smashed Jack is an elite pick this season.… read more

    From This Business

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    Review Highlights

    Location & Hours

    Mon

    • 4:00 AM - 4:00 AM (Next day)

    Tue

    • 4:00 AM - 4:00 AM (Next day)

    Wed

    • 4:00 AM - 4:00 AM (Next day)

    Thu

    • 4:00 AM - 4:00 AM (Next day)

    Open now

    Fri

    • 4:00 AM - 4:00 AM (Next day)

    Sat

    • 4:00 AM - 4:00 AM (Next day)

    Sun

    • 4:00 AM - 4:00 AM (Next day)

    Amenities and More

    About the Business

    Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack, Ultimate Cheeseburger, the Buttery Jack and the Sourdough Jack on our trademark toasted sourdough. If you seek good value, we offer Jack's Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don't dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.

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    Overall rating

    108 reviews

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    • Photo of CHANG B.
      CHANG B.
      Alameda, CA
      4
      6
      1
      Mar 18, 2018

      I think they serve cold food that's not even fully cooked..
      Cold hamburger.. and smells bad
      Also bad attitude.
      0.5 star!

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    • Photo of Craig B.
      Craig B.
      Milpitas, CA
      0
      70
      7
      May 21, 2022

      I'm just going to say up front, this review is for ordering delivery from this specific Jack in the Box through DoorDash, delivered to my house late at night.

      We've ordered this way from this location about 6 times and have never had any problems with the food. It's always perfect, never missing anything, never any mistakes at all. Always perfect and super fast.

      Based on experience with other restaurants where I pick up to go orders and also order delivery from the same restaurant through DoorDash, I have to believe this location really knows how to churn out perfect fast food whether you pick it up at the drive through or get it through delivery. I wouldn't believe the DoorDash delivery guy is dealing with all the crap other reviews are saying they had problems with at this location, every single time, so we get great food delivered every single time.

      So, I'm thinking, this location has probably improved and fixed their past problems. I've seen it happen several times with fast food places close to home. Bottom line, give this place a chance and don't pay so much attention to reviews prior to 2022. Our experiences in 2022 with this location have all been perfect.

      Follow-up:

      Hours after I wrote the above review, we ordered from this location again and of course they screwed it up -- first time in 7 orders. We reported the fact that they missed half the items on our *sealed* order to DoorDash, they gave us a credit for half what we paid, and I used that to order what was missing from the first order. They almost got the second order right, just missing the dips for the popcorn chicken and one of the tacos. The first order they gave us a jack cheeseburger that we didn't even order, so I considered that to be a wash compared to the missing taco.

      So, yeah, it seems this place has occasional staffing problems. We must have ordered twice on the day when one or more idiots handled our orders. I am not surprised -- it's fast food. Oh well, 6 out of 8 perfect orders isn't bad -- not the end of the world.

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    • Photo of Lori B.
      Lori B.
      Gardnerville, NV
      25
      23
      Mar 23, 2024

      If there was a zero, it would be that. We went into this Jack in the Box for a quick morning sandwich. We'd been on a road trip, and have never had a problem with a Jack in the Box for a quick sandwich.

      We walked in, visited the restrooms, they looked like they hadn't been cleaned for days, and, no tissues. I told the girl with a hair net about no tissue and the fact that the restrooms were filthy. She had no response, and seemed to mock what I said. The diningroom tables were filthy and the floors looked like they hadn't been cleaned for awhile.

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    • Photo of Rachel H.
      Rachel H.
      Brentwood, CA
      211
      72
      68
      Feb 26, 2023

      I'm all about Jack in the Box but this location is the worst! I'll just list off everything that happened.

      -The person who took the order at the drive through came over the speaker asked us to wait, then did not come back until we asked if we could order.

      - Asked us to pull into the parking lot to wait for food. No one else was in line ahead of or behind us nor had been.

      -order took 10 minutes, all we ordered were tacos, egg rolls and a fajita pita.

      -I had to to go in to use the bathroom and it was gas station level awful. I'll spare the details.

      -Finally the food was just gross. They shredded the lettuce in this weird way and put way too much on the tacos and very little ingredients. My fajita pita had no cheese and no onions just a layer of tomatoes on the bottom and then just chicken chunks on top. It was not mixed together and the chicken was undercooked! Really.

      Hey corporate! Time to do a QC check on this location.

      Practically all lettuce.
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      Business owner information

      Photo of Jack B.

      Jack B.

    • Photo of Bryn S.
      Bryn S.
      San Jose, CA
      32
      457
      525
      Jul 9, 2023

      Came here to stop by and order breakfast. I asked for a supreme croissant with bacon and they gave me the wrong order. They gave me the sausage croissant instead. ): i made sure on the screen it said supreme croissant as well.

      Helpful 1
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    • Photo of Catherine C.
      Catherine C.
      Oakland, CA
      123
      145
      221
      Jun 4, 2023

      Every time I come here they tell me they are closed for 30 minutes. Apparently they are not open 24 hours. Today there was this weird sign on the drive thru.

      The new Strawberry Red Daze Red Bull Infusion w/ Red Bull Energy
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    • Photo of A T.
      A T.
      CA, CA
      0
      2
      Oct 22, 2023

      Ew

      The two women working on Saturday evening were straight up . Can't be bothered to give great customer service experience.

      Helpful 1
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    • Photo of Alicia L.
      Alicia L.
      San Leandro, CA
      283
      241
      1759
      Jul 17, 2021

      Wow. I honestly don't have to a lot of words for this place just because the lady at the drive-thru couldn't understand what the app from was.

      We tried ordering the $20 chicken sandwich meal, but because the lady at the drive thru didn't understand what the deal was, she acted like she was fine with us saying we'll order through the app instead, but ended up calling my boyfriend a "pendejo" (meaning "@$$#0le") in Spanish. That was unexpected and especially rude. Assuming she thought we wouldn't understand what that meant. But honestly, be better. Definitely didn't appreciate that. We felt uncomfortable and left..

      Helpful 4
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    • Photo of Savonna M.
      Savonna M.
      Santa Teresa, CA, CA
      0
      4
      4
      Mar 28, 2023

      Terrible food service I ordered on DoorDash so I could just pick up to find out my order was never even made or confirmed when I have receipts on my end showing that the order was confirmed on my end then to top it off the lady at the front window makes me go around again Bc she "just put the fries in" and I had to pay for them out of my pocket. Terrible just terrible

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      Jack B.

    • Photo of Chuck F.
      Chuck F.
      Stockton, CA
      0
      38
      26
      May 26, 2022

      Every morning I drive past this location 3 to 5 am and they always have the drive thru blocked with something and the employees sitting / sleeping inside , so much for 24 hour service

      Employees blocking the drive through at night, so much for 24 hour service
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      Jack B.

    • Photo of Shawn G.
      Shawn G.
      Fremont, CA
      102
      2
      1
      May 29, 2021

      I want to give this place no stars whatsoever cause the one who gave me my order I ask for my receipt he said the printer is down....really? Then when I ask can I get ranch for my chicken nuggets he said we don't have ranch and I ask can I get bbq sauce he replied back we don't have dipping sauce....really? On top of that when I got my drink for my meal it wasn't even a medium drink....it was like a small plus only 5 ice in it! It's still warm ASF!
      Whoever was working today at 12:50am on a 5/29 sucks! I will never come back to this place ever again! Fck you!

      5 ice....really?
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    4 other reviews that are not currently recommended

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